ERK Hotel

Hotels
9.4 (593 reviews)
Kum Meydanı Sokak no 12 , Istanbul , TR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and modern
Professional staff
Great location
Comfortable rooms
Cons:
Limited breakfast variety
Small dining area

Categories

Cleanliness
9.4
Reviews highlighted the cleanliness of the hotel positively.
Service
9.9
Repeated praise for staff professionalism and helpfulness.
Location
9.4
Many reviews emphasized the convenient and central location.
Room Quality
9.4
Rooms described as modern, clean, and comfortable.
Amenities
8.9
Amenities were mostly praised, with minor comments on size.
Value for Money
9.4
Guests felt the quality justified the cost.
Food and Beverage
8.9
Breakfast was good, though there was a note on limited variety.
Overall Experience
9.9
Overall experience ranked highly due to the combination of positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:21

Property Description

Prime Location:
Situated near major attractions like Column of Constantine and Spice Bazaar.

Convenient Amenities:
Enjoy free WiFi, concierge service, and informative tour desk.

Multilingual Staff:
Our helpful team speaks Arabic, English, and Turkish to assist you with local tips.

Ready to experience Istanbul's beauty? Book your stay at ERK Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 593 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 8.9
Overall Experience: 9.9
A
Abdullah • family_with_children • de
10
Perfekt
Pros:

Alles super Mann kann mit der Straßenbahn,ubahn ,esbahn
Und natürlich zu Fuß überall hin laufen es ist alles da

Cons:

Das es kein Mittag oder Abendessen gibt

2026-09-19 • via Nuitee
S
Selahatdin • couple • fr
6
2026-09-18 • via Nuitee
M
Monir • couple • de
8
2026-09-18 • via Nuitee
B
Bandar • couple • sa
1
Pros:

لاشي

Cons:

الاستقبال غير متعاون أبدا ماحبيتهم مره وغير متفاهمين وسيإين في التعامل والموقع سيئ مافي أي شي يحببك في الفندق ولا في الموظفين خصوصا مديره الاستقال المناوبه متعجرفه وغير متعاونه اطلاقآ لدرجت أنا غيرنا الفندق. قبل نهايه المده كنا زعلانين ومستائين جدا جدا وكانت تجربه سيئه ولن تكرر

2026-09-17 • via Nuitee
E
Encarni-Bel • couple • ch
10
Superbe hôtel avec un personnel très gentil et serviable et tranquille mais proche de tout
Pros:

Tout était super le personnel très serviable et agréable au petit soin 🤩
La propreté super, hôtel calme mais proche de tout, hôtel neuf, petit déjeuner très copieux et généreux
Je recommande à 100%

Cons:

Rien

2026-09-17 • via Nuitee
S
Seyma • solo_traveller • de
10
Pros:

Alles. Die Mitarbeiter waren unfassbar hilfsbereit und haben mir sogar auf Anfrage netterweise sofort ein anderes Zimmer zugewiesen. Es wurde jeden Tag gereinigt, die Ausstattung war sehr neu und stilvoll. Die Betten sind bequem, die Gegend ist super ruhig, sodass man Abends problemlos einschlafen kann. Es ist super zentral, direkt an Sirkeci Marmaray und fußläufig 10 Minuten von Eminönü entfernt. Perfekte Lage. Ich würde es definitiv wieder und wieder buchen. Übrigens, vielen Dank an das Personal für die Aufmerksamkeit und Zuneigung bei meiner Abreise!

2026-09-14 • via Nuitee
A
ABDULRAHMAN • couple • sa
9
انصح فيه للي بيسكن في سيركجي
Pros:

النظافة
تعامل موظفي الفندق كلهم بلا استثناء ودودين ولطيفين وبشوشين وأخص الاخت فاطمة في الاستقبال والأخ الكردي اللي يشتغل تحت [نسيت اسمه ]
الهدوء الفندق هادي رغم موقعه في سيركجي وذا بالنسبة لي شي مهم في النوم
الفطور منوع والقهوة لذيذة والخدمة في وقت الفطور ممتازة

Cons:

المطل من الغرفة غير جيد يطل على من كلا الجهتين على خرابة والبحر بعيد عني لكن ما اثرت على الاقامة
ياليت فيه شماعة للملابس في الحمام و مروحة تهوية

2026-09-13 • via Nuitee
D
Daniel • couple • br
10
Maravilhoso!
Pros:

Staff todos muito atenciosos! Uma gentileza e atenção difíceis de descrever. Instalações novas, limpas, bem conservadas, ducha com agua quente e facil de controlar a temperatura. Cama muito boa!

2026-09-11 • via Nuitee
M
Mohamed • couple • fr
10
Très bon séjour, personnel sympathique et disponible, hôtel idéalement situé près du métro, du tramway et à 1 minute à p
Pros:

J’ai beaucoup apprécié mon séjour à l’ERK Hôtel à Istanbul. Le personnel était vraiment très sympathique, accueillant et toujours disponible en cas de besoin.

L’emplacement est également un vrai point fort : l’hôtel se trouve à proximité d’une station de métro et de tramway, ce qui permet de se déplacer facilement dans Istanbul. Il est aussi situé à seulement 1 minute à pied de la zone piétonne touristique, avec de nombreux commerces et restaurants à proximité.

Un hôtel agréable, bien situé et avec une équipe chaleureuse. Je recommande !

2026-09-11 • via Nuitee
T
Tomas • couple • ar
9
2026-09-11 • via Nuitee
D
Delphine • couple • fr
9
2026-09-11 • via Nuitee
H
hannahwdm • couple • at
7
2026-09-10 • via Nuitee
M
Mogammad • couple • za
7
Pleasant. But staff need to accommodate the guests needs.
Pros:

Breakfast was very good. Healthy, fresh, nutritious, clean, loved the variety. Coffee was great. Aircon in the room. Spacious bathroom and shower, would have loved a bigger size room.

Cons:

Room was much smaller than anticipated or what was advertised on booking.com. There was no refills for complimentary water ( during peak summer season! ) no refills for tea, coffee, milk in the rooms. Staff was friendly but language barrier and couldn’t understand English. So if we had a concern, they couldn’t assist.
No ironing board. No balcony/ view. The sliding door opened to a wall, so lack of fresh air wasnt flowing into the room.

2026-09-08 • via Nuitee
D
Darius • couple • ro
10
2026-09-07 • via Nuitee
A
Amira • couple • fr
10
Tout était parfait. Un grand merci !
Pros:

Localisation, propreté, personnel très gentil !

2026-09-06 • via Nuitee
V
Valeriia • couple • ua
9
2026-09-04 • via Nuitee
M
Meriem • couple • fr
9
Nice
Pros:

The hotel is very well located, and the rooms are clean, comfortable and well equipped. The staff are friendly, attentive and always willing to help.

Cons:

The only downside was the lady working at breakfast in the morning is not very welcoming or friendly and always seems upset.

2026-09-04 • via Nuitee
S
Sofiane • couple • fr
10
Pros:

La disponibilité des équipes, la proximité avec tous les sites historiques.
L’hôtel est très bien équipé, très propre, les équipements sont comme neufs.

2026-09-04 • via Nuitee
A
Andreea • solo_traveller • ro
10
2026-09-04 • via Nuitee
M
Mohammed • couple • sa
10
2026-09-03 • via Nuitee