THE GENERAL KYOTO Bukkouji Shinmachi

Hotels
9.3 (1351 reviews)
Shimogyo-ku Funeboko cho 385 , Kyoto , jp

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Clean and spacious rooms
Cons:
Limited breakfast options
View from some rooms might be limited

Categories

Cleanliness
9.34
Hotel is very clean and comfortable.
Service
9.81
Staff were incredibly helpful, attentive, and genuinely kind.
Location
9.35
Good location close to restaurants, shops, and metro stations.
Room Quality
9.3
Rooms are spacious and beautifully designed.
Amenities
9.33
Offers free drinks in the lounge and has a well-equipped room.
Value for Money
8.79
Standard quality for this hotel tier.
Food and Beverage
8.84
Breakfast was tasty with fresh ingredients.
Overall Experience
9.61
Very pleasant stay with exceptional hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:50

Property Description

Luxurious Accommodation
THE GENERAL KYOTO Bukkouji Shinmachi offers air-conditioned rooms with modern amenities like flat-screen TVs and complimentary toiletries, ensuring a comfortable stay for guests.

Convenient Services
With a 24-hour front desk and concierge service, guests can enjoy personalized assistance throughout their stay, making their experience hassle-free and enjoyable.

Prime Location
Situated near popular attractions like Kyoto International Manga Museum and Gion Shijo Station, as well as being in close proximity to Kyoto Station, THE GENERAL KYOTO Bukkouji Shinmachi is the ideal choice for travelers looking to explore the vibrant city of Kyoto.

Book your stay at THE GENERAL KYOTO Bukkouji Shinmachi for a luxurious and convenient experience in the heart of Kyoto.

Important information:

Housekeeping service is offered every 3 days.
Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.
A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 1351 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 9.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.61
R
Robert • family_with_children • us
9
2026-07-26 • via Nuitee
S
S. • family_with_children • nl
6
niet voor herhaling vatbaar
Pros:

Rustig

Cons:

Het was een klein hotel, erg rustig. Bed te hard. Airco niet goed te regelen, personeel kon niet helpen. Geen waterflessen in de kamer. Wel complementary bar in de avond(beperkt). Er zat niemand in de bar. Wasmachine Y100 voor 2 uren, maar werd geblokkeerd door andere hotelgasten die hun was niet eruit haalden. Hotel deed hier niets aan.

2026-07-25 • via Nuitee
S
S. • family_with_children • nl
8
Prima
Pros:

Goede locatie, personeel spreekt Engels

Cons:

Geen

2026-07-25 • via Nuitee
A
Akiko • extended_group • jp
10
何気ない心遣いが嬉しいホテル
Pros:

小さなホテルできめ細かく対応していただきました。
2回目の利用へのお礼のメッセージが部屋に置いてあったり、祇園祭の交通規制で宅配便が回収で着なかった時に近くの営業所を調べてくださったり、何気ない心遣いが嬉しかったです。

Cons:

特にありません。チェックインした後は外で食事したりして意外とラウンジ利用しないので、暑いこの時期はチェックイン前に利用できるといいなと思いました。

2026-07-25 • via Nuitee
D
Daniele • couple • sg
9
2026-07-23 • via Nuitee
Y
YEHEZKEL • extended_group • il
9
2026-07-21 • via Nuitee
T
Timo • solo_traveller • ch
9
2026-07-21 • via Nuitee
J
Jess • family_with_children • fr
9
2026-07-19 • via Nuitee
S
SHIMOMURA • couple • jp
10
2026-07-15 • via Nuitee
M
michele • family_with_children • it
10
Pros:

Posizione

2026-07-14 • via Nuitee
Q
qattan • solo_traveller • hk
10
2026-07-14 • via Nuitee
Z
Zhengyu • solo_traveller • cn
8
2026-07-14 • via Nuitee
B
Borja • couple • es
10
El mejor hotel que he estado de Japón
Pros:

Todo. Personal amable, habitación grande y buena

Cons:

Quizá un poco la ubicación

2026-07-13 • via Nuitee
R
Rebecca • couple • us
10
2026-07-13 • via Nuitee
M
Montserrat • family_with_children • es
10
Molt bona elecció
Pros:

Neteja, amabilitat personal, habitació comfortable

Cons:

Només hi havia una rentadora, en alguna ocasió cal esperar

2026-07-11 • via Nuitee
L
Luka • family_with_children • si
10
Pros:

Zelo prijeten hotel, super dizajn

2026-07-11 • via Nuitee
J
Jan • family_with_children • dk
9
2026-07-10 • via Nuitee
K
Kinereth • family_with_children • fr
10
Parfait
Pros:

J’ai adoré cet hôtel ainsi que la ville de Kyoto :)
La chambre était très bien équipée, le personnel aux petits soins c’était une super expérience !

2026-07-09 • via Nuitee
K
Kuanchen • family_with_children • tw
9
Pros:

Location: you can reach the subway station and bus stops on foot.
Room: Spacious; the shower room and toilet are separate.
Snack bar: so sweeeet! Alcohol, coffee and juice are well-prepared. Even better than some 3-star hotel.
The interior design is modern and elegant.
Definitely would love to visit again.

2026-07-09 • via Nuitee
T
Trevor • family_with_children • au
10
Excellent
Pros:

Amazing hotel. Friendly staff. Central location. Very comfortable

Cons:

Nothing

2026-07-08 • via Nuitee