Atour Hotel Shanghai Lujiazui ShanghaiCenter

Hotels
9.3 (25 reviews)
No. 580, Pudong Avenue , Shanghai , CN

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Locatie
Personeel
Schoonmaak

Categories

Cleanliness
9.54
Vriendelijke personeel en heel schoon.
Service
9.21
Vriendelijk personeel.
Location
9.55
Goede locatie vlakbij metro.
Room Quality
9
Strakke moderne inrichting.
Amenities
9.33
Standard quality for this hotel tier.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.34
Standard quality for this hotel tier.
Overall Experience
9.31
Positive sentiments overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-24 09:47

Property Description

Central Location
Experience the best of Shanghai from our hotel, located just minutes away from iconic landmarks such as the Jin Mao Tower and Oriental Pearl Tower.

Modern Amenities
Relax in our well-equipped rooms featuring air conditioning, flat-screen TVs, and free toiletries to ensure a comfortable stay.

Convenient Services
Our multilingual staff is ready to assist you in English and Chinese, making your stay hassle-free.

Book now for a memorable stay at Atour Hotel Shanghai Center Lujiazui.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Location

Guest Reviews

9.3
Based on 25 reviews
Cleanliness: 9.54
Service: 9.21
Location: 9.55
Room Quality: 9
Amenities: 9.33
Value for Money: 9.09
Food and Beverage: 9.34
Overall Experience: 9.31
P
Peter Tzechiau • couple • us
10
吃饱喝饱睡饱,非常满意。
Pros:

早餐丰富 ,房间干净整洁,矿泉水供应充足,员工非常客气礼貌。

2026-09-16 • via Nuitee
C
Cheong Leong • family_with_children • sg
10
Good experience, is all what a family vacation needs to have for a hotel
Pros:

Convenient location, next to train station
Staff Friendly
Laundry provided
Thanks for early check in
Supper provided too
Good breakfast spread
Good to have the free water and bottle tea and coffee bags

Cons:

No need to change towel everyday.
To provide ear cotton buds

2026-09-16 • via Nuitee
M
mihaela • solo_traveller • ro
8
In Shanghai
Pros:

Personal amabil, mic-dejun bun, cu multe produse tradiționale, magazine si mijloace de transport foarte aproape. Aproape de locatie sunt si multe din obiectivele de vizitat.

Cons:

Din păcate, două sunt aspectele care au deranjat, și anume: nicăieri nu se specifică faptul ca sunt și camere fără geam in exterior. Noi am comandat două camere si acestea aveau ferestre care dădeau spre un hol. Al doilea aspect deranjant a fost faptul că hainele date la spălătorie au fost pătate; nu le-am putut returna pentru o eventuală remediere deoarece în dimineața zilei următoare plecam de la hotel.

2026-09-03 • via Nuitee
P
Peter Tzechiau • couple • us
10
早餐丰富,超出一般旅馆
Pros:

员工热心帮忙老人,非常感谢!

2026-09-01 • via Nuitee
G
Grace • solo_traveller • nz
9
Comfortable clean tidy
Pros:

I didn't choose this hotel, but I really enjoyed it. It was clean, well considered for comfort and convenience, a lot of thoughtful details.

The staff were lovely, I only met one who spoke English so we used google translate.

I enjoyed the huge range of delicious breakfast choices.

There was water coke and honey tea free in the minibar. Toothbrushes, combs etc provided.

I loved the firm beds and pillows. I slept deeply every night. The air conditioning was excellent.
We had a twin room which was a reasonable size. And family had a double which was small but nicely set out. No views from either of our rooms, windows were high up, but let in light.

Excellent central location not far from high-rises.

The hotel is modest, not flashy, but it's really aiming for a good service and does it beautifully. Very happy to recommend.

Cons:

I would prefer that the towels and handtowels weren't individually wrapped in plastic every day. That's a lot of plastic waste.

2026-08-31 • via Nuitee
M
Marina • solo_traveller • ru
9
2026-08-31 • via Nuitee
T
Tanja • family_with_children • si
9
Pros:

The location was good and the hotel was really nice. It was clean and the breakfast was plentiful.

Cons:

We had a bit of a reservation mix up so it was stressful a bit, but after the fist confusion and challenges with communication the staff was helpful and we sorted everything out.

2026-08-28 • via Nuitee
M
Madeleine • solo_traveller • de
8
2026-08-27 • via Nuitee
M
Mamdooh • extended_group • sa
8
Pros:

الموقع والسعر

Cons:

لا شي

2026-08-16 • via Nuitee
M
Mamdooh • extended_group • sa
5
لم اتوفق في اختيار هذا الفندق
Pros:

لا شي

Cons:

الموقع وقديم جداً

2026-08-16 • via Nuitee
D
Dileepkumar • extended_group • sa
5
Good, neat and clean.
Pros:

Rooms are very neat and clean, location was very good.

Cons:

Breakfast was not good as expected, staffs can only able to speak Chinese it’s a hassle

2026-08-10 • via Nuitee
J
Johan • solo_traveller • nl
9
2026-07-14 • via Nuitee
Y
YAYU • family_with_children • cn
8
Good price with location
Pros:

The staff is super nice and helpful.
Location is good. Transportation is convenient.

Cons:

The room is not very clean. As we can still find trash and big dust on the floor.

2026-06-26 • via Nuitee
H
Heather • solo_traveller • au
7
Great value, Japanese style hotel with friendly, helpful staff
Pros:

Good value, staff including housekeeping were super polite & friendly. Loved that it felt like Japanese hotel! Plenty of complimentary water, tea, coffee & breakfast with interesting variety.
Close to Metro. Great laundry facilities onsite to wash /dry clothes.

Cons:

Room was no smoking but smelled of cigarette smoke. Staff offered to 'freshen up' room or another room but we declined as the other room was next door & smelled the same.

2026-06-19 • via Nuitee
Y
YING • solo_traveller • cn
9
Pros:

Nice. Atour is always the first choice for
My business trip. Comfortable stay. Good breakfast. Nice staff.

2026-06-17 • via Nuitee
Y
YING • solo_traveller • cn
9
Pros:

Nice stay.

2026-06-17 • via Nuitee
M
Mark • solo_traveller • us
10
I will stay here again. I like my old home, the Eton upper levels, but I'm sold on Atour.
Pros:

I lived at the Eton across the street in 2013. I have stayed there a few time since, but not since 2020. I wanted to see the old neighborhood, and the only availability on short notice was Atour. It had good ratings, so I booked for the next day. It is a small place, kind of hidden, but the inside is very nice and modern, the bed, pillows, air-conditioning, and shower were fantastic. The other great part was breakfast in the morning. Small, but it was probably the best breakfast buffet I've had in a long time, and I did let the staff know. The fruit and food was very fresh, and the coffee was exceptional, as well. I have a Jura machine, like they use, so it was easy, and the beans they use are excellent. The staff is very nice, as well. So accommodating.

Cons:

Really nothing. I mean the rooms are not very big, but have everything you need, and the bed is really comfortable. The location for me near Pudong Avenue and the river is great for me. I came to see the place and old friends anyway, so I wasn't hanging around in the hotel.

2026-06-12 • via Nuitee
Y
Yaroslav • couple • kz
8
Цена/качетсво на уровне
Pros:

Завтрак не плохой, но без излишеств. Расположение удобное, до метро буквально 5 минут. В целом персонал приветлив.

Cons:

Основная проблема в том, что при заселении, сотрудники начали утверждать, что свободных номеров нет. Мы показали бронь, и что нам заранее подтвердили заезд в 08:00. Однако сотрудники предоставили другой номер и попросили подождать до полудня. Пару раз просили раздельные одеяла, но так их и не предоставили. Справедливости ради, все остальные вещи предоставляли оперативно и без проблем.

2026-06-04 • via Nuitee
V
Vladimir • solo_traveller • ru
8
2026-05-23 • via Nuitee
T
Tommy • couple • ca
8
2026-05-18 • via Nuitee