SCC Gateway Chinatown Hotel

Hotels
5.9 (272 reviews)
14 Jalan Petaling , Kuala Lumpur , my

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Friendly service
Good location
Cons:
Small rooms
Unpleasant smell

Categories

Cleanliness
6.05
Cleanliness was noted positively, but some complained about smell and issues.
Service
7.05
Staff were described as helpful and friendly, but some issues were noted.
Location
8.05
Location received consistently positive feedback, close to shopping and attractions.
Room Quality
4.55
Rooms were often described as small and not as expected.
Amenities
4.55
Amenities were often mentioned as lacking or problematic, such as non-working TVs.
Value for Money
6.05
Some guests felt they received a good deal, while others noted issues.
Food and Beverage
5.45
No specific feedback on food and beverage; assumed average.
Overall Experience
5.45
Overall experience was mixed, highlighting location but also some frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 18:40

Property Description

Conveniently set in the Bukit Bintang district of Kuala Lumpur, SCC Gateway Chinatown Hotel offers a prime location near major attractions like Berjaya Times Square and KL Sentral.

Modern and Comfortable Rooms: Enjoy air-conditioned rooms with free WiFi and private bathrooms, ensuring a comfortable stay.

Multilingual Staff: Our friendly staff fluent in English, Malay, and Chinese are available 24/7 at the reception to assist you with any needs.

Close to Key Landmarks: Explore Kuala Lumpur easily with attractions like Pavilion Kuala Lumpur and Kuala Lumpur Convention Center in close proximity.

Book your stay at SCC Gateway Chinatown Hotel now for a memorable experience in the heart of Kuala Lumpur.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

5.9
Based on 272 reviews
Cleanliness: 6.05
Service: 7.05
Location: 8.05
Room Quality: 4.55
Amenities: 4.55
Value for Money: 6.05
Food and Beverage: 5.45
Overall Experience: 5.45
H
Hafizie solo_traveller my
1
Short
Pros:

Terpaksa

Cons:

Emergensy

2026-06-03 via Nuitee
M
Michael extended_group sg
3
2026-06-02 via Nuitee
S
Shanice solo_traveller my
9
Value for money
Pros:

Great location - easy access to major sights and public transport. Staff were readily available to respond to requests/queries

Cons:

Slight smell of smoke when returning to the room. Charging was intermittent using the power socket near the bed. Elevator was out of order just prior to checkout, but staff were available to assist with heavy luggage if needed

2026-06-01 via Nuitee
T
Thye solo_traveller my
10
2026-06-01 via Nuitee
T
THI HIEN HAU solo_traveller vn
5
Pros:

Nhân viên khá nice

Cons:

Thang máy hỏng liên tiếp 3 ngày và chúng tôi phải leo tận 10 tầng lầu

2026-06-01 via Nuitee
V
Veeravasarapu solo_traveller sg
3
Average
Pros:

Staff received

Cons:

Lift no working .staircase very bad smell

2026-06-01 via Nuitee
K
k solo_traveller ps
1
Pros:

The staff is trying to help in any way they can

Cons:

The room is extremely small, barely enough for one person, and the elevator is out of order. If this hotel were free, I wouldn't have booked it. I got a room on the eighth floor, and it's tiny for two people. They need to expand the rooms or close the place down. It was really expensive. For the same price, or even a little more, I could get a whole apartment. The room is like a tomb; I don't see anything worth climbing the stairs for. The noise of children in the hallway early in the morning was deafening; they were playing and running around. People were walking and talking, and I could hear my neighbors in the adjacent rooms talking. It's not worth it. The only rating I'm giving is for the staff; the room has a zero rating. The problem is, I went there because of the rating, and I think there's some trick going on, or maybe the other rooms have good ratings. But anyway, the room is too small for one person, not two, not to mention the broken elevator and the musty smell

2026-05-31 via Nuitee
J
Jiera couple my
1
Pros:

please repaor yr lift

2026-05-31 via Nuitee
P
PRADEEP extended_group in
5
2026-05-30 via Nuitee
S
Sharif solo_traveller in
10
2026-05-30 via Nuitee
C
chungie solo_traveller my
10
2026-05-29 via Nuitee
C
chungie solo_traveller my
10
2026-05-29 via Nuitee
E
Elena couple ru
10
Pros:

Чисто, уютно, и самое главное -отличное расположение были чашки и электрический чайник. Кому важно, обратите внимание, что в номере нет холодильника, ну это понятно из-за маленьких размеров комнаты.

2026-05-27 via Nuitee
S
Subhan solo_traveller pk
10
2026-05-27 via Nuitee
A
Akane solo_traveller jp
7
観光に出歩きやすく、良かったと思います!
Pros:

・シャンプー兼ボディソープが付いていた。いい匂いだった!
・スタッフの男性が、チェックアウトの際にマレーシアの他の都市のことも教えてくれた。
・シーツをペンで少し汚してしまったが、大丈夫だよとそのままチェックアウトさせてくれた。
・KLセントラルという大きめの駅からひと駅で、移動がしやすかった

Cons:

・エアコンの位置が部屋の真ん中で、ベッドにいると直撃、ハンガーラックの洗濯物には逆に風が届かず、温度調整が大変だった。
・小さな虫が机などを歩いていたことがあった。(この宿の問題ではないかもしれません)

2026-05-24 via Nuitee
S
SANDEEPANI extended_group lk
8
2026-05-20 via Nuitee
R
Ravinder solo_traveller my
10
2026-05-19 via Nuitee
N
Nurin solo_traveller my
6
Pros:

Bilik

Cons:

Nothing

2026-05-18 via Nuitee
K
KOWSSAR BIBI solo_traveller mu
8
Pros:

I was upgraded for free upon check in and got a double bed room which was really nice.

Strategic location. Next to Petaling street and close to all locations I wanted to visit. 30mins walk to petronas twin towers, 20mins walk to bukit bintang and berjaya times square. The bus stop is right next to the hôtel also. Plenty of food options nearby open all night.

2026-05-14 via Nuitee
Đạt solo_traveller my
10
Pros:

Reasonable price, supportive staffs, located in city center next to China Town.

Cons:

Everything is good

2026-05-13 via Nuitee