Hotel Boutique Casa Quetzal

Hotels
8.8 (1075 reviews)
Calle 51 No 218 Barrio de Sisal , Valladolid , mx

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Service
Location
Ambiance
Cons:
Cleanliness
Food Quality
Value for Money

Categories

Cleanliness
8.26
Some reviews mentioned issues with unpleasant smells and maintenance.
Service
9.73
Staff were described as warm, kind, and helpful, especially during medical issues.
Location
9.77
Guests appreciated the convenient location near attractions.
Room Quality
8.72
Rooms were spacious and comfortable but some had noise issues.
Amenities
8.75
Amenities like the pool were enjoyed, but dining options were limited.
Value for Money
7.71
Some guests felt the value was lacking based on experiences with breakfast and room condition.
Food and Beverage
8.26
The breakfast options were criticized for quality and variety.
Overall Experience
9.23
Overall, guests enjoyed their stay due to the ambiance and service despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:01

Property Description

Tropical Oasis in the Heart of Valladolid
Nestled in the historical center of Valladolid, Casa Quetzal offers a serene escape surrounded by lush tropical gardens. Guests can unwind by the spacious outdoor pool during the summer months, indulge in rejuvenating spa treatments, or join a calming yoga class.

Proximity to Mayan Historical Sites
Explore the rich history of the Mayan civilization with easy access to nearby archaeological sites from Casa Quetzal. Immerse yourself in the ancient wonders just a stone's throw away from the hotel.

Nature Lover's Paradise
Discover the breathtaking natural pools and vibrant foliage of Valladolid, perfect for those who seek a deeper connection with nature. Casa Quetzal provides a tranquil haven for guests looking to explore the beauty of the Yucatan Peninsula.

Book your stay at Casa Quetzal now for an unforgettable tropical getaway.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8.8
Based on 1075 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 9.23
C
Cobos solo_traveller mx
10
2026-08-29 via Nuitee
M
Maryline couple fr
9
2026-08-26 via Nuitee
A
Arianna couple it
10
Tutto ottimo
Pros:

Struttura bellissima, immersa in un ricco giardino tropicale, abbiamo avvistato anche degli opossum 😃
Personale gentile e cordiale, dopo nostra richiesta hanno organizzato per noi un’escursione con autista privato a chichen itza. Colazione ottima, struttura molto vicina al centro, camera ben organizzata.

2026-08-25 via Nuitee
M
Marco couple nl
8
Mooie locatie
Pros:

Hele mooie binnentuin, fraai aangekleed, goede locatie in centrum met parkeerplaats.

Cons:

De kamer die wij hadden, stond niet op de fraaie plaatjes. Daardoor wat teleurgesteld qua comfort. Ook het ontbijt was vrij karig (werd uitgeserveerd).

2026-08-23 via Nuitee
E
Emanuela solo_traveller it
10
2026-08-23 via Nuitee
D
danielle couple fr
9
Séjour dans un jardin luxuriant
Pros:

Jardin extraordinaire, beaux arbres nature luxuriante
Très bon petit déjeuner

Cons:

Manques de prises de courant et peu de puissance d eau

2026-08-22 via Nuitee
T
Tisseront solo_traveller fr
7
2026-08-22 via Nuitee
M
Mayra couple de
9
Pros:

The breakfast, the cottage, the staff

Cons:

The mosquitoes!!

2026-08-22 via Nuitee
F
Francois family_with_children fr
9
Excellent rapport qualité prix
Pros:

Jolie décoration. Bon emplacement. Belle cour arborée.

Cons:

Rien

2026-08-21 via Nuitee
F
Francois family_with_children fr
9
Super rapport qualité prix
Pros:

Super hôtel dans une tres belle cour arborée.

2026-08-21 via Nuitee
F
Francois family_with_children fr
9
Super
Pros:

Belle cour arborée. Jolie deco dans les chambres.

2026-08-20 via Nuitee
F
Federico family_with_children it
9
2026-08-15 via Nuitee
A
Alain solo_traveller fr
6
Hôtel bien situé mais piscine inutilisable
Pros:

Très bien situé, proche du centre ville, très bon petit déjeuner et très copieux, parking sécurisé et fermé

Cons:

Chambres standard qui donnent salaire rue et donc circulation bruyante à partir de 5h du matin
Piscine froide, sale et pas entretenue donc impossible de se baigner
Beaucoup de moustiques dans la chambre

2026-08-11 via Nuitee
L
Ladyblogue solo_traveller fr
7
Très joli cadre mais pourrait mieux faire
Pros:

Excellent emplacement, en plein centre de Valladolid, idéal pour tout faire à pied.
L’hôtel est très agréable et dépaysant, avec énormément de végétation, presque comme un petit jardin tropical : nous avons même aperçu des écureuils et un opossum !
Les chambres sont spacieuses, avec une décoration mexicaine traditionnelle, et toutes les fenêtres sont équipées de moustiquaires.
Aucun souci pour se garer.

Cons:

La piscine était sale et inutilisable pendant notre séjour, ce qui est vraiment dommage car c’était l’un des critères de notre réservation. Les chambres manquent également de lumière : les fenêtres sont présentes mais occultées, ce qui donne une sensation un peu particulière. Enfin, petit-déjeuner un peu décevant : jus de fruits servi à température donc chaud, tres petite quantité de fruits et pains/viennoiseries pas très frais.

2026-08-11 via Nuitee
M
Marco couple it
9
Pros:

Bellissima struttura con un giardino tropicale all’interno. Staff cordiale. Molto vicino al centro

2026-08-09 via Nuitee
F
Fergonzaleza solo_traveller cr
10
2026-08-04 via Nuitee
C
Cárdenas Palomo family_with_children mx
9
Muy bien
Pros:

El espacio muy acogedor, la habitación muy limpia y la cama comoda. El desayuno bien para lo que ofrecen.

Cons:

Solo un tema con el clima, no enfrio aventaba aire frío, sin embargo se pudo descansar.

2026-08-04 via Nuitee
F
Fergonzaleza solo_traveller cr
10
Pros:

Loved the location, the facilities, the staff and loves specially the mini fridge in the room!

2026-08-03 via Nuitee
R
Ronny family_with_children nl
8
Pros:

Goede bedden, mooie binnentuin, goede locatie in centrum met parkeerplaats op hotel

Cons:

Zwembad is troebel en ontbijt is matig

2026-08-03 via Nuitee
J
Jesper solo_traveller dk
9
2026-07-24 via Nuitee