Emerald Suites CDO

Hotels
7.9 (190 reviews)
Jose Agudo Street , Cagayan de Oro , ph

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great Service
Convenient Location
Cons:
Poor Room Quality
Unpleasant Food Options

Categories

Cleanliness
7.75
Daily cleaning noted, but lighting issues and missing bathroom features mentioned.
Service
8.75
Staff excellent and very helpful.
Location
8.75
Very accessible to malls.
Room Quality
7.45
Lighting in the room was dark and bed quality noted as poor.
Amenities
8.25
Eco-friendly features; however, missing bathroom amenities.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
6.75
Breakfast options served highly processed meat, which tasted terrible.
Overall Experience
7.25
Mixed feelings due to service and food quality but positives in location and eco-friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:24

Property Description

Convenient Location
Emerald Suites, nestled in the heart of Cagayan de Oro City, is a beacon of comfort and convenience for travelers. Just 900 meters from the bustling Limketkai Centre, guests can easily explore the city's vibrant offerings.

Modern Amenities
Each air-conditioned room at Emerald Suites is thoughtfully equipped with essential amenities, including cable TV, a wardrobe, and a private bathroom with hot/cold water shower facilities. The 24-hour front desk ensures that guests' needs are met promptly, offering services like car hire and airport shuttle.

Proximity to Shopping
For guests seeking retail therapy, Emerald Suites is a stone's throw away from major malls such as Ayala Centrio Mall, Gaisano City Mall, and Robinsons Mall CDO. With shopping destinations just minutes away, guests can indulge in a fulfilling retail experience during their stay.

Book your stay at Emerald Suites now for a memorable and hassle-free experience.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for ₱ 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 190 reviews
Cleanliness: 7.75
Service: 8.75
Location: 8.75
Room Quality: 7.45
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 7.25
L
Lea • solo_traveller • nz
9
Loved it. Would love to book a room again
Pros:

Respectful and understanding staff

Cons:

NA

2026-07-02 • via Nuitee
B
BULWARC • solo_traveller • ph
7
2026-06-25 • via Nuitee
M
Marie • solo_traveller • ph
9
A top notch hotel in CDO
Pros:

Very convenient location making it very accessible. Entire property is really clean and beds are comfortable. The service was excellent from check-in to check-out. But the best i really appreciated is that they offered to give the breakfast (which we missed on our first morning since we left at 6am for Divine Mercy) together with our breakfast on the 2nd morning and delivered straight to our room. thank you for that

Cons:

breakfast served around 8am. i suggest they make it around 6am since guests usually want to leave early to enjoy CDO sceneries and other activities

2026-06-18 • via Nuitee
M
May Ann • extended_group • ph
8
It was good, it's just that we wish there's a bidet. But everything was fine.
Pros:

The breakfast is good and the location.

Cons:

We hope next time there's a bidet.

2026-06-16 • via Nuitee
K
Katrina Lee • couple • ph
9
Pros:

Location and staff is very helpful

Cons:

Nothing

2026-06-06 • via Nuitee
M
Maria • couple • ph
3
Pros:

Nothing

Cons:

Everything

2026-06-02 • via Nuitee
S
STEAMY • solo_traveller • nz
5
Thank you staff, thanks but not again sorry.
Pros:

Loved the staff, no complaints.

Cons:

I don't like breakfast in my room. Bathroom marginal at best, presence of cockroaches and no elevator pretty much sets the tone of my stay here.

2026-05-23 • via Nuitee
P
pangandaman • couple • ph
10
2026-05-21 • via Nuitee
L
Leiann • solo_traveller • ph
10
2026-05-16 • via Nuitee
E
Elvie • extended_group • us
6
Pros:

location

Cons:

no elavator not conducive for elderly

2026-05-06 • via Nuitee
S
Shandyl • solo_traveller • ph
9
2026-05-02 • via Nuitee
M
Maximilian • solo_traveller • ca
8
2026-04-13 • via Nuitee
E
Erik • solo_traveller • ph
7
Pros:

Close to 2 malls

Cons:

Not much parking spaces

2026-04-12 • via Nuitee
M
mar • couple • ph
8
Pros:

Room are clean and staff friendly

Cons:

They don't have a parking space..

2026-04-05 • via Nuitee
L
Lea • couple • ph
8
Overall, it was good for a two-day stay.
Pros:

The location was perfect - at the center of everything we had to go to.

Cons:

It would have been nice to have a lift and more parking space.

2026-04-04 • via Nuitee
H
Herson Princess • couple • ph
10
2026-04-03 • via Nuitee
I
Iris • couple • ph
5
2026-03-30 • via Nuitee
B
Bless Marie • family_with_children • ph
9
2026-03-30 • via Nuitee
M
Maryjane • solo_traveller • ph
10
2026-03-26 • via Nuitee
P
Phoebe • extended_group • ph
9
Pros:

Overall rating is 99%.

Cons:

Hope to have more parkibg space for the customer. Ty

2026-03-19 • via Nuitee