Hotel Hacienda Puno Centro Histórico

Hotels
8.6 (2115 reviews)
Jr. Deustua, 297 , Puno , pe

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Room noise
Dark room

Categories

Cleanliness
8.59
Rooms were generally clean and well-maintained.
Service
9.06
The staff were noted for their kindness and helpfulness throughout the stay.
Location
9.1
The hotel is conveniently located near key attractions.
Room Quality
7.85
Some rooms were reported to be dark and noisy.
Amenities
8.58
Standard quality for this hotel tier.
Value for Money
8.44
The value was considered acceptable given the location and services.
Food and Beverage
8.59
Breakfast was considered good with decent options.
Overall Experience
8.56
Generally positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:38

Property Description

Panoramic Views of Titicaca Lake

Hotel Hacienda Puno boasts a sky room restaurant offering breathtaking panoramic views of Titicaca lake, just a short drive away.

Luxurious Room Amenities

Indulge in comfort with rooms featuring a 32" plasma TV, marble-fitted bathrooms, and a work desk for your convenience.

Convenient Location and Services

Located only 1 block from the Main Square and Cathedral, Hotel Hacienda Puno provides free Wi-Fi, private parking, and a 24-hour front desk for all your needs.

Experience the beauty of Titicaca lake, unwind in luxury, and enjoy exceptional services at Hotel Hacienda Puno. Book now for an unforgettable stay!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 2115 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 7.85
Amenities: 8.58
Value for Money: 8.44
Food and Beverage: 8.59
Overall Experience: 8.56
H
Hartmut solo_traveller de
9
2026-06-13 via Nuitee
R
Roberto family_with_children it
10
Pros:

Ottima struttura
Staff accogliente e posizione ottima

Cons:

Nulla da segnalare

2026-06-13 via Nuitee
E
Elaine couple br
8
Pros:

Localização e funcionários

Cons:

Café da manhã e checkout muito cedo, 10:00

2026-06-12 via Nuitee
I
Iria solo_traveller es
8
2026-06-12 via Nuitee
Y
Yossi solo_traveller il
9
2026-06-08 via Nuitee
R
Ramona solo_traveller de
9
2026-06-08 via Nuitee
H
Hugues solo_traveller au
9
2026-06-08 via Nuitee
D
Diana solo_traveller au
9
Central Puno - a winner!
Pros:

A great location, the bed was comfortable, nice hot shower and decent breakfast spread, all at a very reasonable price! What more could you ask for?

2026-06-07 via Nuitee
V
veronica couple es
8
Nice property
Pros:

Good location, comfortable beds and hot shower. Also good variety at breakfast. Front office staff were extremely helpful and nice.

Cons:

A bit too cold even with the heater.

2026-06-07 via Nuitee
M
Marcin solo_traveller pl
8
2026-06-06 via Nuitee
N
Nadia solo_traveller my
6
Pros:

Close to town

Cons:

They do not provide proper advice for mountain sickness.

2026-06-02 via Nuitee
D
Debal couple ch
10
Chambre immense, hôtel au top
Pros:

La taille de la chambre était incroyable !!
Le petit déjeuner buffet au top.

L'hôtel est bien situé en ville

2026-06-02 via Nuitee
A
Alejandro couple pe
10
2026-05-31 via Nuitee
V
Vincenzo Cantarella solo_traveller it
9
Pros:

Perfect position, staff is very helpful. Good breakfast. Nice room and bathroom.

Cons:

Restaurant at the last floor has a very bad service. Heating should be improved.

2026-05-31 via Nuitee
R
Rik couple nl
4
Te gehorig
Pros:

Het personeel wel vriendelijk

Cons:

Het was mega gehorig op de 5e verdieping. ‘s avonds lig je wakker van het restaurant boven je en vroeg in de ochtend word je er wakker van. Geen ramen in de kamer en de mensen op de gang hoor je alsof ze in je kamer staan.

2026-05-30 via Nuitee
M
Micol solo_traveller it
10
Pros:

La posición céntrica, el desayuno buffet a partir de las 6 y la habitación muy grande con bañera

Cons:

Nada

2026-05-27 via Nuitee
I
Ilse extended_group be
7
Pros:

Goede ligging. Lekker ontbijt. Goede hygiëne.

Cons:

Best gehorig

2026-05-25 via Nuitee
J
Julius couple de
8
2026-05-24 via Nuitee
D
Damien solo_traveller mf
10
Excellent
Pros:

Tres bien,tres bien situé,proche de tout et le petit déjeuner est super

Cons:

Rien

2026-05-23 via Nuitee
P
Pernille Fogt couple dk
8
Fint værelse og 5 minutter til torvet. God morgenmad. Gratis kuffert opbevaring.
Pros:

Fint rent værelse, god morgenmad og fin placering

2026-05-22 via Nuitee