Ibis Cancun Centro

Hotels
•
ibis
8 (1941 reviews)
Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3 , Cancún , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Small rooms
Inconsistent amenities

Categories

Cleanliness
7.64
Reviews mention unsatisfactory cleanliness in some cases, which affects the score.
Service
8.61
Staff is consistently described as friendly and helpful, especially in breakfast service.
Location
8.65
Conveniently located near shopping areas and the airport as mentioned in multiple reviews.
Room Quality
7.1
Rooms are described as small and uncomfortable by several guests.
Amenities
8.13
Basic amenities provided, mostly satisfactory but lacking in options for special dietary needs.
Value for Money
8.09
Generally seen as good value for a short stay despite some concerns over price increases.
Food and Beverage
7.64
Breakfast quality was mentioned negatively in reviews, affecting this score.
Overall Experience
8.11
Overall, guests are satisfied but highlight areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:06

Property Description

Modern Comforts and Convenience
Experience smart rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for your convenience. The air-conditioned rooms feature modern décor and a work desk for your comfort.

Delicious Dining Options
Indulge in traditional Mexican cuisine at the on-site restaurant and savor a breakfast that combines continental and regional flavors.

Prime Location
Located in Cancún’s commercial district, just a short drive from the airport and minutes away from the beautiful beaches. With Las Américas Shopping Centre nearby and car rental services at your disposal, your stay will be both convenient and enjoyable.

Book now to experience a perfect blend of comfort, convenience, and great location at Ibis Cancún Centro.

Important information:

The property accept pets with a surcharge of 300 MXN per night/petPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MXN 100 per stay.

Location

Guest Reviews

8
Based on 1941 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
G
giron • solo_traveller • us
10
2026-07-04 • via Nuitee
E
Enrique • solo_traveller • mx
8
Pros:

Limpieza

Cons:

Los minisplits refrescan, no enfrían.

2026-07-04 • via Nuitee
C
Catalina • solo_traveller • co
5
Pros:

Ubicación

Cons:

Que incómodidad de habitación.

2026-07-04 • via Nuitee
J
Jorge • solo_traveller • mx
10
Me Gusta Ibis Can Cún
Pros:

El servicio de la camarista muy amable

Cons:

El personal de recepción poco personal y muy pobre la atención

2026-07-03 • via Nuitee
A
Alexandra • solo_traveller • ec
9
Tranquilidad, privacidad, comodidad, amabilidad del personal
Pros:

La ubicación, las instalaciones y el personal

Cons:

Para mí estuvo bien todo

2026-07-03 • via Nuitee
N
Naivys • couple • mx
10
Pros:

La ubicación es excelente, queda cerca de muchos lugares

2026-07-01 • via Nuitee
S
Silvia • couple • it
8
2026-06-29 • via Nuitee
F
Fernando • solo_traveller • mx
8
2026-06-28 • via Nuitee
A
Ania Lizbeth • solo_traveller • mx
10
2026-06-25 • via Nuitee
K
Kyoko • extended_group • us
8
2026-06-24 • via Nuitee
D
Davis • solo_traveller • mx
10
Pros:

Muy limpio

2026-06-20 • via Nuitee
S
Susana • solo_traveller • pt
5
2026-06-19 • via Nuitee
O
OLMAN • solo_traveller • cr
10
2026-06-18 • via Nuitee
T
Taline • solo_traveller • gb
10
2026-06-16 • via Nuitee
B
Boris • solo_traveller • cl
10
2026-06-15 • via Nuitee
O
OLMAN • solo_traveller • cr
10
2026-06-14 • via Nuitee
A
Alfredo • extended_group • mx
10
Todo muy bien, de acuerdo a el objetivo del viaje
Pros:

Todo, excelente

Cons:

Que no hubiera botalla de agua de cortesia.

2026-06-14 • via Nuitee
V
Victor Angel • solo_traveller • ec
9
Pros:

Práctico

Cons:

Personal no tan caluroso como se esperaría de México

2026-06-14 • via Nuitee
P
Pernia • solo_traveller • mx
10
Pros:

Muy bonito

2026-06-11 • via Nuitee
G
GERARDO • solo_traveller • mx
7
Cons:

El trato del pero de recepción

2026-06-10 • via Nuitee