Baraka House Royal Victoria London by OYO

Hotels
7.1 (373 reviews)
18 Pollard Close , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Heating
Non-smoking throughout
Daily housekeeping
Shared kitchen
Fire extinguishers
Contactless check-in/check-out
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Easy access to transport
Cons:
Hygiene issues
Uncomfortable beds
Rude service

Categories

Cleanliness
4.68
Multiple reviews indicated significant issues with cleanliness, including dirty bathrooms and unclean sheets.
Service
7.15
Service was reported as rude in some cases, impacting overall service satisfaction.
Location
9.69
The location was frequently praised for its accessibility and proximity to transport.
Room Quality
5.64
Room quality varied, with some customers reporting poor bed quality and disturbing noises.
Amenities
6.67
Amenities were generally reported as lacking; additional facilities like cutlery were not provided.
Value for Money
7.63
Some guests felt the pricing was justified given the convenience of location.
Food and Beverage
7.68
Food and beverage options were not mentioned, thus defaulting to standard quality for this hotel tier.
Overall Experience
7.65
Mixed reviews led to an average experience overall, with highlights and significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:40

Property Description

Convenient Location
Explore London with ease being just a short distance from West Ham, Canary Wharf Underground Station, and Stratford City Westfield.

Comfortable Accommodation
Enjoy the convenience of a shared kitchen and full-day security during your stay at Baraka House Royal Victoria, ensuring a comfortable and worry-free experience.

Nearby Attractions
Visit popular landmarks such as the O2 Arena and Olympic Stadium, both just a few kilometers away from the property.

Ready for a relaxing stay in London? Book your accommodation at Baraka House Royal Victoria now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 373 reviews
Cleanliness: 4.68
Service: 7.15
Location: 9.69
Room Quality: 5.64
Amenities: 6.67
Value for Money: 7.63
Food and Beverage: 7.68
Overall Experience: 7.65
S
Sarah • solo_traveller • gb
10
Great service and would stay again!
Pros:

Staff were very responsive and helpful and accommodating! Bedroom was very clean and comfortable.

Cons:

The bathrooms were very dirty and work was being done first thing in the morning in them so they were not usable on the floor I was on.

2026-09-16 • via Nuitee
B
Burlington • solo_traveller • gb
8
2026-09-10 • via Nuitee
S
Sara • couple • it
6
Freddo
Pros:

Ottima qualità prezzo e pulito

Cons:

Entra molto freddo dalle finestre ed esce poca acqua dalla doccia

2026-09-02 • via Nuitee
K
Keons • solo_traveller • ro
1
Cons:

- the bathroom is shared and very dirty, with grime and calcar in the shower, weird stains on the toilet seat, hair from other guests. The shower door was also broken so the bathroom is very prone to getting flooded.
-the walls and wardrobe are in horrible condition, we were grossed out by everything and tried to avoid touching unnecessary surfaces.
-we received instructions 2 hours before check-in telling us they don't have an adapter and that we need to bring our own toiletries, which I personally consider short notice, luckily we came prepared.
-the area is sketchy at night if you are coming from Canning Town station.

2026-08-31 • via Nuitee
M
Martyna • couple • pl
10
2026-08-25 • via Nuitee
J
Jord22120 • solo_traveller • gb
7
2026-08-20 • via Nuitee
E
Eveline • solo_traveller • nl
3
2026-08-19 • via Nuitee
R
Roberto • couple • it
6
Accettabile per una notte
Pros:

Comodo per raggiungere la O2arena, motivo per cui l’abbiamo scelta. Distante una sola fermata di metro.

Cons:

Niente aria condizionata, solo un ventilatore.
Finestre prive di oscuranti quindi essendo una mansarda non solo era molto calda ma alle prime luci dell’alba non riesci più a dormire, alla fine basterebbe davvero poco almeno per risolvere questo problema.

Struttura non particolarmente pulita, in uno dei cassetti ho trovato un fazzoletto usato e delle cartacce.

Personale non presente in sede,tutto viene gestito on Line attraverso dei codici che ti vengono rilasciati poco prima del check in.

2026-08-19 • via Nuitee
A
Aurora Maria • solo_traveller • it
7
2026-08-17 • via Nuitee
W
Wilson • solo_traveller • gb
2
Do not stay here. Unless you plan to book all the other rooms. Solo travellers must take care.
Pros:

I like the location. My room was spacious and clean

Cons:

Everything else. The bathroom and toilets are both dirty, I had to buy my own cleaning products and clean before using the facilities. Anyone and everyone was allowed entry to the property without checks beforehand, how is this exceptable?. The kitchen space is supposed to be shared right, yet it was always being used. I paid for these facilities and could barely use them. Most air bnbs are are not shared accommodations that force you to lose your time waiting around for others to be done. Anything I left in the kitchen or downstairs was stolen. If I bought and left food it was eaten. Even the kitchen roll I bought, on day two was taken from the kitchen. On my last night I couldn't use the kitchen as another guest was using it. Practiculary all day it seems as their room was downstairs. I didn't use the kitchen or eat the whole day, so I thought I could get a take away. The delivery driver left it outside at the entrance for me to collect. I went to collect it, they had already taken in my delivery and eaten the food. A complete waste of money. I'll never be staying here again. Other guests are stealing regulary and whats to be done of it?

2026-08-10 • via Nuitee
E
Eloise • solo_traveller • fi
6
Pros:

Great location for what I needed, reasonably priced.

Cons:

"Interesting" neighbours right next door that with open windows (because of the heat) I heard at odd hours of the day. Did not meet any personnel at all and the place could have been kept a bit cleaner. Bed was comfortable, but creaked at every move I made.

2026-07-21 • via Nuitee
D
Derek • solo_traveller • gb
10
Pros:

I always have a good sleep and good location for wat I have to do when. I am in London the staff are amazing thay well look after me when I come here if need anything it's just a call away I've stayed here a good few times. Over the years will be back in December

Cons:

Great place and very handy to do my shopping and seeing places

2026-07-18 • via Nuitee
M
Matt • solo_traveller • gb
1
2026-07-16 • via Nuitee
R
Riccardo • solo_traveller • it
10
Pros:

Quiet place near eXcel exibition center

Cons:

Nothing

2026-07-15 • via Nuitee
B
Barbi • extended_group • gb
10
5* in every category.
Pros:

Some of the reviews I had read were really not good so I was a little worried but I can confirm 100% that any reviews less than 5* are very wrong. The accomodation was absolutely perfect in every way: location, easy to find, easy to get into, exceptionally clean, tidy, quiet and great communication from the host. We had very clean sheets and towels and not only the bedroom (which was roomy) but also the shower room and toilet were spotlessly clean. And it is a good safe area to walk from Custom House train station (only 5-10 mins walk). I would 100% recommend this, especially value for money. Extremely reasonable price. I would recommend this property without hesitation 🙏

2026-07-13 • via Nuitee
E
Emma • solo_traveller • gb
6
Mediocre but spot on location
Pros:

Location. Close to underground service and walkable to the excel

Cons:

The furniture in the room was broken. The shower was not clean.

2026-07-09 • via Nuitee
B
Bharath • solo_traveller • gb
6
2026-07-07 • via Nuitee
K
Kevin • solo_traveller • gb
8
Pros:

Clean, comfortable, affordable and accessible

Cons:

The bathroom was shared but that was clearly stated on the booking so not a surprise.

2026-07-01 • via Nuitee
E
Ellie • couple • gb
7
2026-06-29 • via Nuitee
F
Florin Leonard • family_with_children • gb
4
2026-06-29 • via Nuitee