Nucleo Mayor Apart

Hotels
8.3 (644 reviews)
Avenida Camino Los Trapenses 2140 , Santiago , cl

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Location
Modern rooms
Good breakfast
Cons:
Cleanliness
Service issues
Noise

Categories

Cleanliness
7.51
Several reviews indicate cleanliness issues, such as dust and lack of basic supplies.
Service
8.48
Mixed feedback on service quality; some found it lacking, while others appreciated staff friendliness.
Location
9.52
Many reviews highlight the perfect location, with easy access to nearby amenities.
Room Quality
8.97
Generally positive feedback on room quality, though some mentioned noise issues.
Amenities
8
Amenities were noted as modern, but some felt there were missing items like kitchen utensils.
Value for Money
7.96
Concerns about prices not matching the service and quality received.
Food and Beverage
7.51
Mixed reviews on food quality; breakfast was not as expected by some guests.
Overall Experience
8.48
Overall experience was favorable, but marred by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 12:56

Property Description

Rooftop Pool for Relaxation
Nucleo Mayor Apart in Santiago offers a tranquil escape with a rooftop pool, perfect for unwinding after a day of exploring the city.

Spacious Family Rooms
Ideal for families, this aparthotel provides comfortable and spacious family rooms, ensuring everyone has a relaxing stay.

Convenient Amenities and City Views
With free WiFi, private parking, and city views available in some rooms, Nucleo Mayor Apart combines convenience with a touch of luxury.

Book your stay at Nucleo Mayor Apart now for a memorable experience in Santiago!

Important information:

LOCAL TAX LAW Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars/creditr card (not debit) and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). * This additional fee (IVA) is not included in the hotel rates and must be paid separately. The pool is currently open with a limited capacity allowed and prior reservation is required. Remember that due to the capacity for sanitary measures, you must reserve a schedule for the use of the pool. **Please note** The Outdoor Pool will be closed on December 31st 2022 and January 1st 2023 due to assembly work for a New Year's eve celebration. The Outdoor pool will be available from January 2nd 2023.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, May 20, 2026 until Tue, Dec 15, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.3
Based on 644 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.52
Room Quality: 8.97
Amenities: 8
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
C
CLAUDIA • family_with_children • pe
1
2026-07-25 • via Nuitee
T
Teresita • couple • es
10
2026-07-24 • via Nuitee
L
Luiz • extended_group • br
4
Espaço físico e localização ótimos, atendimentoe serviço de quarto ruins
Pros:

Boa localização e acomodação.

Cons:

Serviço de café da manhã é ruim e não prestaram nenhum tipo de assistência as solicitações feitas, em uma hospedagem de 8 dias não trocaram as toalhas e nem as roupas de cama, além de ter solicitado um cobertor que estava faltando e não ter retorno.

2026-07-23 • via Nuitee
N
Norma • couple • cl
8
Pros:

Ubicación

Cons:

Temperatura habitaciones frías, falta alguna mantas extras o algo para las camas, no pudimos encender el aire acondicionado, televisor sin canales

2026-07-21 • via Nuitee
C
Cristian • family_with_children • cl
6
Pros:

Ubicación, servicios y atención del personal.

Cons:

Al momento de tomar la habitación el aire acondicionado estaba con problemas, me ofrecían aire acondicionado pero obligaba a tener la manga del equipo con la puerta abierta pese al frío, afortunadamente nos cambiaron de habitación y todo volvió a la normalidad.

2026-07-20 • via Nuitee
S
Sandra • family_with_children • pa
4
No lo recomiendo. Muy mal el aseo, el piso muy sucio, en general todo mal aseado. La calefacción de muchos apartamentos
Pros:

Great location

Cons:

Sucio, la calefacción dañada, el calefactor que pusieron era ruidoso … el aseo muy mal, esquinas y rincones llenos d e mugre, paredes e los baños chorreadas

2026-07-17 • via Nuitee
F
Federico • family_with_children • ar
10
Hemos ido varias veces, muy bueno
Pros:

los departamentos son muy comodos y tiene estacionamiento practico

Cons:

la recpcionista no fue atenta a algunos pedidos de facturacion y formas de pago que le hicimos, mal predispuesta

2026-07-17 • via Nuitee
A
Adolfo • solo_traveller • cl
9
Pros:

X

2026-07-16 • via Nuitee
E
Ernesto • couple • us
8
2026-07-13 • via Nuitee
J
Juliana • solo_traveller • br
3
Poderia ter sido muito melhor
Pros:

A estrutura é boa e o bairro é bom

Cons:

Não forneceram coberta, funcionários sem interesse nenhum em ajudar, gasta muito com uber pq fica longe de tudo e fora das rotas de Vans

2026-07-10 • via Nuitee
J
JORGE • solo_traveller • cl
8
Cons:

No dejan ningún extra cocina. Toallanova quik
Y desayuno malito

2026-07-09 • via Nuitee
M
Manuel • solo_traveller • cl
10
Pros:

La ubicación

2026-07-09 • via Nuitee
S
Sebastian • solo_traveller • cl
5
Pros:

El tamaño y la comodidad

Cons:

La calefacción no funcionó en ningún momento, además el hervidor de agua estaba roto

2026-07-09 • via Nuitee
A
Alejandra Raquel • solo_traveller • us
8
Pros:

Ubicación, instalaciones

2026-07-06 • via Nuitee
R
Raul • family_with_children • cl
5
Normal
Cons:

Cambio de toallas

2026-07-06 • via Nuitee
I
Ingrid • family_with_children • cl
9
tranquila y cómoda
Pros:

La entrega de alimentos en una canasta es variada y se adapta al consumo y gustos de cada persona

2026-07-06 • via Nuitee
D
dario • extended_group • cl
8
Bien
Pros:

La limpieza, amplitud y calidad de la infraestructura

Cons:

Baja calidad de los utensilios de comida, vasos desiguales, tasas desiguales, falta de paño para lavado, sin copas, servilletas o papel absorbente.

2026-07-05 • via Nuitee
E
Elizabeth • extended_group • cl
8
2026-07-05 • via Nuitee
M
María Francisca • solo_traveller • cl
9
2026-07-03 • via Nuitee
R
rafael esteban • family_with_children • cl
5
Pros:

LA comodidad

Cons:

Cuando llegue a pernostar, la habitación no era la que habia reservado, el aseo no fue realizado el primer día, pocos utencilios para la cocina y por ultimo, olicite la devolución por la salida anticipada del hotel el cual fue negada.

2026-07-02 • via Nuitee