Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and welcoming staff
Clean and comfortable rooms
Excellent breakfast
Great location
Cons:
Issues with mattress configuration
Breakfast not meeting expectations for a couple of guests

Categories

Cleanliness
9.85
Multiple mentions of the hotel being clean and well-maintained.
Service
10
Staff is described as very friendly and welcoming across multiple reviews.
Location
9.65
Convenient location and easy access to nearby attractions.
Room Quality
9.65
Rooms are described as comfortable and tastefully decorated.
Amenities
9.15
Standard amenities provided, including a good breakfast.
Value for Money
9.65
Great value considering the quality of service and accommodations.
Food and Beverage
9.65
Several positive mentions of breakfast quality and variety.
Overall Experience
10
Overall satisfaction expressed with statements like 'everything was great.'
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:55

Property Description

Luxurious Accommodations
Enjoy a comfortable stay in our air-conditioned rooms with free WiFi and private bathrooms.

Scenic Terrace and Dining
Relax on our terrace and dine at the hotel's restaurant while taking in the city view.

Exceptional Service
Our multilingual staff at the 24-hour front desk are ready to assist you throughout your stay.

Book now to experience the elegance and convenience of Aurum Garden Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 482 reviews
Cleanliness: 9.85
Service: 10
Location: 9.65
Room Quality: 9.65
Amenities: 9.15
Value for Money: 9.65
Food and Beverage: 9.65
Overall Experience: 10
A
Ainur family_with_children mn
9
2026-06-17 via Nuitee
T
Talifa couple kz
10
2026-06-17 via Nuitee
B
Bakyt family_with_children kz
9
2026-06-16 via Nuitee
Молдашев couple kz
10
2026-06-16 via Nuitee
Y
Yuliya solo_traveller by
10
2026-06-15 via Nuitee
A
Alexey solo_traveller kz
10
2026-06-10 via Nuitee
G
Gyuzal family_with_children kz
10
2026-06-07 via Nuitee
Асхат solo_traveller kz
9
Pros:

Проживали неделю с 28.05.26 по 04.06.26.
Все отлично! Чисто, уютно и завтраки вкусные!

Cons:

Все отлично!

2026-06-04 via Nuitee
I
imanaliev solo_traveller kz
10
Pros:

Clean and has balcony

Cons:

No objections

2026-06-04 via Nuitee
K
Kamila extended_group kz
10
Pros:

Отзывчивый персонал вкусные завтраки

2026-06-01 via Nuitee
Адильбек couple kz
10
Pros:

Очень хорошая гостиница!
Чисто и аккуратно
Всё со вкусом
Кровать очень удобная
Санузел очень чистый
Душевая большая и удобная шампунь и гель для душа хорошего качества
Завтраки очень вкусные
Обязательно вернусь в эту гостиницу

2026-05-31 via Nuitee
A
Andrew solo_traveller kz
10
Pros:

Уютный отель, в номере чисто, комфортно.

2026-05-29 via Nuitee
J
Johannes dH solo_traveller be
9
Pros:

Location easy to find. Places of interest nearby. Nice design, good breakfast.

Cons:

Everything was good Breakfast room a little crowded but other guests kindly invited us to share their table.

2026-05-25 via Nuitee
Базарбаев couple kz
9
2026-05-22 via Nuitee
E
ELENA solo_traveller ru
10
2026-05-21 via Nuitee
Y
Yerbol solo_traveller kz
10
2026-05-21 via Nuitee
Y
Yevgeniy solo_traveller kz
9
Pros:

Мне очень нравится этот отель.

2026-05-12 via Nuitee
Абылайхан couple kz
10
2026-05-09 via Nuitee
Z
Zhazira solo_traveller kz
10
Pros:

Хорошая гостиница

2026-05-09 via Nuitee
M
Mehmet couple tr
10
2026-05-07 via Nuitee