Hyatt House South Melbourne

Hotels
•
Hyatt House
9.1 (367 reviews)
30 Palmerston Crescent , Melbourne , au

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Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Nice design
Clean facilities
Cons:
Cleanliness issues
Location could be better
Noise issues reported

Categories

Cleanliness
8.35
Some inconsistency noted with cleanliness, including dirty tables and stained linens.
Service
9.85
Staff were frequently described as friendly and helpful, with some excellent service examples.
Location
8.35
Location described as not ideal for some activities, but decent access to tram stops.
Room Quality
9.35
Rooms were often described as spacious, comfortable, and well-designed.
Amenities
9.35
Most amenities were positively received, including a gym and breakfast options.
Value for Money
9.35
Overall good value for the amenities and service provided.
Food and Beverage
8.85
Breakfast was frequently highlighted as a positive aspect, with good options available.
Overall Experience
9.35
Overall experiences were mostly positive with some noted issues, but many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Luxurious Accommodations
Experience comfort and style in our air-conditioned rooms with flat-screen TVs.

Convenient Amenities
Enjoy the convenience of a desk in every room and a fridge for all your needs.

Ideal Location
Explore top attractions like the Shrine of Remembrance and Royal Botanic Gardens just minutes away.

Ready to experience luxury and convenience at Hyatt House South Melbourne? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 367 reviews
Cleanliness: 8.35
Service: 9.85
Location: 8.35
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
N
Nicole • couple • us
10
2026-05-29 • via Nuitee
E
Ellie • family_with_children • au
9
2026-05-25 • via Nuitee
A
Adelaide • extended_group • au
9
Luxe and calm feeling room
Pros:

Great staff, who upgraded our room on arrival! The room had a lovely luxury feel to it, with no city noise.

Cons:

The parking was a tiny difficult to enter! The only room key scanner we could identify to enter the garage looked like a pedestrian entrance, in the end my sister jumped out to walk over and tap it which opened the roller door - but I don’t know what I would have done if I was alone? It was early evening when we arrived though so I may have just missed any sort of window-height card scanner.

2026-05-24 • via Nuitee
A
ashleigh • family_with_children • au
8
Relaxing, great sleep, fun interiors that aren’t trying too hard.
Pros:

Clean and tidy, modern without being sterile, comfortable bed.

Cons:

Water pressure wasn’t great.

2026-05-24 • via Nuitee
M
Michelle • solo_traveller • au
10
Excellent and friendly staff.
2026-05-23 • via Nuitee
J
Jess • couple • au
10
2026-05-23 • via Nuitee
A
Ancy • solo_traveller • ae
8
2026-05-23 • via Nuitee
E
Elaine • family_with_children • au
9
beautiful room, great amenities, fantastic location and price. Highly recommend. will stay again
Pros:

we were there for ANZAC Day dawn service and football game, location was ideal and close to where other family were staying, walking distance to the event and easy tram ride to the city. Great local coffee and also Woolies at the next intersection. Water fill station on the floor was a great touch.

Cons:

concierge was obviously training someone, which is fine but was a little disengaged and therefore it seemed we were a bother. just mention you are training someone and thank the customer for their patience. Could have been a few more tea bags available.

2026-05-22 • via Nuitee
S
Shalymar • solo_traveller • au
10
One of the best hotel that i have stay in australia.
Pros:

Everything and all staff are lovely and polite.

Cons:

Restaurant timing.

2026-05-20 • via Nuitee
J
Josh • couple • au
10
Outstanding accommodation, perfect in all aspects
Pros:

Excellent staff, perfectly equipped room for a weekend stay. Great beds, location was fine for what we required. Room was modern, very clean, well thought out. Breakfast was outstanding. Parking was easy, with basement car park and plenty of on street parking in the area (unmetered on weekends)

Cons:

Nil - no complaints at all

2026-05-17 • via Nuitee
J
Jo • family_with_children • au
10
Fantastic city accommodation with super comfy beds.
Pros:

Location was great, not noisy at all or far to city centre. Parking was walkable distance. Beds were the comfiest we have ever had when staying in the city. Staff were so lovely and included breakfast was fantastic value and delicious!

Cons:

Could not work out how to change setting on in room heating/cooling to lower than 18° and room was uncomfortably hot. Everything else was perfect.

2026-05-17 • via Nuitee
O
Ori • solo_traveller • il
10
Pros:

חדר מרווח, ארצות בוקר מוגשת לשולחן מתוך אופציות.
מלון חדש, מודרני ונקי

Cons:

מקלחת קצת קטנה

2026-05-17 • via Nuitee
K
Karen • couple • au
10
The staff were super bubbly and friendly. Happy to tell us all about their delicious dilmah ice tea when I requested
Pros:

Staff were lovely

Cons:

Nothing

2026-05-15 • via Nuitee
L
Laura • couple • au
10
Excellent, friendly service, modern and clean facilities. Absolutely recommend!
Pros:

Staff were friendly and happy, facilities were very clean and tidy, the building and rooms were modern and well set out. Bonus points for being able to have pets! We didn’t bring any but love that we could in the future, and the ability to rent items while there is a great value addition.

Cons:

Nothing!

2026-05-15 • via Nuitee
S
Steph • couple • au
10
Great stay
Pros:

Great location - staff were all so lovely!

Cons:

Nothing no complaints

2026-05-15 • via Nuitee
V
Vanessa • couple • au
10
2026-05-14 • via Nuitee
P
peter • couple • au
9
2026-05-14 • via Nuitee
S
saleha • couple • au
10
2026-05-13 • via Nuitee
B
Bhusal • solo_traveller • au
8
2026-05-12 • via Nuitee
P
Pretesh • family_with_children • au
10
Ideal Hotel for both business and holiday stay. Location great.
Pros:

The breakfast range with a menu selection for warm meal in a relaxed seating with modern ambience meant could hold meetings right within the hotel. Even our hosts in Melbourne were surprised at the high level of service within the hotel. The in room appliances work out very well.

2026-05-12 • via Nuitee