Kigali Star Home

Hotels
8.8 (40 reviews)
Kigali , Kigali , RW

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Facilities

Supervised childcare/activities
ATM/banking
Shopping on site
Ski storage
Television in common areas
Nightclub
Front desk (limited hours)
Ski-in/ski-out access
Express check-in
Billiards or pool table
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Misleading descriptions
Poor food quality
Limited amenities

Categories

Cleanliness
9
Concerns about misleading descriptions affecting cleanliness expectations.
Service
9.47
Service was noted as lacking in interest, but some positive experiences were mentioned.
Location
10
Very convenient location near major venues.
Room Quality
8.51
Misleading room descriptions; shared accommodation instead of private.
Amenities
7.46
Pool and restaurant were advertised but not available.
Value for Money
9.49
Mixed value perception due to high additional costs for basic needs.
Food and Beverage
6.45
Breakfast quality was poor and limited, with additional costs for extra food.
Overall Experience
10
Despite issues, some guests had a high overall experience due to location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 13:36

Property Description

Luxurious Accommodations
Experience comfort in our air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Relax on your private terrace or unwind in the stylish bathrooms featuring a bidet for added convenience.

Leisure and Recreation
Enjoy a variety of activities such as skiing and cycling, or pamper yourself with a Turkish bath and hot spring bath. Guests can also take advantage of ski equipment, bike, and car rentals to explore the surrounding area.

Convenient Services
Benefit from our 24-hour front desk, airport transfers, and free WiFi. Indulge in delicious dining options with buffet, à la carte, or continental breakfast available at our on-site restaurant. Let our dedicated staff cater to all your needs during your stay.

Book your stay at Kigali Villa Homes for a truly memorable experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 40 reviews
Cleanliness: 9
Service: 9.47
Location: 10
Room Quality: 8.51
Amenities: 7.46
Value for Money: 9.49
Food and Beverage: 6.45
Overall Experience: 10
Y
Yves • solo_traveller • ca
2
Horrible. Reparti sans y séjourner. D'autres clients ont fait la même chose.lie
Pros:

Rien

Cons:

Piscine et restaurant annoncés alors qu'il n'y en a pas !$&@
Réceptionniste peu intéressée par les clients sauf pour collecter l'argent

2025-12-05 • via Nuitee
M
Moses Kaggwa • solo_traveller • nl
1
2025-12-05 • via Nuitee
B
Bernd • solo_traveller • ch
3
Achtung: hier ist bei mir nicht allles legal abgelaufen
Pros:

Nichts

Cons:

Service, Frühstück, Lage

2025-12-04 • via Nuitee
A
Ali • solo_traveller • ug
6
2025-11-23 • via Nuitee
E
Emmanuel • solo_traveller • gh
1
2025-11-23 • via Nuitee
B
Bernd • solo_traveller • ch
10
The location was agood very near of airport ,bk Arena ,Amahoro stadium and convention center
Pros:

Good location

Cons:

Nothing

2025-11-20 • via Nuitee
D
Dwight • solo_traveller • us
7
2025-11-11 • via Nuitee
N
Nicolas • solo_traveller • mx
1
2025-11-06 • via Nuitee
A
Awad • couple • eg
5
2025-11-04 • via Nuitee
R
Raphael • couple • cm
10
High experience
Pros:

Good services

Cons:

Quiet

2025-10-30 • via Nuitee
B
Beatrice • solo_traveller • ke
10
Helpful for staff and friendly
Pros:

Good experience

Cons:

Quiet place

2025-10-08 • via Nuitee
O
Olarewaju • solo_traveller • ng
4
The description of the place is misleading
Cons:

I booked this place for a client and the description said one bedroom apartment, but instead it was a shared accommodation. The bathroom was outside the room. I think that there should be explanations for this on the description. Because the description was very misleading. Breakfast was just 2 slices of bread and egg and my client had to pay 3,000 to get extra food. There was also no water to drink at all.

2025-09-28 • via Nuitee
A
AV • couple • in
10
I booked one night but because of beautiful place I was extended 3nights
Pros:

Friendly staff

Cons:

Good

2025-08-09 • via Nuitee
Y
Yang • extended_group • gb
9
Pros:

Very nice place

2025-08-02 • via Nuitee
J
John • solo traveller • gb
5
Passable
Pros:

Attendants were mostly friendly and genuine.

Cons:

I booked a 2 bedroom apartment but received a small room with little space for even a desk.

The room was not so clean.
The gate of the compound is locked with a padlock from inside, meaning that you can not leave until the padlock key holder comes to unlock the gate.

2025-05-15 • via Nuitee
P
Paul • young couple • ke
9
Quiet place
Pros:

Good

Cons:

Nothing

2025-05-11 • via Nuitee
R
Rwicha • young couple • cd
10
Good services
Pros:

Good

Cons:

None

2025-05-03 • via Nuitee
A
Abdullah • family with young children • om
10
I would recommend this hotel to my own family and therefore anyone
Pros:

If you are to the employees they give you extra special attention, which is amazing.

Cons:

Nothing

2025-04-17 • via Nuitee
O
Obadia • young couple • rw
5
Better Sun Home improves each.
Pros:

Nice and quiet place.
Available facilities are good.
WiFi Avaliable.
Security is enough.

Cons:

Customer care
Information
Some facilities are too old(mattresses)and room equipment is not enough.
Google location is outdated.
Cleanliness(kitchen tools)
Breakfast quality

2025-04-07 • via Nuitee
I
Iradukunda • young couple • rw
10
Very good
Pros:

Good

Cons:

Everything is well

2025-03-30 • via Nuitee