Horton Grand Hotel

Hotels
8.4 (2119 reviews)
311 Island Avenue , San Diego , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Charming atmosphere
Comfortable rooms
Cons:
Noise from neighbors
Cleanliness issues
Parking confusion

Categories

Cleanliness
7.65
Some rooms reported issues like leaks and maid service timing, indicating cleanliness concerns.
Service
9.15
The staff received positive remarks for being accommodating and friendly.
Location
9.15
Many reviews praised the great location with easy access to attractions.
Room Quality
7.65
Mixed feedback regarding room size, age, and noise insulation.
Amenities
8.65
Amenities were generally well-received, though some noted the ice machine's location.
Value for Money
8.15
Some guests felt the price was low for the quality, while others had reservations.
Food and Beverage
8.15
Specific food and beverage feedback was limited; cold bar mentioned as a downside.
Overall Experience
8.65
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:34

Property Description

Historic Charm in the Heart of San Diego

Victorian Architecture and Gas Burning Fireplaces
Step back in time as you wander through the Gaslamp Quarter's historic streets and settle into a cozy room with a charming gas burning fireplace.

Blend of Old World Charm and Modern Amenities
Indulge in the perfect mix of period furnishings and modern comforts in each uniquely decorated room, complete with cable TV and some offering picturesque balcony views.

Live Entertainment and 24-Hour Gift Shop
Savor the local entertainment at Salt & Whiskey, the hotel's restaurant and bar, or explore the 24-hour gift shop for souvenirs to remember your stay.

Experience the best of San Diego within reach, with the Convention Center, PETCO Park, Balboa Park, and the Zoo just moments away.

Book your stay at Horton Grand Hotel now for an unforgettable experience in America's Finest City.

Important information:

Must be 21 years or older, with a valid ID to check-in.

Valet parking is available to all hotel guests. Charges are applicable. Please contact hotel directly for more details.

Please note that any reservation with more than 3 rooms booked is considered a group booking and different policies and procedures will apply.

Effective Mar 1st, 2023 Resort Fee will include: Wi-Fi, in-room bottled water, coffee in-room, in-room safe, housekeeping, business center/computer access and two beverage coupons at Salt & Whiskey bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 59 per day.

Location

Guest Reviews

8.4
Based on 2119 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
A
Andrea • family_with_children • us
10
We definitely recommend this hotel and will definitely comeback
Pros:

Location, cleanliness and staff very friendly

2026-05-26 • via Nuitee
F
FRITZIE • couple • us
9
2026-05-25 • via Nuitee
M
Motasem • solo_traveller • us
3
Pros:

Just location

Cons:

Old building, no fridge or microwave provided. Mattress is bad to a point my back hurts. Thin walls we can here ever one around us. Parking expensive. Bad experience in total

2026-05-25 • via Nuitee
R
Rhea • solo_traveller • us
10
Pros:

I stayed here while attending a conference at the convention center. It was an easy walk to the center. The location is excellent with many cafes and restaurants nearby. The hotel itself is beautiful. The rooms have everything you need with the added character of being a restored hotel.

Cons:

Nothing

2026-05-24 • via Nuitee
J
Julian • solo_traveller • gb
9
Stylish heritage hotel with great public space, and ‘non-best western’ rooms, eg a fireplace!
Pros:

Stylish hotel with lots of character, and well positioned in the Gas Lamp Quarter.

Cons:

No breakfast on offer in the hotel, though plenty of cafes close by from 0630.

2026-05-23 • via Nuitee
C
Carolyn • solo_traveller • us
10
Amazing, would stay again!
Pros:

The location was an easy walk to every destination I had to go to. I also enjoyed that my room had a nice balcony overlooking a little terrace that was calming.

Cons:

My shower was not completely clean when I checked in

2026-05-22 • via Nuitee
T
Thompson • couple • us
8
Clean and pleasent staff
Pros:

parking was easy using their system

Cons:

Would be better to have electrical outlets on each side of the bed for CPAP

2026-05-20 • via Nuitee
A
Adam • solo_traveller • us
10
2026-05-18 • via Nuitee
L
Linda • couple • gb
8
2026-05-18 • via Nuitee
P
Penny • couple • us
8
Wonderful location and ambience, we will stay again.
Pros:

This is our second stay at the Horton Grand. The location is amazing to everything in downtown SD. Love the historic elements of this hotel. The staff is wonderful.

Cons:

A bit noisy at night, as we were in a room at the front of the hotel. Not the hotels fault, cars racing. Last stay we were in the back part of the hotel (street noise free).

2026-05-18 • via Nuitee
E
Eddie • couple • us
9
Fun experience in a very botique/iconic hotel, prime location to everything downtown!
Pros:

Great location right in the heart of San Diego, close to the Petco Park concert we were going to. Great room, very quiet, overlooking the VERY pretty courtyard in the middle of the property! Street parking and valet only, no standard parking at this property. This was no problem at the time/hour we went (Friday evening, paid street parking until 10:00pm, had lots of spaces open). Complimentary drink at their restaurant, we felt like this was the perfect location for our Petco Park show!

2026-05-17 • via Nuitee
S
sara • couple • us
9
Perfect location and fantastic room in historic hotel
Pros:

Beautiful room and comfortable bed

2026-05-16 • via Nuitee
R
Ruiz • couple • us
10
2026-05-10 • via Nuitee
L
Lara • solo_traveller • au
8
2026-05-08 • via Nuitee
L
Lara • extended_group • au
8
Amazing location and super friendly.
Pros:

The staff were super helpful and very friendly. The location was excellent, we were there to attend the conference centra and it was such an easy walk and close to great bars and restaurants.

Cons:

The hotel is an old building, and with that comes a slightly older experience in the rooms, this did not bother me but it might not be suited to everyone.

2026-05-03 • via Nuitee
P
Petr • family_with_children • cz
8
Pros:

krásný historický hotel, umístění

2026-04-21 • via Nuitee
W
William • solo_traveller • us
9
2026-04-21 • via Nuitee
N
Natan (naftali) • solo_traveller • us
10
2026-04-13 • via Nuitee
F
Fodaski • extended_group • us
7
Very nice hotel. Beautiful historic building, safe, clean and friendly staff. A huge disappointment was that there wasn’
Pros:

The uniqueness of the hotel

Cons:

No breakfast
Not even coffee was available

2026-04-12 • via Nuitee
H
Hanna • couple • us
9
2026-03-26 • via Nuitee