Umhlanga Self Catering Guesthouse

Hotels
8.6 (170 reviews)
16 Herald Drive , Durban , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Clean facilities
Accommodating staff
Good location
Great pool area
Cons:
Poor management handling
Room quality discrepancies
Limited food services

Categories

Cleanliness
8.15
Mixed sentiments; some mentioned clean facilities while others experienced issues.
Service
9.65
Very accommodating staff as mentioned in positive reviews, though some reported poor management handling.
Location
9.15
Noted as a good location in several reviews.
Room Quality
7.65
Some rooms not as expected according to a guest's feedback.
Amenities
8.65
Pool area and common areas are appreciated, but some amenities like breakfast need improvement.
Value for Money
8.65
Some complaints about room expectations versus what was provided.
Food and Beverage
7.65
Limited food services and breakfast commented on negatively.
Overall Experience
9.25
Despite negatives, many guests express a desire to return and enjoyed their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:11

Property Description

Convenient Location
Located within close proximity to Bronze Beach, Umhlanga Main Beach, and various attractions, Gateway Haven Workers Lodge offers a convenient and accessible stay for guests looking to explore Durban.

Comfortable Accommodation
Featuring non-smoking rooms with cozy bed linen and garden views, guests can enjoy a comfortable and relaxing stay at Gateway Haven Workers Lodge.

Modern Amenities
With free WiFi throughout the property, a garden to unwind in, and a terrace to soak up the sun, guests can enjoy modern amenities and facilities during their stay at this capsule hotel.

Book your stay at Gateway Haven Workers Lodge for a relaxing and convenient accommodation experience in Durban!

Important information:

- In case of any additional guests or pets, please notify the property prior to arrival.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.6
Based on 170 reviews
Cleanliness: 8.15
Service: 9.65
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 9.25
T
Tanya • family_with_children • za
7
The overall service was good from staff and the facilities are decent and clean.
Pros:

We were offered a complimentary breakfast due to our original room not being available - breakfast was good.

Cons:

Unfortunately we were advised in the week of our booking that our original room booked was not available.

2026-07-20 • via Nuitee
S
Sino • extended_group • za
8
2026-07-20 • via Nuitee
N
Neesha • couple • za
7
Overall not too bad
Pros:

Neat and tidy with ample parking.

Cons:

The window tint was peeling off so we were not too comfortable in the kitchen or dining area. Felt like people from other properties can see you.

2026-07-18 • via Nuitee
T
Thobeka • solo_traveller • za
10
Pros:

The staff was very friendly and helpful...The rooms were very nice

Cons:

The tv in the family room seemed to not work properly

2026-07-04 • via Nuitee
L
Luyanda • solo_traveller • za
9
🫂we were having fun
Pros:

It’s was clean n pleasing everything was up to date

Cons:

It’s wasn’t what I expected from the picture on social media it’s a good place through

2026-06-28 • via Nuitee
T
Tara • extended_group • ie
10
The staff made our stay exceptional, very welcoming, warm and kind hearted. Were always available to answer our question
Pros:

Optimal location, extremely friendly staff. Very clean and had all amenities that we needed

Cons:

Nothing at all

2026-06-19 • via Nuitee
N
Nawaf • couple • za
3
Cons:

no aircon and neither complete self catering

2026-06-19 • via Nuitee
Y
Yaveshan • solo_traveller • za
6
2026-06-12 • via Nuitee
T
Tshepiso • solo_traveller • za
10
I recommend this place to people , its worth your money
Pros:

Its a very nice place , staff is friendly , they always available when you need assistance , they respect privacy .

Cons:

Nothing all was well

2026-06-07 • via Nuitee
R
Rémi • solo_traveller • fr
8
2026-06-03 • via Nuitee
N
Nqobile • solo_traveller • za
6
2026-06-02 • via Nuitee
N
Nqobile • solo_traveller • za
6
2026-06-02 • via Nuitee
F
Fikile • couple • za
4
I wasnt happy at all and im not going back there again
Pros:

Absolutely nothing i was so disappointed

Cons:

Nothing,day1 we had to bath using cold water because the guser was not working we tried yo reports but the issues wasn’t resolved,same thing happened day2,even the stuff went friendly and and the rooms and bedding was smelling

2026-05-31 • via Nuitee
M
MARIE • solo_traveller • fr
9
Pros:

Bon rapport qualité/prix

2026-05-30 • via Nuitee
N
Nomsa • couple • za
10
2026-05-28 • via Nuitee
D
Dlamini • solo_traveller • za
10
2026-05-27 • via Nuitee
H
Henk • extended_group • za
1
Cons:

This place is not suppose to be on bookings.com, maybe after the so called renovations. I trusted bookings.com, but they have let us down by putting us in this place.

2026-05-27 • via Nuitee
O
Odwa • couple • za
10
2026-05-24 • via Nuitee
S
Stephan • solo_traveller • za
8
2026-05-23 • via Nuitee
K
KOKELA • solo_traveller • za
10
Pros:

Everything

Cons:

Check in is too late in the afternoon,it should be at least 14:00

2026-05-10 • via Nuitee