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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Horse riding
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Canoeing
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Babysitting/child services
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Billiards
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Badminton equipment
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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24-hour security
Review Highlights
Categories
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Property Description
Luxurious Victorian Manor House Hotel
Indulge in the charm of Palé Hall, a 5 red star Relais Chateaux property nestled on the outskirts of Snowdonia National Park. The elegantly designed 18 rooms in the main building and 4 garden suites offer a unique and stylish stay.
Fine Dining Experience
Savor the culinary delights at Palé Hall's Michelen green star restaurant, where a fusion of British and Welsh cuisine showcases the best of local Welsh produce. The varied menu is sure to tantalize your taste buds.
Tranquil Gardens and Outdoor Activities
Escape to the 16 acres of serene gardens and parkland surrounding Palé Hall. Situated near the River Dee, guests can enjoy activities like fishing, shooting, and horse riding, immersing themselves in the natural beauty of North Wales.
Experience luxury, fine dining, and outdoor adventures at Palé Hall - book your stay now!
A smart dress code is required in the dining room. Jacket and tie is preferred but not essential. No jeans, shorts, trainers and t-shirts are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for £25 per person per night when using an available cot.
Children up to and including 2 years old stay for £25 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £60 per person per night when using an existing bed.
Children up to and including 12 years old stay for £65 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location, staff, food, the property
The heatwave Wales is experiencing affected my stay as the room on the top floor was very warm as no air conditioning. (Hardly slept & couldn’t hang in the room to enjoy the views )
Also the shower was basically a trickle of water.
Everything else was spot on
We loved the traditional style and historic atmosphere. - large rooms, high ceilings, traditional drapery and furniture, etc. The views from the garden are sensational.
The lift was sometimes inoperable because other guests had not closed the access gate properly. This caused difficulty for guests with mobility problems.
Everything. Such high standards and lovely friendly staff.
Words don’t often escape me and I don’t like overdosing on superlatives so - Magnificent architecture and internal decor. Beautifully landscaped gardens with most pleasant walks.
Nothing.
Location, beauty of the estate
Due to climate change I think rooms and suites need Aircon. Breakfast a bit slow due to a la carte ordering. Some items need to be buffet style.
Superb property in amazing location
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So relaxing amazing staff lovely spa fabulous hotel
The taster menu was not 10/10 and as fabulous as I would have expected- this is genuine feedback. I know you’ll want to get it perfect for all your plans.
History and ambiance
Rooms no Aircon - our room to hot to sleep in by the manager sorted it efficiently by upgrading us to a larger room with fans !!
Beautiful old property, lovingly maintained, well trained staff
Tiny things - no towel or robe hook next to shower, sockets hard to access
Beautiful old building set in stunning countryside. A touch of luxury without being pretentious and the staff were attentive, friendly and helpful. The food in the restaurant was probably one of the best meals we've ever had.
The only negative I can say is in the living area of the room the chairs were upright, dining table type chairs. Not very comfy or relaxing to read or relax.
Almost everything about Pale Hall is exceptional. It's a gorgeous, comfortable and very aspirational space. The 1929 Bentley out front kind of set the scene!
The outdoor spaces, terrace and gym areas are beyond any ordinary hotel.
The food is amazing, both breakfast and dinner.
The pub at the end of the driveway, The Bryntirion Inn (which I believe is also under the same ownership) also serves outstanding quality food.
Service are dinner was very slow. There is a tasting menu but we went for the a la carte, and felt that perhaps they were pacing us equally, which meant it took almost 3 hours for a 3 course meal!
Style
Kept central heating on during a heat wave
We keerden terug naar Pale Hall na een fantastische eerste verblijf enkele jaren terug. Nu onder nieuw management is de aandacht voor detail blijkbaar verloren gegaan. Wij boeken specifiek de Turret Room en geven aan dat we met een hond reizen, net als de vorige keer (waarbij we met hond in een prachtige kamer mochten verblijven). We krijgen de Turret Room bevestigd in onze reservering voor twee personen en hond. Bij aankomst krijgen we zonder uitleg en overleg een kamer aan de achterkant van het hotel, zonder uitzicht toegewezen. De Turret Room zou niet voor honden toegestaan zijn??. Na dat wij aangeven daar niet akkoord mee te zijn, kan er niks gedaan worden, het hotel zit vol. We besluiten om te vertrekken naar een ander hotel waarmee de "liefde" van de manager richting ons merkbaar over is en we zelf onze koffers weer naar beneden kunnen halen. Na dit incident verder ook niets meer vernomen van Pale Hall. Bij terugkomst in Nederland zelf het hotel moeten herrinneren dat ze onze deposit niet hebben teruggestort, wat uiteindelijk wel wordt gedaan.
Staff were amazing, so accommodating and friendly. special shout out to Shaz, Bruce & Ryan. Food sublime. Gardens well attended and beautiful.
Farm animals in the grounds were really good to see.
The Pub was not quite so good, staff need to smile more and engage with customers.
Beautiful property, exceptional food and wonderful staff. Highly recommended!
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