Hyatt House Raleigh Downtown/Seaboard Station

Hotels
Hyatt
9 (375 reviews)
18 Seaboard Station , Raleigh , us

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean room
Helpful staff
Great location
Cons:
Parking difficulties
Service inconsistency

Categories

Cleanliness
8.33
Room was very clean as was the hotel generally.
Service
9.3
Staff were extremely helpful and nice, although some found the night clerk unhelpful.
Location
8.34
Good location for downtown access but parking issues noted.
Room Quality
9.29
Room was clean, comfortable, and spacious, with great facilities.
Amenities
9.32
Facilities including a bar and complimentary breakfast were great.
Value for Money
8.78
Affordable given the location, though some amenities could improve.
Food and Beverage
9.33
Complimentary breakfast buffet was highlighted positively.
Overall Experience
9.3
Overall positive experience with state of the facilities and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:10

Property Description

Modern Amenities
Enjoy the convenience of free WiFi, a restaurant, and a bar for a comfortable stay.

Comfortable Accommodation
Relax in air-conditioned rooms with flat-screen TVs, private bathrooms, and kitchenettes in selected rooms.

Convenient Location
Explore nearby attractions like the Museum of Natural Sciences and State Capitol, all within reach from the hotel.

Book your stay at Hyatt House Raleigh Downtown/Seaboard Station today for a memorable experience in Raleigh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 375 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.34
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
P
Pon Winstead family_with_children us
10
F
Pros:

The staff was amazing from the minute we walked through the doors. Room was very clean and comfortable!

2026-07-22 via Nuitee
S
Shari couple us
8
Pros:

Breakfast was okay.

Cons:

Did not really like the location. Did not think the breakfast was anything special.

2026-07-17 via Nuitee
M
mary solo_traveller co
10
Great place
Pros:

Everything

2026-07-16 via Nuitee
A
Angelika solo_traveller at
9
Endlose Hilfsbereitschaft
Pros:

Ich war beeindruckt von der Hilfsbereitschaft des Personals, besonders vom Restaurant- Manager, Mister Craig.
Er hat mich aus einer SEHR misslichen Lage befreit.

Ich bin mit dem Taxi zum Hotel gefahren. Als ich zahlen wollte, funktionierten im Taxi meine beiden Karten nicht. Und Bargeld hatte ich keines dabei.

Die Rezeptionistin hat überlegt, wie sie mir helfen kann und dann den in der Zeit anwesenden Manager angerufen. Das war eben der Restaurant- Manager, Mister Craig.
Er hat zuerst dem Taxifahrer erklärt, dass sein Preis überzogen ist. Dann hat er einfach meine Taxi- Rechnung aus seiner Tasche bezahlt.
Ich war total beeindruckt von solcher Gastfreundschaft. Ich bedankte mich und
natürlich versicherte ich ihm, dass ich ihm das Geld zurückgeben möchte. Das wollte er jedoch nicht. Ich habe versucht, ihn zu überreden, es doch anzunehmen, was mir nicht gelungen ist.
Zum Schluss habe ich beim Checkout ein Kuvert mit seinem Namen bei der Rezeption hinterlassen. Sonst hätte er wirklich 60 $ bezahlt, einfach aus reiner Herzensgüte.
Hyatt House, halten Sie diesen Mitarbeiter gut fest!

Cons:

Das Frühstück - Mr. Craig ist dafür nicht verantwortlich. 😉

2026-07-13 via Nuitee
G
Gautrelle couple us
9
Lovely
Pros:

The location

Cons:

The parking

2026-07-05 via Nuitee
D
Demi solo_traveller us
10
2026-06-30 via Nuitee
S
Sari couple us
1
It’s very dirty.
Pros:

Nothing

Cons:

Human trafficking, homeless people a lot of prostitution happening in this hotel.

2026-06-28 via Nuitee
G
Gerfy couple us
9
2026-06-24 via Nuitee
T
Tanashia couple us
10
Overall a great stay and will be back in the near future.
Pros:

Everything

Cons:

Parking 🅿️

2026-06-22 via Nuitee
L
Leona solo_traveller us
9
Pros:

Clean, smelled good

Cons:

No full size mirrors in room

2026-06-22 via Nuitee
K
Kyle solo_traveller us
9
Pros:

Location and attached restaurants were amazing!!

Cons:

No working exhaust fan in bathroom for the shower.

2026-06-22 via Nuitee
S
Sherell couple us
10
Pros:

Everything

Cons:

Trying to figure out parking but the valet and front desk was very helpful.

2026-06-22 via Nuitee
M
Muhammad solo_traveller ae
6
2026-06-21 via Nuitee
T
Terry couple us
10
2026-06-21 via Nuitee
B
Brandon couple us
1
Stressful and aggravating
Pros:

It was clean

Cons:

There is ZERO parking and zero space to unload. They should let you know at booking that it’s a $25-$35 per night charge and you have to find your own parking on the street or parking garages and walk a block back to the hotel

2026-06-18 via Nuitee
G
Gracious solo_traveller us
10
2026-06-17 via Nuitee
A
andre couple br
9
Muito boa, com caminhada de 20 minutos pode acessar Museu, Igrejas e o Centro.
Pros:

Café da manhã bom, próximo do centro, caminhada de 20 minutos.

Cons:

Alguns passeios tivemos que pegar Uber.

2026-06-15 via Nuitee
J
Joanne couple gb
7
Apart from the noise, stay was fine
Pros:

Roof top bar was great, food very good & really friendly staff

Cons:

The noise, moved from 1st room as air con was so noisy, was moved to another room, which was ok but was woken at 6.30 by noise in the street from lorry emptying bins, don’t stay in room 603.

2026-06-12 via Nuitee
S
Sharron couple us
7
Liked the property; however, mattress was poor quality and dipped in middle.
Pros:

Pool

Cons:

Better quality breakfast.

2026-06-09 via Nuitee
A
Alon couple il
8
2026-06-01 via Nuitee