Master Cosmopolitan Moinhos de Vento

Hotels
Master Hotels
8 (7662 reviews)
Rua Felix da Cunha, 712 , Porto Alegre , br

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Friendly staff
Cons:
Cleanliness issues
Poor service experience for some
High price

Categories

Cleanliness
6.89
A few reviews mention issues such as mold and leaking bathrooms.
Service
8.36
Service varied with some positive mentions and some negative experiences.
Location
9.4
Great location was highlighted positively in multiple reviews.
Room Quality
7.35
Complaints regarding worn beds and an inadequate bathroom layout.
Amenities
7.88
Basic amenities, with some comments on parking issues.
Value for Money
7.34
Mixed feelings about pricing relative to quality.
Food and Beverage
8.39
Breakfast service noted positively, but some concerns about staffing.
Overall Experience
8.36
Overall decent experiences despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 01:30

Property Description

Modern Comfort and Convenience
Experience contemporary elegance in the upscale Moinho dos Ventos area at Master Premium Cosmopolitan Hotel. Enjoy city views from air-conditioned rooms with LCD cable TV, minibar, and safe.

Prime Location
Situated just 1 km from Moinhos shopping centre and Padre Chagas Street, our hotel offers proximity to Moinhos Park, bars, restaurants, and Arena Stadium.

Convenient Amenities
Indulge in a rich buffet breakfast, utilize room service, and stay connected with free WiFi. With wooden floors and allergy-free rooms, your comfort is our priority.

Book now to elevate your Porto Alegre experience at Master Premium Cosmopolitan Hotel.

Important information:

Please note that the property allows one pet until 10 kg per unit and an extra charge per night applies. Please contact property for further information.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs BRL 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 20 per person per stay when using an available cot.
    Children from 6 years old to 17 years old stay for R$ 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 7662 reviews
Cleanliness: 6.89
Service: 8.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
A
ALEXANDRE solo_traveller br
8
2026-07-26 via Nuitee
S
Siane couple us
3
2026-07-25 via Nuitee
M
Marcia couple br
7
2026-07-25 via Nuitee
A
Anderson extended_group br
8
O hotel atende bem , pra quem está passando por Porto Alegre .
Pros:

Localização, café da manhã e valores .

Cons:

Tem uma moça do horário da manhã, na recepção que é muito simpática.
O pessoal do café da manhã são muito simpáticos, atenciosos e o café é ótimo .

2026-07-25 via Nuitee
J
jacqueline couple br
4
Prédio sujo e necessitado de reformas, café da manhã sem qualidade
Pros:

Quarto espaçoso e boa localização

Cons:

Da sujeira , do estado dos móveis e acabamentos

2026-07-24 via Nuitee
A
Adriano family_with_children br
7
Que bom que estão fazendo reforma !
Pros:

Café bom, bem variado, mas deveria ter jogo americano para não colocarmos talheres e pratos diretamente na mesa .

Cons:

Travesseiros ruins, parecendo ter bolotas de algodão dentro .
Cheiro de mofo no 15º andar.
Necessidade de um funcionário para ajudar com as malas na entrada e saída . Meu genro tinha feito uma cirurgia na cervical; eu tenho 76 anos; poderíamos ter tido mais ajuda…
Café se toma em xícaras .

2026-07-24 via Nuitee
W
WILSOM family_with_children br
7
2026-07-24 via Nuitee
T
Tanara couple br
10
Muito boa
Pros:

Acomodação conforme as fotos, cama confortável, chuveiro bom e bem limpa.

2026-07-24 via Nuitee
F
feres solo_traveller br
8
Cons:

Colchão muito desconfortável.

2026-07-24 via Nuitee
S
Sandra Isac solo_traveller br
9
Pros:

Ducha do banheiro.

Cons:

Café da manhã. Bem normal. Copo de isopor.

2026-07-24 via Nuitee
G
Giovani Mendes solo_traveller br
5
2026-07-24 via Nuitee
M
Mariana extended_group br
10
2026-07-23 via Nuitee
J
Jorge couple br
2
Não vale o custo benefício
Pros:

Localização

Cons:

Travesseiros ruins, atendimento ruim, café da manhã ruim

2026-07-23 via Nuitee
B
Bernardo couple br
2
Muito ruim e abaixo do esperado.
Pros:

Somente a localização tem facilidade. O hotel está terrível

Cons:

Nível de conforto muito baixo, atendimento atrapalhado no checkin e out, os quartos muito ruins, somente a roupa de cama razoável

2026-07-23 via Nuitee
M
Mariana couple br
10
2026-07-23 via Nuitee
G
Guedes couple br
9
2026-07-22 via Nuitee
S
Suellen solo_traveller br
7
2026-07-22 via Nuitee
J
José Luís solo_traveller br
5
Declínio na qualidade
Cons:

Fiz check-in por volta das 23h. O recepcionista foi educado mas estava visivelmente de má vontade.
A camareira começou a bater na porta do quarto às 8h da manhã, mesmo.com o aviso de "não perturbe" na porta. Enfim, já me hospedei várias vezes neste hotel e é perceptível a queda na qualidade dos serviços e instalações.

2026-07-22 via Nuitee
A
Alexandre couple br
5
Pros:

Roupas de cama limpas
Funcionários super educados e cordiais !

Cons:

Ar condicionado barulhento demais
Impossível dormir com ele ligado
Banheiro com o exaustor do teto ruim tbem , com o mesmo ruído do ar do quarto ! Café da manhã terrível , copo e talheres plásticos e a qualidade dos produtos muito ruim! Peguei uma salada de fruta q estava com gosto de fruta podre ! Infelizmente não conseguimos terminar de tomar o café ! Fiquei em 2023 nesse hotel e voltei pq gostei na primeira estadia ! decaiu muito ! Urgente precisando de uma revitalização !

2026-07-22 via Nuitee
D
Diego solo_traveller uy
8
Pros:

La ubicación.

Cons:

La cama, colchón y almohadas malas

2026-07-22 via Nuitee