Palé Hall Hotel & Spa

Hotels
9.4 (687 reviews)
Llandderfel , Bala , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Beautiful setting
Exceptional staff
Great food
Lovely atmosphere
Cons:
Noise issues at night
Some cleanliness concerns
Outdated room furnishings

Categories

Cleanliness
8.5
Some complaints about cleanliness and room conditions.
Service
10
Exceptional service mentioned by several reviewers.
Location
9.5
Idyllic location and beautiful surroundings acknowledged.
Room Quality
8.5
Mixed feelings about room quality with some rooms described as outdated.
Amenities
9.5
Positive comments on amenities and general hotel grounds.
Value for Money
9.5
Overall value perceived as good based on service and amenities.
Food and Beverage
10
Food received high praise from multiple reviews.
Overall Experience
9.7
Overall positive experiences and many guests express desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:09

Property Description

Luxurious Victorian Manor House Hotel
Indulge in the charm of Palé Hall, a 5 red star Relais Chateaux property nestled on the outskirts of Snowdonia National Park. The elegantly designed 18 rooms in the main building and 4 garden suites offer a unique and stylish stay.

Fine Dining Experience
Savor the culinary delights at Palé Hall's Michelen green star restaurant, where a fusion of British and Welsh cuisine showcases the best of local Welsh produce. The varied menu is sure to tantalize your taste buds.

Tranquil Gardens and Outdoor Activities
Escape to the 16 acres of serene gardens and parkland surrounding Palé Hall. Situated near the River Dee, guests can enjoy activities like fishing, shooting, and horse riding, immersing themselves in the natural beauty of North Wales.

Experience luxury, fine dining, and outdoor adventures at Palé Hall - book your stay now!

Important information:

A smart dress code is required in the dining room. Jacket and tie is preferred but not essential. No jeans, shorts, trainers and t-shirts are allowed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 687 reviews
Cleanliness: 8.5
Service: 10
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9.5
Food and Beverage: 10
Overall Experience: 9.7
A
Anaé couple fr
8
Un très beau séjour dans un cadre dépaysant et plein de charme.
Pros:

Le cadre magnifique, l’ambiance du lieu et le dépaysement.

Cons:

Le service parfois un peu lent et certains détails qui manquaient de soin.

2026-08-28 via Nuitee
G
Geraint couple gb
4
2026-08-27 via Nuitee
C
Claudia family_with_children be
9
Pros:

amazing location and very friendly staff.

2026-08-24 via Nuitee
D
David extended_group gb
10
Pros:

Gareth made us feel welcome from the moment we drove up the drive. We chose to eat at the Bryntrinion Inn and the food was excellent. The rooms were fantastic, the breakfast was equally fantastic. The whole experience was exceptional. We will definitely return.

2026-08-24 via Nuitee
G
Gareth_R solo_traveller gb
9
2026-08-21 via Nuitee
B
Bradley family_with_children gb
10
we loved the stay!
Pros:

one of the best hotels - the porter looked after us from the outset. The stuff made us feel at home, we stayed with our two children and our dog.

Cons:

nothing

2026-08-20 via Nuitee
M
Massimiliano family_with_children it
7
2026-08-19 via Nuitee
J
Jag solo_traveller gb
9
Great stay and lovely breakfast. Staff all amazing
Pros:

Grand place

Cons:

No air conditioning but it’s an old building

2026-08-17 via Nuitee
Z
Zeba extended_group gb
9
Very pleasant stay. Highly recommended.
Pros:

Lovely grounds, beautiful setting. Loved the grandeur of the property. Staff were all very polite and accommodating to my requests.

2026-08-17 via Nuitee
T
Tadeusz couple pl
10
2026-08-16 via Nuitee
R
Robert couple gb
8
This place outclassed us but we were made to feel welcome nonetheless.
Pros:

It was a very special place.

Cons:

Due to the hot weather many rooms were unbearably hot forcing us to seek our final evening meal at the nearby pub as the full menu couldn’t be offered on the terrace and we needed something more substantial than a light snack. This wasn’t a great problem but we would have loved to try the food we’d heard so much about other than just the breakfast.

2026-08-14 via Nuitee
N
Nasrin solo_traveller gb
7
Beautiful property but poor levels of customer service
Pros:

Beautiful hotel with stunning grounds. Very high quality food.

Cons:

Very poor customer service. Refused entry to breakfast despite arriving just before the end of service. However, the most upsetting issue was the lack of flexibility to accommodate my husband's mobility needs. I asked whether there was a shorter route my husband could take to access the hotel gardens. A particular member of staff was very unhelpful and did not offer any alternative options. It was only later in the day that another member of the team, Megan, suggested that my husband use the staff entrance to the garden, which was a much shorter route. We made sure that we were at breakfast in plenty of time the following day and were promptly served. Breakfast is table service but once we received our order, no-one checked whether we needed anything else. We also had some housekeeping issues in the room. Very disappointing experience for such a beautiful hotel.

2026-08-13 via Nuitee
S
Suheel couple gb
10
Exceptional staff and hotel
Pros:

Great staff and beautiful building and gardens

Cons:

Rooms a little pricey

2026-08-11 via Nuitee
M
Michelle couple fr
10
2026-08-11 via Nuitee
H
Helen couple gb
10
Feeling pampered
Pros:

The setting, the nearby pub, the kitchen garden, comfortable room with slipper bath

Cons:

The shower handle stuck, too much explanation about food at dinner

2026-08-09 via Nuitee
P
Phillip couple gb
10
2026-08-08 via Nuitee
D
Dr couple gb
6
2026-08-08 via Nuitee
J
Jack couple gb
9
2026-08-06 via Nuitee
L
Lyn solo_traveller gb
10
It was relaxing, excellent food and service in wonderful setting.
Pros:

It was a beautiful building in a peaceful location

Cons:

Nothing

2026-08-05 via Nuitee
M
Mark couple gb
10
2026-08-04 via Nuitee