Hotel Puerto Libre

Hotels
9 (440 reviews)
Calle 8 norte #399 Esquina Avenida Rafael E. Melgar , Cozumel , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Value for money
Cons:
Cleanliness issues
Limited amenities
Noise from surrounding areas

Categories

Cleanliness
8.39
Multiple reviews mentioned cleanliness issues, such as noise and old towels.
Service
9.86
Staff praised for attentiveness and helpfulness across several reviews.
Location
9.4
Consistently highlighted as fantastic and conveniently located.
Room Quality
8.35
Generally comfortable and spacious, but issues with partial sea views and privacy.
Amenities
8.88
Basic amenities available; however, some reviews noted missing items like tea/coffee.
Value for Money
9.34
High value for the price, especially compared to other hotels in the area.
Food and Beverage
8.39
Lack of on-site restaurant mentioned, impacting overall score for food options.
Overall Experience
9.36
Overall positive sentiment with noted improvements possible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:06

Property Description

Luxurious Accommodation
Hotel Puerto Libre in Cozumel offers a luxurious stay just 34 km from Faro Celarain. Guests can enjoy an outdoor swimming pool, free private parking, and a bar. The 3-star hotel also provides a concierge service, tour desk, and spacious family rooms.

Modern Amenities
Each air-conditioned room at Hotel Puerto Libre is equipped with a desk, safety deposit box, flat-screen TV, balcony, and a private bathroom with a shower. Additionally, guests are provided with premium bed linen and towels for ultimate comfort.

Convenient Location
Conveniently located only 1 km from Cozumel International Airport, the hotel offers a paid airport shuttle service for guests' ease of travel. Book your stay at Hotel Puerto Libre for a memorable and relaxing experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 440 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
H
Hugo • solo_traveller • br
10
2026-05-30 • via Nuitee
L
Lisa Renee • couple • us
10
I’ll be back!
Pros:

Everything! They even brought an item or two. I left in the safe to meet at the airport, definitely above and beyond expectations.

Cons:

Nothing

2026-05-26 • via Nuitee
D
Dan-Kenny • solo_traveller • fr
9
Très bon hotel pour un passage de 2-3 nuits
Pros:

Situation de l'hotel
Calme
Chambre donnant une vue sur la mer
Parking
Personnel réactif

Cons:

Déco de la chambre un peu triste
Pas de service de petit dejeuner direct dans l'hotel

2026-05-26 • via Nuitee
C
Clay • solo_traveller • us
5
2026-05-25 • via Nuitee
Z
Zacil • family_with_children • mx
10
Pros:

Lo limpio, la amabilidad del staf, la ubicación; excelente y 100% recomendado!

2026-05-20 • via Nuitee
J
JAMIE • couple • us
10
2026-05-20 • via Nuitee
D
Dave • couple • gb
10
Perfect for what we needed
Pros:

Beautiful view friendly staff walkable distance to ferry and shops. Spotless. Very accommodating.

Cons:

Nothing

2026-05-18 • via Nuitee
F
Frank • couple • us
9
Incredible views and clean and comfortable in a great location
Pros:

Very nice hotel, it felt like a luxury hotel

Cons:

Limited on in house food and drink option but everything is close to the hotel

2026-05-17 • via Nuitee
A
Alvaro • solo_traveller • mx
10
Muy buen hotel
Pros:

Las habitaciones están muy bien, tiene hermosa vista al mar, super limpio, no se ve viejo como otros hoteles y la alberca aunque está chica está muy cómoda y puedes ver el horizonte. Igual tienen su restaurante, te dan recomendaciones y son muy amables y amigables.

Cons:

Estuvimos muy cómodos, no hay quejas.

2026-05-16 • via Nuitee
C
Chris • solo_traveller • us
9
Pros:

Proximity to downtown and restaurants is great. Rooms are large and the views from the upper floors are wonderful.

2026-05-09 • via Nuitee
S
Shengxi • extended_group • mx
9
2026-05-08 • via Nuitee
E
Eduardo • extended_group • mx
9
2026-05-06 • via Nuitee
O
odyle64 • solo_traveller • fr
9
SUPERBE
Pros:

Tout était parfait

Cons:

L'état des serviettes pour la piscine, tachées et usagées.

2026-05-06 • via Nuitee
P
Pascal • couple • ch
8
Bestens gelegenes Hotel.
Pros:

Tolle Lage - schöner Pool mit herrlichem Ausblick!

Cons:

Eher bescheidenes Frühstück, Restaurant nur am Morgen geöffnet.

2026-05-05 • via Nuitee
R
Roy • solo_traveller • us
9
2026-05-04 • via Nuitee
C
Chani • couple • us
10
2026-05-03 • via Nuitee
K
Kristina • couple • ca
9
Pros:

Bien situé , chambre propre et bon service .
Stationnement intérieur gratuit pour mettre voiture/scooter

Cons:

Piscine gluante . Et serviette vieille elle n’était plus blanche.

2026-04-28 • via Nuitee
S
stefano • couple • it
9
Great stay at Cozumel
Pros:

The hotel was seaside not far from the center and ferry pier, beds were very comfortable and room big, good noise isolation. Staff nice and helpful, appreciated the water dispenser in the corridor.

2026-04-27 • via Nuitee
B
Barbara • couple • si
10
2026-04-27 • via Nuitee
B
Bonnie • couple • us
10
A wonderful place to stay in Cozumel if you’re not a scuba diver
Pros:

Very nicely maintained, very clean, wonderful staff

Cons:

No coffee makers in the room and no place open nearby to buy coffee before 8:00 am.

2026-04-27 • via Nuitee