Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly service
Breakfast variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.55
Some reviews mentioned issues with cleanliness and maintenance.
Service
9.25
Multiple reviews highlighted attentive and friendly staff.
Location
9.25
Conveniently located near malls, parks, and restaurants.
Room Quality
8.65
Rooms mentioned as comfortable but needing some updates.
Amenities
8.85
Good facilities, but some amenities require improvement.
Value for Money
8.75
General value perception aligns with hotel standards for pricing.
Food and Beverage
8.75
Breakfast options were praised, but some beverages were criticized.
Overall Experience
9.15
Overall stay satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:23

Property Description

Panoramic Swimming Pool and Fitness Area
The Quito Dann Carlton features a stunning panoramic swimming pool, perfect for relaxing and enjoying the beautiful views. Guests can also maintain their fitness routine at the well-equipped fitness area, ensuring a balanced stay.

Elegant Rooms with 5-Star Decor
Experience luxury and comfort in the elegantly decorated rooms at Carlton. From fully carpeted floors to stylish tan hues, every detail exudes sophistication. The rooms are equipped with modern amenities including a seating area, work desk, and cable TV for a delightful stay.

Culinary Delights and Entertainment
Indulge in Ecuadorian cuisine at the on-site restaurant, Luxemburgo Café, offering a buffet breakfast with fresh fruits and local specialties. Unwind in the evening at the bar with a selection of cocktails and live music, creating memorable dining experiences.

Experience luxury, relaxation, and culinary delights at Quito Dann Carlton - your perfect choice for a remarkable stay.

Important information:

Check-in: 14:00 p.m. Check-out ends at 12:0 ft. Reservation’s payment will be made directly at the Hotel, in local currency with the representative market rate of the moment. Early Check in and Late Check out: Upon request (Additional charges may apply). The rate includes Breakfast for adults only, additional children's breakfasts should be paid directly at the Hotel, depending on the promotion purchased. The minimum age to check in is 18 years. All guests (Adults or children) must present their identification document and authorizations at Check in without exception. There is no accommodations charge for the stay of 1 child 10 years of age or younger, sharing the room with their parents or guardians, using existing beds (breakfast not included). Cots available. Upon request and reservation. The hotel within its facilities is smoke free, there are penalties in case of breach this rule. Adult or additional child: USD 35.00 per person per night, 22% VAT TAX is not included. Parking service available for guest. Pets are allowed, conditions may apply read more https://hotelesdann.com/dann-carlton-quito/politicas-de-estadia-para-mascotas/ TAXES AND CHARGES VAT Tax 12% Service 10% Hotel insurance: USD 1.22 per person per night. Local tax: USD 2.75 per day per room. Law of Retraction: according to local consumer protection laws, the Guest had the right and made use of the right to repent, the Hotel undertakes to respect said right and make the return of the funds received as if the purchase had never been made, without penalty, fine or penalty, even when the cancellation and exchange policy established by the Hotel is restrictive and does not allow cancelations. The 1st and 15th day o each month Sauna, Swimming pool and Jacuzzi will be closed for maintenance process, if those days are Sunday the maintenance will be done on the next Monday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Mar 27, 2026 until Tue, May 5, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for US$53 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 302 reviews
Cleanliness: 8.55
Service: 9.25
Location: 9.25
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.15
R
Rubio solo_traveller ec
10
2026-05-25 via Nuitee
P
Patricio couple ec
9
Hotel bien ubicado
Pros:

La ubicación del hotel es perfecta si vas al norte de la capital

Cons:

No me ofrecieron early check in

2026-05-22 via Nuitee
Y
yael extended_group il
9
Pros:

מלון מעולה חדרים מרווחים צוות אדיב

Cons:

שהינו מספר לילות בחלק מהחדרים יש רעש מהרחוב

2026-05-19 via Nuitee
G
German extended_group ec
10
2026-05-16 via Nuitee
J
Jenniffer Senaidher couple ec
10
OK
Pros:

-

Cons:

-

2026-05-11 via Nuitee
C
cristian couple ec
10
Pros:

The clean environment and service

2026-05-11 via Nuitee
M
Manuel solo_traveller cl
10
Bueno en general
Pros:

La atencion del personal

Cons:

Ei buffet ha bajado en calidad

2026-05-10 via Nuitee
D
Dominique solo_traveller ec
10
Pros:

El restaurante, servicio de todos los meseros

Cons:

Bacci no estuvo

2026-05-09 via Nuitee
G
Germansaa solo_traveller jp
7
Pros:

The facilities

Cons:

Overpriced

2026-05-08 via Nuitee
R
Reascos solo_traveller ec
10
2026-05-06 via Nuitee
J
Joan family_with_children ec
9
Fin de semana tranquilo en Quito
Pros:

El hotel se encuentra en una zona en la que caminando se puede acceder a restaurantes, minimarkets, centro comerciales, etc. Adicional a pesar del clima nos gusta contar con Aire Acondicionado en el caso de requerir mejor temperatura en la habitacion

Cons:

N/A

2026-05-06 via Nuitee
T
Tatiana extended_group ru
9
Отличный отель для проживания в городе.
Pros:

Прекрасный отель в безопасном районе. Понравился ресторан вечером ужинали в отеле очень вкусно, но порции большие. Рекомендуем для бронирования.

2026-05-06 via Nuitee
S
Sebastian couple co
10
2026-04-30 via Nuitee
J
Jose L couple pr
10
Muy cómoda la habitación y desayuno, atención y limpieza
Pros:

Todo muy excelente

Cons:

Todo excelente

2026-04-26 via Nuitee
T
Tomáš solo_traveller cz
8
2026-04-26 via Nuitee
K
KARLA family_with_children ec
6
2026-04-23 via Nuitee
G
Gustavo Malo A solo_traveller ec
10
2026-04-18 via Nuitee
H
hayley solo_traveller co
10
Pros:

Helpful staff, lovely room, delicious food.

Cons:

The swimming pool was not open.

2026-04-18 via Nuitee
D
Diego family_with_children us
10
Pros:

The Opera Restaurant had delightful meals with great presentation.

Cons:

The pool will be closed until the end of April which wasn’t advertised on booking .com and I specifically booked it for that reason.

The front desk staff asked me for my passport which was in my suitcase, she could’ve simply asked for an id, then suggested my mom give her identification also which prompted my mom to have to open the suitcases and while doing that she finally said she only needed her name. Then when I wanted to pay for the check in fee, she almost charged my debit card instead of the credit card on file. I asked her to next time just state what she needs.

2026-04-08 via Nuitee
C
Cecilia family_with_children co
10
2026-04-06 via Nuitee