Umhlanga Self Catering Guesthouse

Hotels
8.6 (167 reviews)
16 Herald Drive , Durban , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Clean facilities
Accommodating staff
Good location
Great pool area
Cons:
Poor management handling
Room quality discrepancies
Limited food services

Categories

Cleanliness
8.15
Mixed sentiments; some mentioned clean facilities while others experienced issues.
Service
9.65
Very accommodating staff as mentioned in positive reviews, though some reported poor management handling.
Location
9.15
Noted as a good location in several reviews.
Room Quality
7.65
Some rooms not as expected according to a guest's feedback.
Amenities
8.65
Pool area and common areas are appreciated, but some amenities like breakfast need improvement.
Value for Money
8.65
Some complaints about room expectations versus what was provided.
Food and Beverage
7.65
Limited food services and breakfast commented on negatively.
Overall Experience
9.25
Despite negatives, many guests express a desire to return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:11

Property Description

Convenient Location
Located within close proximity to Bronze Beach, Umhlanga Main Beach, and various attractions, Gateway Haven Workers Lodge offers a convenient and accessible stay for guests looking to explore Durban.

Comfortable Accommodation
Featuring non-smoking rooms with cozy bed linen and garden views, guests can enjoy a comfortable and relaxing stay at Gateway Haven Workers Lodge.

Modern Amenities
With free WiFi throughout the property, a garden to unwind in, and a terrace to soak up the sun, guests can enjoy modern amenities and facilities during their stay at this capsule hotel.

Book your stay at Gateway Haven Workers Lodge for a relaxing and convenient accommodation experience in Durban!

Important information:

- In case of any additional guests or pets, please notify the property prior to arrival.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 167 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 9.25
T
Tara • extended_group • ie
10
The staff made our stay exceptional, very welcoming, warm and kind hearted. Were always available to answer our question
Pros:

Optimal location, extremely friendly staff. Very clean and had all amenities that we needed

Cons:

Nothing at all

2026-06-19 • via Nuitee
N
Nawaf • couple • za
3
Cons:

no aircon and neither complete self catering

2026-06-19 • via Nuitee
Y
Yaveshan • solo_traveller • za
6
2026-06-12 • via Nuitee
T
Tshepiso • solo_traveller • za
10
I recommend this place to people , its worth your money
Pros:

Its a very nice place , staff is friendly , they always available when you need assistance , they respect privacy .

Cons:

Nothing all was well

2026-06-07 • via Nuitee
R
Rémi • solo_traveller • fr
8
2026-06-03 • via Nuitee
N
Nqobile • solo_traveller • za
6
2026-06-02 • via Nuitee
N
Nqobile • solo_traveller • za
6
2026-06-02 • via Nuitee
F
Fikile • couple • za
4
I wasnt happy at all and im not going back there again
Pros:

Absolutely nothing i was so disappointed

Cons:

Nothing,day1 we had to bath using cold water because the guser was not working we tried yo reports but the issues wasn’t resolved,same thing happened day2,even the stuff went friendly and and the rooms and bedding was smelling

2026-05-31 • via Nuitee
M
MARIE • solo_traveller • fr
9
Pros:

Bon rapport qualité/prix

2026-05-30 • via Nuitee
N
Nomsa • couple • za
10
2026-05-28 • via Nuitee
D
Dlamini • solo_traveller • za
10
2026-05-27 • via Nuitee
H
Henk • extended_group • za
1
Cons:

This place is not suppose to be on bookings.com, maybe after the so called renovations. I trusted bookings.com, but they have let us down by putting us in this place.

2026-05-27 • via Nuitee
O
Odwa • couple • za
10
2026-05-24 • via Nuitee
S
Stephan • solo_traveller • za
8
2026-05-23 • via Nuitee
K
KOKELA • solo_traveller • za
10
Pros:

Everything

Cons:

Check in is too late in the afternoon,it should be at least 14:00

2026-05-10 • via Nuitee
S
samukele • couple • za
4
Pros:

The location

Cons:

I was asked to pay for ironing my clothes , when I paid the lady offered to iron my dress and she burnt it , all I got was a lousy sorry I didn’t want to argue because me and my partner we celebrating my graduation. I was disappointed no lie! The owner is also over stepping sometimes!

2026-05-07 • via Nuitee
J
Jack • couple • za
6
Pros:

It is close to the village and gateway mall

Cons:

When i got there my room was not ready

2026-05-05 • via Nuitee
N
Ngcobo • extended_group • za
10
2026-05-04 • via Nuitee
S
Samkelo • extended_group • za
9
Pros:

The place was so clean, comfortable beds Thando was always there offering excellent service. The pool was clean and we really enjoyed ourselves. We could go in and out anytime the place is safe and secure.

Cons:

There's nothing I didn't like

2026-04-28 • via Nuitee
K
Komarason Chinnamunsami • couple • za
10
2026-04-28 • via Nuitee