Doubletree by Hilton London

Hotels
Doubletree by Hilton
7.6 (621 reviews)
300 King Street , London , ca

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Comfortable beds
Good service
Cons:
Dirty facilities
Outdated rooms
Noisy surroundings
Poor breakfast options
Expensive parking

Categories

Cleanliness
7.35
The rooms were reported as clean but some reviews pointed out issues with dirtiness and outdated facilities.
Service
8.35
Service was generally praised, with particular mention of friendly staff and good service despite busy conditions.
Location
8.35
The location was convenient for downtown access, though some guests noted noise issues.
Room Quality
7.35
Rooms were described as clean but dated, with complaints about outdated decor and noisy heating.
Amenities
7.85
Amenities were adequate but some guests felt the hotel was in need of updates.
Value for Money
6.85
Several reviews mentioned that the price did not justify the quality of the stay.
Food and Beverage
6.85
Breakfast options were regarded as poor, affecting the overall dining experience.
Overall Experience
7.85
Overall a mixed experience, with many positives but also significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:11

Property Description

Luxurious Amenities
Featuring an indoor swimming pool and free WiFi, The DoubleTree by Hilton London offers a blend of comfort and convenience for its guests. The onsite Starbucks adds to the charm, providing a perfect spot to unwind.

Elegant Rooms
Each room at the hotel is thoughtfully designed, equipped with modern amenities such as a flat-screen TV, desk, and coffee maker. The touch of luxury extends to the bathroom with complimentary toiletries and a hair dryer, while select rooms offer picturesque views of the forest city.

Dining and Fitness
Guests can indulge in delectable meals at Blake's, the on-site restaurant, or opt for room service for a private dining experience. For fitness enthusiasts, the 24-hour fitness centre is ideal for a workout session. Additionally, the spacious meeting and banquet space caters to various events and gatherings.

Experience luxury and convenience at DoubleTree by Hilton London - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 24 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.6
Based on 621 reviews
Cleanliness: 7.35
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.85
Value for Money: 6.85
Food and Beverage: 6.85
Overall Experience: 7.85
S
Stephen solo_traveller ca
8
Staff all were very friendly
Pros:

Location

Cons:

Parking

2026-06-13 via Nuitee
D
danielle extended_group ca
10
2026-06-12 via Nuitee
P
Pamela solo_traveller ca
10
2026-06-11 via Nuitee
S
Sabrina family_with_children ca
10
2026-06-08 via Nuitee
S
sarah extended_group ca
10
2026-06-07 via Nuitee
O
Oliver family_with_children ca
8
2026-06-07 via Nuitee
L
Lisa family_with_children ca
8
Perfect location for anything going on downtown.
Pros:

Gentleman who checked me in was fabulous.

Cons:

Luggage carts were hard to find. Lady at reception could care less. Told me to go find my own in the hotel . Like I was suppose to go to every floor and look for them.

2026-06-02 via Nuitee
T
Tracey family_with_children ca
10
2026-05-30 via Nuitee
J
Jill family_with_children ca
8
Pros:

Hotel was nice and rooms comfortable

Cons:

It was close to some very sketchy areas

2026-05-28 via Nuitee
B
Barb solo_traveller ca
10
2026-05-27 via Nuitee
K
Kelee family_with_children ca
8
2026-05-14 via Nuitee
N
Naiyu couple ca
10
2026-05-04 via Nuitee
J
Janet solo_traveller ca
8
2026-05-04 via Nuitee
M
MICHAEL solo_traveller ca
7
2026-05-02 via Nuitee
R
Richard couple ca
7
2026-04-29 via Nuitee
W
William solo_traveller ca
10
Pros:

Always a nice stay! 1 egg though???

2026-04-18 via Nuitee
B
Bergen couple ca
10
Great stay for something away from downtownbut a short drive to family activities and shopping!
Pros:

The concierge at the desk gave us an upgrade on arrival!! (Probably to help us avoid the hockey tournament crowd) Free warm cookies & offered water bottles.
We got a large suite with a full kitchen, 2nd bath & tv!!
Hot tub was working but the pool was busy with hockey kids.
Breakfast in the morning was free with our booking. The hot breakfast was a full hot buffet. The server at Blake's restaurant was so fun and attentive we had a great time!

Cons:

The beds were more soft than I am used to, since I like a very firm bed.. the pillows were very thin.. but overall the blankets and bedding made up for it.

2026-04-17 via Nuitee
K
Karishma couple ca
7
Pros:

The staff was excellent. Great service, quick to respond to and correct any issues that arose (including the sheets on one bed in the room which were very dirty - housekeeping came quickly to change them). Front desk and restaurant staff also very good and efficient.

Cons:

Would have loved to have clean sheets upon arrival.

2026-04-17 via Nuitee
B
Boyse extended_group ca
9
Clean, modern and friendly staff
Pros:

Room was a good size, beds were comfortable, staff were very helpful and friendly.

Cons:

Parking is across the road and 30$

2026-04-16 via Nuitee
M
Madison extended_group ca
7
2026-04-13 via Nuitee