Horton Grand Hotel

Hotels
8.4 (2194 reviews)
311 Island Avenue , San Diego , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Charming atmosphere
Comfortable rooms
Cons:
Noise from neighbors
Cleanliness issues
Parking confusion

Categories

Cleanliness
7.65
Some rooms reported issues like leaks and maid service timing, indicating cleanliness concerns.
Service
9.15
The staff received positive remarks for being accommodating and friendly.
Location
9.15
Many reviews praised the great location with easy access to attractions.
Room Quality
7.65
Mixed feedback regarding room size, age, and noise insulation.
Amenities
8.65
Amenities were generally well-received, though some noted the ice machine's location.
Value for Money
8.15
Some guests felt the price was low for the quality, while others had reservations.
Food and Beverage
8.15
Specific food and beverage feedback was limited; cold bar mentioned as a downside.
Overall Experience
8.65
Overall, guests enjoyed their stay despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:34

Property Description

Historic Charm in the Heart of San Diego

Victorian Architecture and Gas Burning Fireplaces
Step back in time as you wander through the Gaslamp Quarter's historic streets and settle into a cozy room with a charming gas burning fireplace.

Blend of Old World Charm and Modern Amenities
Indulge in the perfect mix of period furnishings and modern comforts in each uniquely decorated room, complete with cable TV and some offering picturesque balcony views.

Live Entertainment and 24-Hour Gift Shop
Savor the local entertainment at Salt & Whiskey, the hotel's restaurant and bar, or explore the 24-hour gift shop for souvenirs to remember your stay.

Experience the best of San Diego within reach, with the Convention Center, PETCO Park, Balboa Park, and the Zoo just moments away.

Book your stay at Horton Grand Hotel now for an unforgettable experience in America's Finest City.

Important information:

Must be 21 years or older, with a valid ID to check-in.

Valet parking is available to all hotel guests. Charges are applicable. Please contact hotel directly for more details.

Please note that any reservation with more than 3 rooms booked is considered a group booking and different policies and procedures will apply.

Effective Mar 1st, 2023 Resort Fee will include: Wi-Fi, in-room bottled water, coffee in-room, in-room safe, housekeeping, business center/computer access and two beverage coupons at Salt & Whiskey bar.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2194 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
L
Lynn and James • couple • us
10
We will be back!
Pros:

Love the REAL wood features of this historic hotel. Close to convention center and the Rady shell for concerts.

Cons:

The air conditioner was loud and interrupted my sleep but all things considered, we were still charmed by the place and the kind and helpful staff

2026-09-19 • via Nuitee
A
A J c • solo_traveller • gb
8
Pros:

Location, history of the building well preserved. Rooms were good.

Cons:

Rooms a little dark but expected due to age and furnishings matching the history of the hotel.
Staff were a little unfriendly but dealt with queries efficiently.

2026-09-11 • via Nuitee
B
Brittany • couple • us
8
Beautiful hotel and friendly staff
Pros:

The architecture and history of the hotel were the primary reasons for my desire to stay there. The hotel was beautiful, located in a great area, and the staff was friendly. Our small balcony overlooked the courtyard, and the overall ambiance was very comfortable. I’m grateful for the stay and hope to return soon.

Cons:

Our room had either a gas smell or perhaps the building’s plumbing had a smell. I’m not sure which it was, but it wasn’t uncomfortable enough to notify the staff or change rooms.

2026-09-10 • via Nuitee
L
Lynda • couple • us
10
2026-09-10 • via Nuitee
T
Thomas • family_with_children • us
10
Pros:

The hotel is a fantastic historic hotel with great rooms, comfortable beds and pillows, friendly and happy staff, and takes site security seriously! The attached bar and restaurant is also fantastic! The location is stellar, everything is easy to walk to and if not, the tram is a short walk away!

2026-09-09 • via Nuitee
D
Deborah • couple • us
8
Pros:

The location is excellent for visiting Petco Park and the Gaslamp District

Cons:

The overnight parking charge is excessive

2026-09-09 • via Nuitee
A
Amy • solo_traveller • us
9
Pros:

The room was large, clean, updated with nice amenities. The bare and staff there were great. We loved the location and restaurants around us. Very nice slow-paced hotel. We will definitely stay there again.

2026-09-08 • via Nuitee
A
Antonella • family_with_children • pe
8
Excelente ubicación para ir con niños
Pros:

La ubicación excelente! Está muy cerca de restaurantes y del New Children’s museum, también hay un parque con juegos para niños. Si vas con niños, es super.

Cons:

Los baños un poco pequeños, las duchas pequeñas y antiguas, nada muy grave, solo que no era tan cómodo.

2026-09-08 • via Nuitee
E
Emily • couple • us
7
The garden rooms are the only way to go. Having the street is very loud . That’s an issue with all hotels in the area .
Pros:

Historic hotel with great architecture. The rooms could use some TLC while keeping the history. Bathrooms weren’t cleaned well. Strange smells in our first room.

Cons:

Rooms on ground floor are VERY loud ALL night on the weekends. Our window was next to an intersection and people were outside of our window all night.

2026-09-07 • via Nuitee
J
Jeff • couple • us
10
Great place to stay!
Pros:

Great location downtown, walking distance to Petco and restaurants, super clean, and nice historic charm.

Cons:

Valet parking is very expensive. Use SpotHero for a garage about a block away at a fraction of the price.

2026-09-01 • via Nuitee
C
Crystal • couple • us
8
Pros:

customer service was excellent when having to switch rooms due to a portable AC not working properly.

Cons:

The whole hotel was very HOT but they might have had some AC issues. Over all a great historic place to stay. Staff was very nice.

2026-09-01 • via Nuitee
J
Jose • couple • us
9
2026-09-01 • via Nuitee
S
Shelley • solo_traveller • us
10
2026-08-28 • via Nuitee
M
Michelle • couple • gb
8
Great hotel, perfect location in downtown area
Pros:

Location, comfortable bed and quiet location but close to everything

Cons:

Nothing

2026-08-28 • via Nuitee
C
Chiara • solo_traveller • it
7
Pros:

La struttura è molto caratteristica

Cons:

Era tutto poco curato e trasandato

2026-08-27 • via Nuitee
D
Delgado • couple • us
10
2026-08-26 • via Nuitee
D
Dennis • solo_traveller • us
8
Good location
Pros:

In the center of town, walking distance to restaurants and ice cream parlors. The air conditioner and the ceiling fans in the room were great. Also I loved the small kitchette in the room. It made making my coffee in the morning easy. Plus the small refrigerator was great for storing our items that needed to be cold.

Cons:

When we arrived our keys (card type, we had two) did not work. I went down to the check in desk and had the receptionist reprogram my card and it did not work again. Someone came up with me and used their master key card and it work. They sent up maintence to reprogram card reader lock and I did not have any problems after that. Actually I did like how quickly they solved my problem. The hotel hallways seemed to be a little warm. It was hotter and more humid than normal so that probably had a lot to do with it.

2026-08-24 • via Nuitee
J
Jennifer • couple • us
8
We had a wonderful stay loved Salt and Whiskey and the courtyard
Pros:

The location walking distance to the Rady Shell

Cons:

No EV charging for my car.

2026-08-22 • via Nuitee
C
cinzia • couple • it
9
2026-08-20 • via Nuitee
E
Edith • extended_group • us
10
2026-08-20 • via Nuitee