Candeo Hotels Kyoto Karasuma Rokkaku

Hotels
•
Candeo Hotels
8.7 (5185 reviews)
Nakagyo-ku Rokkaku-dori Karasuma-nishiiru Honeya-cho 149 , Kyoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Beautiful building
Lovely spa
Cons:
Limited breakfast options
Concerns about cleanliness
Small bathrooms

Categories

Cleanliness
7.91
Some comments on housekeeping not being thorough, such as unemptied trash.
Service
9.38
Friendly and helpful staff mentioned in multiple reviews.
Location
9.42
Multiple praises about the fantastic location near attractions and train stations.
Room Quality
8.87
Spacious and well-appointed rooms, though some concerns were raised about the bathrooms.
Amenities
8.4
Amenities like the onsen and spa were appreciated but varied quality noted in food offerings.
Value for Money
8.36
Mixed feelings about the value, particularly relating to breakfast options.
Food and Beverage
7.91
Consistent criticism of breakfast quality and variety.
Overall Experience
9.38
Overall fantastic experiences were noted, only minor concerns expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Luxurious Accommodation in the Heart of Kyoto

Modern Amenities: Enjoy air-conditioned rooms, free WiFi, and a bar at Candeo Hotels Kyoto Karasuma Rokkaku. The rooms feature a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Relaxation: Unwind in the sauna and hot tub offered by the hotel, perfect after a day of exploring Kyoto's attractions like Nijo Castle and Sanjusangen-do Temple.

Convenience and Service: Benefit from multilingual staff, available to assist in English, Japanese, and Korean. Explore nearby landmarks like Gion Shijo Station and Samurai Kembu Kyoto with ease.

Book your stay at Candeo Hotels Kyoto Karasuma Rokkaku for a memorable experience in Kyoto!

Important information:

A construction of the building on the east side of this property will be carried out from 31 March 2026 to 31 March 2028,
The construction time is 8:30 to 18:00.
During this period, guests may experience some noise.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 5185 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.87
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 9.38
S
sarah • couple • fr
10
Pros:

Magnifique hotel. Partie japonaise superbe. Quartier idéal. Onsen très agréable

2026-07-25 • via Nuitee
A
Amie • couple • ie
10
Pros:

Room was great and the bed was very comfortable. The location was excellent, in walking distance from shopping area and well connected with the nearby train station. Would definitely return.

Cons:

Staff weren't always at reception, a couple of times we were standing waiting for a few minutes, as maybe they didn't know we were there. Once we did speak to staff, they were friendly and helpful.

2026-07-25 • via Nuitee
J
JEONG MIN • couple • ca
10
Pros:

Some of the negative comments on this site, I am not sure what they were expecting. Location of the hotel was prime as we were able to travel to different tourist sites with no hassle via either train or taxi. Train station is about 5-7 mins from the hotel. The public bath is a huge BONUS! especially in hot summer, when you are all sweaty and muggy from walking 10km in humid streets of Kyoto, you definitely need more than a quick shower. The size of the public bath facility isn't big. However, having two warm pools and a cold plunge, and a dry sauna at 90'C, that's really all you need. But, time it wisely though, you might want to avoid busy times. I found when they just open at 3PM and later in the evening like 10PM were the reasonable time to visit.

Hotel being built on an traditional kyoto house, it also offers very unique experience where you can sit and relax in their remodeled old kyoto house lounge where you can drink, snack or even just chill.

2026-07-25 • via Nuitee
A
AMI • solo_traveller • jp
10
2026-07-24 • via Nuitee
M
Maria • family_with_children • dk
7
Pleasant stay that could have been better
Pros:

Location and the teahouse look & feel was great

Cons:

Shared facilities were a bit worn-out, room was quite small and laundry service was limited to one machine

2026-07-24 • via Nuitee
A
Andrea C • solo_traveller • it
10
Perfetto
Pros:

Camera spaziosa e perfettamente organizzata. Pulizia impeccabile sia della camera che degli spazi comuni.
La Spa è molto curata e pulita è disponibile anche di notte.
Personale professionale e cortese.
Posizione molto comoda per il quartiere finanziario e per raggiungere i mezzi più importanti.

2026-07-23 • via Nuitee
X
Xanthe • couple • gb
10
2026-07-23 • via Nuitee
J
Justyna • couple • gb
10
Pros:

Beautiful hotel in an excellent location. Combines a feel of a rayokan with a modern features. Wonderful onsen was a bonus. Walking distance to the underground station and Gion district. Perfect stay!

2026-07-22 • via Nuitee
J
Jessica • couple • au
9
2026-07-22 • via Nuitee
M
Martijn • couple • nl
9
2026-07-21 • via Nuitee
M
Marta • couple • it
9
2026-07-20 • via Nuitee
C
Charlotte • couple • us
10
Pros:

The room was beautiful, as were the public spaces in the hotel. Everything was comfortable and easy to use. Great value!

2026-07-20 • via Nuitee
段 • couple • jp
7
2026-07-20 • via Nuitee
M
Marijn • extended_group • nl
9
Pros:

Zeer goede locatie, fijne kamer en spa.

2026-07-20 • via Nuitee
A
Anne Valerie • solo_traveller • no
8
2026-07-20 • via Nuitee
J
James • solo_traveller • gb
10
Best surprise bento breakfasts ever!
Pros:

Such a fascinating place to stay. The combination of the Machiya house and new mini tower of rooms worked so well. Super helpful staff and the most memorable breakfasts of our whole trip

2026-07-19 • via Nuitee
F
Fabien • couple • ch
9
2026-07-18 • via Nuitee
V
Vanessa • couple • au
10
2026-07-17 • via Nuitee
H
hiroshi • extended_group • jp
8
祇園祭の山鉾にも徒歩圏内で楽しめました
Cons:

3人宿泊でしたが、ソファベットのメイキングがなされておらず自分でシーツ敷きました。青年の家での部活合宿体験。

2026-07-17 • via Nuitee
S
Shannon • couple • gb
8
Pros:

great location, amazing facilities, lovely and helpful staff!

Cons:

nothing really- amazing stay! It would have been nice to have a private bookable onsen for me and my partner to experience together but did not change opinions overally as it was amazing!

2026-07-17 • via Nuitee