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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Currency exchange
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Rooftop pool
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Walking tours
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Breakfast takeaway containers
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Bike tours
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Tour/class on local culture
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Mobile app for room service
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Live music/performance
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Themed dinner nights
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Pub crawls
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Cooking class
Review Highlights
Categories
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Property Description
Prime Location and Nearby Attractions
Casa Helena Hostel is ideally located near Marbella Beach and top attractions like Bolivar Park and Cartagena's Gold Museum.
Comfortable Rooms and Relaxing Amenities
Enjoy cozy rooms with garden views, free WiFi, and a refreshing outdoor pool.
Exceptional Service and Convenient Facilities
Benefit from concierge services, 24-hour front desk, and room service at Casa Helena Hostel.
Book now to experience a delightful stay in Cartagena de Indias at Casa Helena Hostel!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Me encantó muy limpio y cómodo, y la comida deliciosa
Todo estuvo súper bien.
Location
La habitación compartida para 8 personas en la noche fue tranquila, la cama cómoda y el aire acondicionado funcionando muy bien.
El desayuno se sirve a partir de las 8:00. Ese horario es muy tarde porque muchas actividades comienzan más temprano. No desayuné porque me tuve que ir. Estuve en una habitación compartida con baño afuera. Esos baños no tienen ninguna comodidad, nada para colgar la toalla o colocar la ropa. Es muy difícil vestirse así.
Localização boa, funcionários prestativos, lugar limpo, cama confortável, ar condicionado funcionando bem, ótimo custo benefício
Poderia melhorar a qualidade do chuveiro e do wifi
realmente todo lo que había en el lugar, me encantó la atención, el carisma y servicio de los chicos fue fenomenal y la actitud. la vibra de todas las personas en en lugar.
Todo fue de nuestro agrado
Ubicacion excelente.
Trato del personal.
Instalaciones lindas.
El lugar es limpio y la cama es muy cómoda. El desayuno es excelente.
No hay privacidad en el baño, incluso si te hospedas junto a tu pareja es incómodo. No dan suficientes toallas ni papel higiénico.
It's a nice and charming small Hostel with shared and private room Options ans rooftop pool. It was clean and orderly.
Price quality it is a good deal however you just need to know what you're getting yourself into. It's in the middle of the party street in Getsamani and between Thursday to Sunday don't expect to sleep before 1am more or less. The hot water in the shower didn't work .
Sehr schönes, kleines Hotel mit sehr guter Lage in Getsemani nahe dem Havana Club. Der kleine Poolbereich auf dem Rooftop ist auch nett gemacht. Das Bett war absolut hervorragend. Haben uns hier sehr wohl gefühlt. Preislich war's auch echt in Ordnung.
Das Badezimmer ist leider nach oben hin offen.
El alojamiento tiene muy buena ubicación, en pleno barrio Getsemani, muchos locales gastronómicos cerca y puntos turísticos.
Todo el hostal se ve muy nuevo, tiene una buena terraza con piscina.
Estuve 6 días y el baño no se limpió durante mi estadía. El aire acondicionado se enciende solo de 18:00 hs a 09:00 hs, si quieres descansar o hacer siesta debe ser sin aire.
Amabilidad del personal y que éramos pocos para ser un hostel
Nada
One of the best hostels I've stayed in during my South American travels.
Comfy bed
Good wifi
Good AC
Good shower
Good breakfast
Great team
Great location
Very central but no street noise
Lovely interior
Nada
Após minha chegada, no meu primeiro dia enquanto eu estava dormindo, pertences pessoais meus como minha carteira, dinheiro, fone de ouvidos entre outras coisas, foram furtadas de dentro de um armário com tranca, que o próprio estabelecimento oferece... Quando acordei e vi o que tinha acontecido me comuniquei diretamente com a acomodação e com o Booking.com ambos não deram nenhuma resposta concreta, além de não terem me reembolsado a estadia que já estava totalmente paga... tive que fazer uma nova reserva em outra plataforma, pois já não me sentia em paz e em segurança para continuar minha viagem lá!
Location, location location! Is close to all the major points of interest in the city. Stunning views to the San Felipe Castle plus staff have another level of kindness. They were very respectful and responsive to some extra requests I made. The bed was really comfy and the breakfast felt like home-made food!
la ubicación y el trato del personal, ademas estaba todo muy limpio y nuevo.
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