West End Central Apartments

Hotels
7.6 (724 reviews)
220 Melbourne Street , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.48
Reports of cleanliness issues in rooms and bathroom.
Service
8.95
Staff were consistently described as friendly and helpful.
Location
8.99
Many reviews highlighted the excellent location.
Room Quality
6.94
Rooms are described as comfortable but somewhat dated.
Amenities
7.47
Amenities noted as satisfactory, but some areas could use improvement.
Value for Money
6.93
Some guests felt the value was low considering the cost.
Food and Beverage
7.58
Not specifically mentioned, standard quality for this hotel tier.
Overall Experience
7.45
General consensus was a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:22

Property Description

Luxurious Apartments with Kitchenettes

Convenient Amenities
Experience the convenience of free onsite parking and WiFi during your stay at West End Central Apartments. The air-conditioned apartments and suites are equipped with laundry facilities, a flat-screen TV, and a private balcony for a comfortable and enjoyable stay.

Prime Location
Located in the heart of Brisbane’s cultural hub, our apartments provide easy access to shops, restaurants, and public transport. Whether you're attending an event at the Brisbane Convention & Exhibition Centre or catching a game at Suncorp Stadium or The Gabba, our central location ensures you're never far from the action.

Book Your Stay Today
Don't miss the opportunity to stay at West End Central Apartments. Book now for a luxurious and convenient experience in Brisbane.

Important information:

- Please note the differing check in and check out times for weekdays and weekends:
- Office Hours Monday to Friday: 09:00-18:00
- Office Hours Saturday, Sunday and Public Holiday: 09:00-15:00
- Check in from 2PM
- Check out up to 10AM
- Please note that sofa beds are available upon request, extra charges apply.
- Car parking is provided for 1 car only.
- Guests arriving outside check-in hours are advised to contact the property before their stay to arrange check-in/key collection.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 35 per person per night when using an available cot.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.6
Based on 724 reviews
Cleanliness: 6.48
Service: 8.95
Location: 8.99
Room Quality: 6.94
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 7.58
Overall Experience: 7.45
J
Jimmy • solo_traveller • au
9
Pros:

Close to restaurants parking is great friendly staff

2026-05-28 • via Nuitee
A
Alicia • family_with_children • au
7
2026-05-26 • via Nuitee
V
Vaiula • solo_traveller • au
7
2026-05-23 • via Nuitee
D
Daryl • extended_group • au
8
2026-05-22 • via Nuitee
S
Sarah • couple • au
8
2026-05-21 • via Nuitee
M
Marina • family_with_children • au
8
I would definitely stay here again. Very handy for a city visit.
Pros:

West End apartments are really well situated for many city events but also close to restaurants in West End. Its an easy walk to Southbank . We were staying for an event being held in the city and it was very handy. The apartment had everything necessary for self catering and the is a Woolies and Coles nearby, but we ate out most of the time, because there was a lot to chose from. Great coffee shops as well for early morning meals. Its an older style apartment setup but plenty of space to relax.

2026-05-20 • via Nuitee
K
Kate • solo_traveller • au
1
Awful
Pros:

Absolutely nothing

Cons:

Room was dirty and gross
Not at the standard expected of a four star property
I was woken at 350 am with bright lights and excessive construction noise that continued until I checked out (a day early) at 8am. It was impossible to sleep!
The accomodation did not have reception out of hours however I contacted them and was promised I could get a refund. Apparently the person that told me that was “not authorised”, so I was not given the refund at all. This four star accomodation was more like a hostel, except it was over $400 per night for just myself. Indoors I saw dogs, the room was not clean. The pillows were the worst I have experienced, the outside noise was unbearable. The type of shower you don’t want to use. Apparently a sign was on the front door informing of the noise, however i didn’t see it and given they won’t refund I am unsure of the benefit of the sign?
Worst place I have ever stayed at, obviously so many more options in this part of Brisbane. I moved to the Novotel and it was superb, only $100 more.

2026-05-19 • via Nuitee
U
Ulus • solo_traveller • au
8
2026-05-18 • via Nuitee
J
John • solo_traveller • au
9
Pros:

great location

2026-05-18 • via Nuitee
R
Rodney • couple • au
5
Pros:

Staff were lovely and the location was great.

Cons:

Our room on the first floor was very dated, the shower in the bath had no rails to hold when stepping out of it.
Very noisy and the room next door had a dog that woke us at night.
A room above us had water pouring over their balcony from a pipe which stopped us using ours.

2026-05-15 • via Nuitee
J
John • extended_group • au
8
handy and comfy, good car acomodation
Pros:

handy and comfy to eateries and shops. handy to qpac and south bank. unit was spacious and comfortable. bedwas comfy.

Cons:

shower in bathtub was a bit hard to get in and out. there wasa bit of outside noise from 11pm to 2am

2026-05-11 • via Nuitee
R
Rochelle • couple • au
10
2026-05-10 • via Nuitee
S
Silvana • couple • au
8
2026-05-07 • via Nuitee
C
Cameron • solo_traveller • au
10
2026-05-07 • via Nuitee
M
Matthew • solo_traveller • au
9
Excellent
Pros:

Staff friendly, location great, room comfy and quiet

Cons:

Nothing stands out

2026-05-05 • via Nuitee
Z
zhang • solo_traveller • au
7
2026-05-04 • via Nuitee
T
Tony • couple • au
8
2026-05-04 • via Nuitee
P
Peripetsakis • family_with_children • au
7
2026-05-04 • via Nuitee
P
Peripetsakis • extended_group • au
7
2026-05-04 • via Nuitee
L
Libby • family_with_children • au
8
Comforatble and clean apartment in walking distance to Brisbane City and Southbank.
Pros:

The Location was ideal for an event close by we attended. It is very close to Southbank and QPAC and the city. Nice little community with cafes and restaurants just around the corner. The service was A1 with a personalised greeting at the front door and an allocated carpark. Room was clean and comfortable.

Cons:

Room was small but adequate. The hallways are a little tatty but that is only cosmetic.

2026-05-03 • via Nuitee