Hotel Hacienda Puno Centro Histórico

Hotels
8.6 (2155 reviews)
Jr. Deustua, 297 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room noise
Dark room

Categories

Cleanliness
8.59
Rooms were generally clean and well-maintained.
Service
9.06
The staff were noted for their kindness and helpfulness throughout the stay.
Location
9.1
The hotel is conveniently located near key attractions.
Room Quality
7.85
Some rooms were reported to be dark and noisy.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.44
The value was considered acceptable given the location and services.
Food and Beverage
8.59
Breakfast was considered good with decent options.
Overall Experience
8.56
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:38

Property Description

Panoramic Views of Titicaca Lake

Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.

Luxurious Room Amenities

Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.

Convenient Location and Services

Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.

Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2155 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 7.85
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.56
R
RAUL MARCELO • solo_traveller • ar
10
Pros:

La ubicación.

Cons:

Contrate una excursión a través del hotel y casi me quedo sin conocer las islas de Uros. Fue un tema de la agencia de viajes, pero al ser hotel intermediario, el reclamo se los hice y pudieron solucionarlo.

2026-07-25 • via Nuitee
Y
Yaron ALPERT • solo_traveller • il
8
Pros:

Ok

2026-07-25 • via Nuitee
J
Jacoba • couple • nl
9
Pros:

Bij een vroeg vertrek krijg je ontbijt mee! Super luxe.

2026-07-24 • via Nuitee
A
antonia maria • couple • es
10
Excelente
Pros:

Ubicación y atención del personal

2026-07-22 • via Nuitee
E
Evelyn • solo_traveller • es
6
Buena ubicación en Puno
Pros:

Ubicación y comodidad.
Baño

Cons:

Tiempo de espera para servicios de restauración elevados

2026-07-22 • via Nuitee
R
Ruth • couple • us
6
2026-07-22 • via Nuitee
B
Brenda • couple • nl
7
Prima hotel maar erg veel rumoer als je wilt slapen!!
Pros:

Het personeel was zeer vriendelijk de kamers het ontbijt, eigenlijk alles was prima.

Cons:

Het ligt middenin het centrum wat eigenlijk een voordeel is maar tegelijkertijd is dat ook het nadeel. Er is erg veel rumoer om het hotel heen van met name verkeer.

2026-07-22 • via Nuitee
E
Egle • family_with_children • lt
10
Pros:

Puiki vieta - pačiam centre, kambaryje yra šildytuvas, tačiau nebuvo šalta, skanūs ir gausūs pusryčiai. Ryte anksti išvykūs buvo paruoštas pusryčių lauknešėlis išsinešimui

2026-07-21 • via Nuitee
S
Sandra • solo_traveller • co
9
Pros:

La organización, la calefacción de las habitaciones, los baños amplios.

Cons:

Todo estuvo muy bien.

2026-07-21 • via Nuitee
A
Aurelio • family_with_children • es
8
Buen hotel. Bonito y cómodo.
Pros:

Ubicación perfecta para explorar el centro histórico.
Después de la experiencia del alojamiento en el lago, esto es el paraíso. Un hotel limpio, con camas cómodas, agua caliente y baño con agua. Personal amable y atento. Estuvimos encantados.

2026-07-21 • via Nuitee
L
Liza Sabillon • solo_traveller • hn
9
Pros:

La ubicación

Cons:

Por estar en el Centro se escucha ruido de los carros ,pero por lo demás estuvo bien.

2026-07-20 • via Nuitee
E
emi1.1 • solo_traveller • es
9
Muy buena opción
Pros:

Una ubicación inmejorable, habitaciones cálidas y muy buen desayuno.

Cons:

Todo bien

2026-07-20 • via Nuitee
V
VIVIANNE • family_with_children • cl
10
Nos gustó mucho :)
Pros:

Nos gustó mucho el desayuno, la ubicación central, la habitación era amplia, buen baño, espacioso, buena agua caliente, no se escuchaban ruidos de otras habitaciones ni del pasillo, amabilidad del personal y pasar un rato de comodidad.

2026-07-20 • via Nuitee
C
carmen • couple • es
9
Súper céntrico
Pros:

Ubicación, desayuno..,todo

2026-07-19 • via Nuitee
M
Maritza • extended_group • cl
10
Pros:

Ubicación excepcional. Ricos Desayunos . personal excepcional

2026-07-19 • via Nuitee
D
Damien • solo_traveller • ie
7
Nice hotel - great location
Pros:

Great location, 1min walk to main square. Very comfortable bed and good windows for sound proofing. Storage of luggage during the day - thank you. Good breakfast.

Cons:

Breakfast finishes at 9am. Checkout at 10am. Shower not great.

2026-07-18 • via Nuitee
V
Vincenzo • couple • it
7
2026-07-18 • via Nuitee
C
Christophe • couple • fr
8
Une belle alternative si vous ne souhaitez pas dormir sur le lac.
Pros:

Emplacement à proximité de la Plaza des Armas, des restaurants et de l’embarcadère pour les excursions sur le lac Titicaca.

Cons:

Rien

2026-07-18 • via Nuitee
A
antonia maria • couple • es
9
Cons:

Comida del restaurante

2026-07-18 • via Nuitee
M
mauro • couple • it
7
Buon alloggio
Pros:

Posizione. Buona colazione e stanza spaziosa

Cons:

Il servizio deve avvenire autonomamente ogni giorno non su richiesta

2026-07-17 • via Nuitee