Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable beds
Convenient location
Cons:
Cleanliness issues
Misleading room quality

Categories

Cleanliness
5.58
Numerous reports of unclean conditions, mold, and hair in the bathroom.
Service
9.55
Positive remarks on the staff's quick responses and helpfulness.
Location
9.09
Good location mentioned in several reviews, albeit somewhat noisy.
Room Quality
6.54
Some issues reported including noise and discomfort in certain accommodations.
Amenities
8.57
Amenities like Netflix and self-check-in were appreciated, but there were some missing kitchen utilities.
Value for Money
7.53
Mixed feedback on value due to expectations not meeting reality in some cases.
Food and Beverage
8.58
No specific mentions in the reviews regarding food and beverage options.
Overall Experience
8.55
Overall experiences varied greatly, leaning towards positive despite significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:19

Property Description

Cozy Accommodation with Convenient Location
Enjoy a comfortable stay at Lum Hotel, conveniently located near Sugar Beach and popular Toronto attractions. Unwind in our well-equipped rooms with city views and free WiFi.

Charming Garden and Terrace
Relax in our peaceful garden or soak up the sun on our inviting terrace. Perfect spots to unwind after a day of exploring the city.

Modern Amenities and Services
Our rooms feature essential amenities like a fridge, oven, and coffee machine, ensuring a pleasant stay. Benefit from free parking, non-smoking rooms, and attentive service throughout your visit.

Ready to experience the best of Toronto? Book your stay at Lum Hotel now for an unforgettable trip.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 153 reviews
Cleanliness: 5.58
Service: 9.55
Location: 9.09
Room Quality: 6.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.55
A
Audrey • family_with_children • ca
1
2026-07-21 • via Nuitee
J
Jakub • extended_group • sk
10
Pros:

Perfect

2026-07-19 • via Nuitee
I
ISA • couple • ca
10
2026-07-19 • via Nuitee
A
Abinet Tulu • family_with_children • et
1
2026-07-19 • via Nuitee
I
ISA • couple • ca
10
2026-07-19 • via Nuitee
L
L • extended_group • gb
8
Lovely and would stay again
Pros:

Location and setup - staff -

Cons:

Bathroom could do with a refresh - mirrored vanity particularly - cooling system/ac was problematic though staff were quick to come and help

2026-07-18 • via Nuitee
T
Traveling • solo_traveller • ca
8
2026-07-13 • via Nuitee
A
Anne-Marie • family_with_children • ca
8
Bien au coeur de la ville!
Pros:

Bel espace pour une famille de un ou deux enfants avec un espace cuisine propre et bien fourni. L’emplacement est parfait et près de pleins de commerces et du réseau de transport.

Cons:

Les rideaux n’étaient pas opaques et nous étions réveillés très tôt. Pas de climatisation dans la chambre donc il faisait très chaud (au dernier étage).

2026-07-12 • via Nuitee
I
ISA • couple • ca
10
2026-07-10 • via Nuitee
A
Arun • couple • ca
10
2026-07-08 • via Nuitee
S
Stéphane • couple • ca
8
2026-07-07 • via Nuitee
I
Inara • extended_group • ca
4
2026-07-03 • via Nuitee
M
Marcel • family_with_children • de
5
Kellerwohnung kühl und feucht, leider schlechter Zustand
Pros:

Die Kommunikation mit den Vermietern war gut und schnell. Durch den Keller war es auch bei 35°C draussen angenehm kühl.

Cons:

Der Zustand der Wohnung ist insgesamt stark verbesserungswürdig, sehr gebraucht und abgewohnt. Die Luft ist durch die Kellerlage ohne Fenster sehr feucht. Die Sauberkeit ließ sehr zu Wünschen übrig. Wir haben es direkt reklamiert und es wurde nachgeputzt. Dadurch wurde es besser, inkl. sauberer Handtücher. Allerdings war der Boden weiterhin so schlecht gewischt, dass die Füße barfuß in Kürze dreckig waren.

2026-07-03 • via Nuitee
M
Martha Isabel • family_with_children • mx
7
Buen lugar.
Pros:

La ubicación y la tranquilidad.

Cons:

El apartamento 6 no cumple con las expectativas que me dejó el haber estado el año pasado en el apartamento 4. Son completamente diferentes. Sería muy bueno que en la plataforma se especifiquen las características particulares del espacio que se renta.

2026-06-24 • via Nuitee
M
Mauricio • solo_traveller • ca
4
Pros:

Location

Cons:

This place needs a deep cleaning, maintenance and upgrade. Pictures hide the determination it has.

2026-06-24 • via Nuitee
M
Mayank • solo_traveller • in
6
Pros:

Good centrally located property

Cons:

No AC

2026-06-15 • via Nuitee
T
Tony • family_with_children • ca
7
Pros:

It is in downtown but away from the noise

Cons:

If the rooms had air-conditioning it would be better. Also they should have informed us that it was a basement unit

2026-06-13 • via Nuitee
E
Elidie • solo_traveller • fr
7
Pros:

Accessibilité aux magasins et le parking.

Cons:

Le bruit du tramway qui vibre dans l appart. Les bruits des voisins du dessus mauvaise insonorisation. Le patio que je cherche encore. La seule chose qui pouvait ressembler c est 2 chaises et une table au niveau du parking.
Pas de volet ni de rideaux occultants donc vous êtes réveillés tôt.

2026-06-10 • via Nuitee
M
Mengsinnory • solo_traveller • ca
9
2026-06-04 • via Nuitee
M
Marcus • extended_group • de
8
2026-06-01 • via Nuitee