Golden Horse Hotel

Hotels
8.5 (525 reviews)
45 New England Road , Pietermaritzburg , za

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Noise issues
Poor food quality

Categories

Cleanliness
8.29
Rooms were clean but there were complaints about noise and smells.
Service
9.06
Staff was friendly, helpful, and provided good service.
Location
8.8
Perfect location for easy access, but noise from parking was noted.
Room Quality
8.25
Rooms were spacious and well-decorated, but noise insulation was poor.
Amenities
8.78
Had all necessary amenities, but breakfast was often criticized.
Value for Money
8.74
Good value, particularly with the facilities provided.
Food and Beverage
7.29
Breakfast quality was poor, with multiple complaints.
Overall Experience
8.76
Overall a very good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:21

Property Description

Luxurious 4-Star Accommodation
Golden Horse Hotel in Hay Paddock offers a luxurious stay with an outdoor pool and a bar. Located near key attractions like Comrades Marathon House and KwaZulu-Natal Museum, this 4-star hotel is the perfect blend of comfort and convenience.

Modern Amenities
Each guest room is thoughtfully equipped with a kettle, air conditioning, and a flat-screen TV. Enjoy the convenience of room service and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Delicious Dining Options
Start your day right with a buffet or Full English/Irish breakfast at the hotel. For other dining preferences, explore nearby eateries or unwind at the hotel bar for a relaxing evening.

Ready to experience luxury and convenience at Golden Horse Hotel? Book your stay now and indulge in a memorable getaway.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 525 reviews
Cleanliness: 8.29
Service: 9.06
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.29
Overall Experience: 8.76
T
Takalani • solo_traveller • za
10
2026-06-27 • via Nuitee
N
Nicole • couple • za
10
2026-06-26 • via Nuitee
E
Esnel • couple • za
9
It was good, I will go there again and I will recommend hotel to my clients
Pros:

The hotel was beautiful, rooms clean and spacious and all you needed was there. Breakfast was great.

Cons:

We asked for a slightly later check out as we were going to say good bye to our friends who were also staying there and on their way back overseas, they said we just need to be out before 12h00. By 11H06 our key card did not work so we can access the room and get our luggage. The check in staff were efficient but not extremely friendly..

2026-06-22 • via Nuitee
H
Hemalini • couple • za
10
2026-06-21 • via Nuitee
Z
Zandile • family_with_children • za
6
The standard of the hotel has dropped from my previous experience
Pros:

Breakfast was good, enjoyed the omelette

Cons:

Cigarette smoke smell in my room tarnished the standard of the Tsogo Sun standard I expected

2026-06-19 • via Nuitee
K
Kathryn • couple • za
8
Pros:

Great hospitality for comrades runners!

Cons:

Difficult to access with road closures

2026-06-19 • via Nuitee
D
Dave • extended_group • za
9
Pros:

The breakfast was good. The location was excellent for a Comrades Marathon finisher. The hotel was clean. The bathroom shower was also nice and spacious.

2026-06-17 • via Nuitee
Z
Zwelihle • couple • za
10
Amazing stay, amazing staff
Pros:

Everything

Cons:

Nothing

2026-06-17 • via Nuitee
L
Luvo Xabiso • solo_traveller • za
5
2026-06-16 • via Nuitee
G
Govender • solo_traveller • za
7
2026-06-16 • via Nuitee
H
Henriette • solo_traveller • sa
10
Pros:

Everything

Cons:

Nothing to complain about

2026-06-16 • via Nuitee
C
Colin • couple • za
8
good, will stay here again
Pros:

Friendly, efficient, convenient and very helpful

2026-06-15 • via Nuitee
D
Dennis • solo_traveller • za
9
Pros:

Allocate a room that your guests requests or tell them if it cannot.

2026-06-14 • via Nuitee
J
Jonathan • family_with_children • za
9
We loved it thank you!
Pros:

Ideal location for comrades

Cons:

More premium restaurants

2026-06-14 • via Nuitee
I
Ian • couple • gb
9
Really enjoyed our one night stay , great room and dinner and breakfast both excellent
Pros:

Very clean , spacious room

2026-06-13 • via Nuitee
S
SELVAN • solo_traveller • za
8
Pros:

Conveniently situated in casino and shops nearby

2026-06-13 • via Nuitee
J
Johan • solo_traveller • za
7
Pros:

Stay was very comfortable

Cons:

The noisy bikers and outside people

2026-06-12 • via Nuitee
P
philile • solo_traveller • za
10
2026-06-12 • via Nuitee
K
Keshnie • solo_traveller • za
10
Pros:

I really love the rooms

2026-06-08 • via Nuitee
B
Benno M. • solo_traveller • de
8
2026-06-05 • via Nuitee