Hotel Puerto Libre

Hotels
9 (484 reviews)
Calle 8 norte #399 Esquina Avenida Rafael E. Melgar , Cozumel , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Value for money
Cons:
Cleanliness issues
Limited amenities
Noise from surrounding areas

Categories

Cleanliness
8.39
Multiple reviews mentioned cleanliness issues, such as noise and old towels.
Service
9.86
Staff praised for attentiveness and helpfulness across several reviews.
Location
9.4
Consistently highlighted as fantastic and conveniently located.
Room Quality
8.35
Generally comfortable and spacious, but issues with partial sea views and privacy.
Amenities
8.88
Basic amenities available; however, some reviews noted missing items like tea/coffee.
Value for Money
9.34
High value for the price, especially compared to other hotels in the area.
Food and Beverage
8.39
Lack of on-site restaurant mentioned, impacting overall score for food options.
Overall Experience
9.36
Overall positive sentiment with noted improvements possible.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:06

Property Description

Luxurious Accommodation
Hotel Puerto Libre in Cozumel offers a luxurious stay just 34 km from Faro Celarain. Guests can enjoy an outdoor swimming pool, free private parking, and a bar. The 3-star hotel also provides a concierge service, tour desk, and spacious family rooms.

Modern Amenities
Each air-conditioned room at Hotel Puerto Libre is equipped with a desk, safety deposit box, flat-screen TV, balcony, and a private bathroom with a shower. Additionally, guests are provided with premium bed linen and towels for ultimate comfort.

Convenient Location
Conveniently located only 1 km from Cozumel International Airport, the hotel offers a paid airport shuttle service for guests' ease of travel. Book your stay at Hotel Puerto Libre for a memorable and relaxing experience.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 484 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
E
erick • couple • mx
9
muy bien ubicación e instalaciones excelentes
Pros:

hotel bastante nuevo, instalaciones buenas ubicación excelente , servicios buena calidad y atención adecuada

2026-07-20 • via Nuitee
O
Ofer • solo_traveller • il
9
שווה למי שרוצה שקט, נקי וצוות נעים
Pros:

מקום מאוד נקי, מזמין, חדש, צוות נעים שעזר והיה חברותי. בריכה קטנה עם נוף לים. אפילו נתנו מקום לחניה עם שער לקטנוע.

Cons:

הייתי נותן 10 אם לא היו כמה חוקים נוקשים, כמו העובדה שאסור לעשן בכלל בבניין (גם לא במרפסת ובמסעדה הפתוחה), או אי-גמישות מוחלטת בכל מיני נהלים קטנים. אבל מי שלא מעשן לא תהיה לו בעיה פה בכלל

2026-07-18 • via Nuitee
A
andrea king • solo_traveller • us
9
Pros:

Very clean and nice

Cons:

I was alone so I didnt like how much the hallways echoed every sound

2026-07-16 • via Nuitee
P
Pablo • solo_traveller • uy
10
Pros:

Todo

2026-07-14 • via Nuitee
P
Pablo • solo_traveller • uy
10
Pros:

Todo

2026-07-13 • via Nuitee
R
Rael • couple • il
9
2026-07-13 • via Nuitee
J
Juan Diego • solo_traveller • mx
8
2026-07-12 • via Nuitee
J
Juan Diego • couple • mx
8
2026-07-12 • via Nuitee
J
Juan Diego • couple • mx
8
2026-07-12 • via Nuitee
T
tamir • solo_traveller • il
8
2026-07-10 • via Nuitee
P
Pablo • solo_traveller • uy
10
Pros:

Todo en general

2026-07-09 • via Nuitee
O
Ohad • couple • us
8
Pros:

I liked the view, the room layout, the A/C. The hotel was quite conveniently located in the city.

Cons:

The water in the showers smelled of Chlorine. Also, the restaurant near the pool was closed.

2026-07-08 • via Nuitee
J
Juan Diego • solo_traveller • mx
10
2026-07-05 • via Nuitee
O
Ofer • solo_traveller • pe
10
נהנתי מאוד, מקום מרכזי אבל שקט
Pros:

הכל, החדר היה נעים ונח הנוף היה מקסים והמיקום מושלם

2026-06-28 • via Nuitee
H
Hellen • solo_traveller • cr
7
Pros:

Lo malo fue que nos cobro booking y tambien nos cobro el hotel

2026-06-27 • via Nuitee
A
Armin • solo_traveller • us
10
Pros:

The fact that there was a steakhouse restaurant right under the hotel made it special and a small pool facing the ocean. The breakfast place wasn't hotels and they took 2 hours to bring out omelet, nothing special. The location was good.

Cons:

I just told you.

2026-06-23 • via Nuitee
D
Daymar • couple • xa
10
The staff is super friendly and helpful. Dani, at the front desk, rocks!
Pros:

The facilites are super clean and comfortable. The location is fantastic if you are looking to explore the town. Near to restaurants and car rentals.

Cons:

NA

2026-06-18 • via Nuitee
G
Gary • solo_traveller • us
10
The entire team from front desk to housekeeping are very helpful and outstanding service
Pros:

Modern. Location. Excellent staff.

Cons:

Nothing

2026-06-17 • via Nuitee
P
Pascal • solo_traveller • fr
10
Sejour en couple
Pros:

L'emplacement au calme et à moins de 10mn du port a pied.
La gentillesse du personnel
Le confort de la chambre et la propreté.
La piscine.
Les restaurants à quelques pas.

Cons:

Rien

2026-06-15 • via Nuitee
L
Lesley • solo_traveller • it
8
2026-06-07 • via Nuitee