Garden Route Hotel

Hotels
7.9 (188 reviews)
1 Pinnacle Drive , Mossel Bay , za

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues with towels
Inconsistent breakfast quality
Noise from events

Categories

Cleanliness
7.56
Some cleanliness issues mentioned, including odor from towels.
Service
8.53
Staff were friendly and helpful based on multiple reviews.
Location
8.57
Convenient location, especially for events and nearby attractions.
Room Quality
8.02
Generally modern and comfortable rooms, though some issues noted.
Amenities
7.55
Limited amenities mentioned; gym access noted as missing.
Value for Money
8.01
Overall good value considering the positives; however, some cons were noted.
Food and Beverage
7.06
Breakfast quality inconsistent; some guests reported issues.
Overall Experience
7.93
Meets expectations with various strengths and some weaknesses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Outdoor Swimming Pool & Garden
Enjoy a refreshing dip in the outdoor swimming pool surrounded by lush gardens at Garden Route Hotel.

Restaurant & Bar
Indulge in delicious meals at the on-site restaurant and unwind with a drink at the hotel's bar.

Comfortable Rooms with Modern Amenities
Relax in air-conditioned rooms equipped with a flat-screen TV, minibar, and private bathroom at Garden Route Hotel.

Book your stay at Garden Route Hotel now for a memorable experience in Mossel Bay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 188 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 8.02
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 7.06
Overall Experience: 7.93
B
Bernadette Iaccarino • solo_traveller • ae
10
Lovely Stay
Pros:

Beautifully renovated. Rooms lovely Size and comfy beds. Great view of ocean and pool

Cons:

Nothing - everything was excellent

2026-07-01 • via Nuitee
H
Hayley • solo_traveller • za
9
2026-06-27 • via Nuitee
N
Nolan • solo_traveller • za
5
2026-06-25 • via Nuitee
R
Riaan • solo_traveller • za
10
2026-06-18 • via Nuitee
O
Ohna Meiring • solo_traveller • za
8
2026-06-15 • via Nuitee
L
Lourens • solo_traveller • za
10
Pros:

Comfortable hotel
Staff friendly and helpful

2026-06-13 • via Nuitee
F
Fortuin • solo_traveller • za
10
2026-06-10 • via Nuitee
A
Annalize8 • solo_traveller • za
10
2026-06-10 • via Nuitee
C
Carla • couple • au
8
Pros:

It had good facilities and the breakfast was good.

Cons:

No lift so we had to carry bags upstairs.

2026-05-10 • via Nuitee
R
Rafael • solo_traveller • za
7
Pros:

Friendly staff

Cons:

Need elevator

2026-05-03 • via Nuitee
P
Patrick • solo_traveller • za
7
2026-04-30 • via Nuitee
I
Izette • family_with_children • za
8
2026-04-26 • via Nuitee
T
Terrence • solo_traveller • za
10
2026-04-19 • via Nuitee
G
Gerhard • solo_traveller • za
9
2026-04-18 • via Nuitee
H
Helen • family_with_children • gb
8
2026-04-16 • via Nuitee
A
Arvind • family_with_children • in
10
Great option for a stay slightly outside of Mossel Bay
Pros:

Located slightly off the main town of Mossel Bay, the hotel is part of a larger casino setup and set in a large campus. Our room was well appointed with good facilities. The breakfast was decent with the usual options. The hotel also offered two separate restaurants - one with a buffet service and one with a-la-carte options. We picked the a-la-carte option and the food was decent but the service took forever! Plenty of parking space around the hotel as well. There were some trees around the hotel building with thriving bird life.

Cons:

Nothing really in particular stood out as a negative. The overall price to value ratio was decent so we were pretty pleased with the overall stay experience.

2026-04-13 • via Nuitee
E
Eddy • extended_group • fr
8
Pros:

Le cadre et les chambres

Cons:

Le personnel un peu froid et usé sauf deux personnes au breakfast

2026-04-11 • via Nuitee
M
Miriam • solo_traveller • de
9
2026-04-10 • via Nuitee
S
Silja • family_with_children • de
6
2026-04-08 • via Nuitee
M
Matthieu • couple • fr
3
Déçus.
Pros:

Emplacement est ok, pas loin de la ville, toutefois on ne choisit pas cet hôtel pour sa localisation.
Le petit déjeuner est ok.

Cons:

La climatisation est un ventilateur, il n'y a donc ni air chaud ni air froid. Nous avons dû demander un radiateur d'appoint à la réception pour assécher l'humidité de notre chambre générée par la salle de bain.
Nous étions en rez de chaussée, de nombreux voisins de chambre ont fait du bruit jusque 3h du matin, impossible de dormir (et j'ai le sommeil facile). Si vous comptez sortir au casino, allez à cet hôtel, sinon passez votre chemin.

2026-04-07 • via Nuitee