Reef Hotel Mombasa

Hotels
6 (140 reviews)
Mount Kenya Road , Mombasa , KE

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great beachfront location
Cons:
Outdated rooms
Service issues with orders

Categories

Cleanliness
4.75
Rooms require regular maintenance and painting.
Service
7.25
The staff were friendly and attentive, though some service issues were noted.
Location
7.75
Great beachfront location.
Room Quality
5.25
Rooms are outdated and not reflective of modern standards.
Amenities
5.75
Amenities need refurbishment.
Value for Money
6.25
Good value considering the location and service.
Food and Beverage
5.25
Food lacking in quality; too much fat/oils.
Overall Experience
5.75
Overall experience was decent, with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:41

Property Description

Luxurious Accommodation
Reef Hotel Mombasa, nestled in the Coast region, offers comfortable rooms with modern amenities like air conditioning and private bathrooms. Some rooms even feature a balcony for a stunning view.

Delicious Dining Options
Start your day with a buffet or à la carte breakfast at the on-site restaurant, which also serves delectable European and Asian cuisine.

Exciting Recreational Activities
Enjoy a game of tennis at the hotel's tennis court or unwind at the children's playground. Explore nearby attractions like Haller Park and Bombolulu Workshop for a memorable experience.

Book your stay at Reef Hotel Mombasa for a perfect blend of relaxation and adventure!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

6
Based on 140 reviews
Cleanliness: 4.75
Service: 7.25
Location: 7.75
Room Quality: 5.25
Amenities: 5.75
Value for Money: 6.25
Food and Beverage: 5.25
Overall Experience: 5.75
N
Njøten • couple • no
7
Et fantastisk hotell
Pros:

Personell og beliggenhet

Cons:

Ingen ting

2026-09-14 • via Nuitee
C
Cosmas • couple • ke
6
Its was fairly okay but the rooms need complete renovation, the
Pros:

Wifi, Pool and beach

Cons:

Meals, old rooms and maybe the food

2026-09-13 • via Nuitee
D
Dennis Gicheru • solo_traveller • ke
3
Fair
Pros:

The facility is old and need improvements,

Cons:

I didn’t like the aging equipments from old shower area, very old safe, old and worn out cabinets, generally the equipment in the room and the facility at large need improvement.

2026-06-19 • via Nuitee
C
Cyril • solo_traveller • fr
9
2026-06-08 • via Nuitee
D
Deepak • couple • in
5
average
Cons:

The rooms were too old an infrastructure. They must upgrade it. There was no option for early check in and no 24/7 support was given to us.

2026-04-27 • via Nuitee
E
Erwin • extended_group • ch
4
Essen und Klimanlage schlecht
Pros:

Pool Anlage gut mit Aussicht zum Meer

Cons:

Ständig fast kaltes Essen, Klimanlage zu Schwach,ständig am Schwitzen

2026-04-23 • via Nuitee
D
DORIS • family_with_children • ke
5
Not worth the money at all
Pros:

The facility was a beachfront yet close to malls and amenities. The staff were friendly.

Cons:

The food was basic and did not have variety. The facility is old and needs some modernisation. I was on an all inclusive plan, but it was totally not worth it as there was not much to enjoy really. Even the drinks did not have a variety

2026-03-27 • via Nuitee
K
Khalid • solo_traveller • ke
10
2026-03-24 • via Nuitee
K
Krzysztof • family_with_children • pl
7
2026-03-11 • via Nuitee
S
Selamawit • couple • et
9
2026-02-28 • via Nuitee
S
Selamawit • couple • et
8
2026-02-26 • via Nuitee
E
Elke • couple • de
5
2026-01-31 • via Nuitee
L
Leah • solo_traveller • at
2
War nur Schlecht alles ich will Geld Zurück
Pros:

Das Frühstück war Kalt und Wenig Angebot

Cons:

Die Zimmer waren Schmutzig Bettwäsche Polster alles eine Katastrophe für diesen Preis

2026-01-19 • via Nuitee
L
Leah • solo_traveller • at
3
Es war nur Schlecht aber ist so
Pros:

Das Frühstück war kalt und nicht Gut Für diesen Preis

Cons:

Die Zimmer Waren Schmutzig Betwäsche Polster alles war Schmutzig Tür War Kapput ich bin Kenianerin Für diesen Preis eine Kathtastrophe

2026-01-19 • via Nuitee
I
Isir • family_with_children • se
9
2026-01-19 • via Nuitee
M
Msengeti • couple • ke
4
2025-11-16 • via Nuitee
D
Daniel • couple • ug
10
2025-10-01 • via Nuitee
M
ms Edwina • family_with_children • ke
9
2025-09-20 • via Nuitee
A
Attila • couple • hu
6
2025-09-19 • via Nuitee
J
Jan • couple • pl
1
Nie polecam, odradzam wybór tego hotelu, polecam wybranie hotelów w Diani (np. Neptune Willage/ Baobab) nie polecam-
Pros:

Nic

Cons:

1. Zdjęcia pokoi nie odzwierciedlają ich stanu. Pokoje są z lat 70 ubiegłego stulecia, po wizycie managera- pokój zmieniono na odpowiedni.
Ad.1 Brak Ciepłej wody pod prysznicem
2. Obsługa hotelu jest zamotana i myli rachunki, podaje inne zamówienia.
3. Nie jest to standard hotelu dla Europejczyka.

2025-09-16 • via Nuitee