Sirogane Free Harbour Hotel

Hotels
8.8 (96 reviews)
Aza Shirogane , Biei , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Great food quality
Cons:
Limited nearby attractions
Few available electrical outlets

Categories

Cleanliness
8.55
Clean and tidy accommodations, no negative comments about cleanliness.
Service
9.55
The staff were incredibly kind and accommodating, with excellent hospitality throughout the stay.
Location
8.55
Situated in a quiet area, close proximity to hot springs, though some felt isolated.
Room Quality
9.05
Rooms are elegant and comfortable, described as being akin to staying in an antique house.
Amenities
8.05
Amenities present; however, some guests mentioned fewer options nearby.
Value for Money
8.55
High-quality meals and overall experience justify the price, despite concerns about the value at larger hotels.
Food and Beverage
9.05
Meals were praised, particularly the quality and generous portions of the food.
Overall Experience
9.05
Exceptional and memorable experience overall, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:15

Property Description

Convenient Location and Access
Located just 37 km from Furano Station, Sirogane Free Harbour Hotel offers easy access to key attractions.

Comfort and Convenience
Enjoy amenities such as a hot tub, tour desk, shared lounge, and concierge service for a comfortable stay.

Outdoor Activities
Explore nearby attractions like Windy Garden and take advantage of ski equipment hire and car rental services for a memorable experience.

Book now to experience a welcoming stay at Sirogane Free Harbour Hotel and make the most of your trip to Biei.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ¥1,000 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 3 years old stay for ¥1,500 per person per night when using an available extra bed.
    Children from 4 years old to 12 years old stay for ¥2,500 per person per night when using an available extra bed.
    People 13 years old and over stay for ¥3,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 96 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.55
Room Quality: 9.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
N
Nur Azean Lee • extended_group • my
8
Pros:

Spacious rooms
Clean
Nice staff

Cons:

Lack of eateries nearby

2026-07-21 • via Nuitee
ＨＩＲＯＳＨＩ • couple • jp
8
感じの良いすばらしいホテルです
Pros:

スタッフさんの応対が非常によかっやです。食事もボリュウームがあり食べきれませんでした。

2026-07-21 • via Nuitee
A
Aling • couple • tw
9
很親切可愛的小飯店，在白金溫泉的中心位置
Pros:

服務態度非常好！食物也很好吃！

Cons:

房間有點小

2026-07-19 • via Nuitee
M
MARIKO • couple • jp
5
2026-07-16 • via Nuitee
L
l'imagiste • solo_traveller • ch
9
Pros:

Le personnel est fantastique🙏🏼🥰 Les repas sont bons et l'hôtel confortable.

2026-07-14 • via Nuitee
H
HAtAOkA • solo_traveller • jp
5
夕食は、メニューの多い方が良いです😊
Pros:

清潔でしずかだったよ。

Cons:

夕食が、しゃぶしゃぶなのでメニューの多い方が良かった。量は、多いけどね。

2026-07-10 • via Nuitee
페파민트4 • solo_traveller • kr
10
Pros:

직원들이 너무 친절하고, 근처 온천 티켓 주는것도 좋았어요. 낮은 건물인데도 엘리베이터가 있습니다. 흰수염폭포와 청의 호수 관광 하고 묵기 아주 좋아요. 흰수염 폭포에서 숙소가 보여요

Cons:

핸드워시가 다 떨어져 있어서 손 씻을때 아쉬웠고, 생수 없어요. 시내와 먼거리.

2026-07-08 • via Nuitee
タカネビランジ • solo_traveller • jp
10
スッタフさんがとても感じよかった。
Pros:

責任者の方がとってもフレンドリーで話しが合いました。お顔が知り合いによく似ていて昔からのお友達のようで、楽しいひとときを過ごす事ができました。他のスッタフさんも感じよく親しみがもてました。

2026-07-08 • via Nuitee
M
Miki • solo_traveller • jp
7
お勧め
Pros:

お部屋が広かった

Cons:

特になし

2026-07-03 • via Nuitee
K
Kenrick • couple • ca
10
2026-07-03 • via Nuitee
Y
YUKAKO • couple • jp
10
2026-07-03 • via Nuitee
L
Laia • couple • es
7
2026-06-30 • via Nuitee
S
Sara • solo_traveller • it
9
2026-06-28 • via Nuitee
M
Masami • couple • jp
8
最高でした。また利用したい
Pros:

夕飯の豚しゃぶしゃぶが大変美味しかった

Cons:

特に無し

2026-06-27 • via Nuitee
C
Cathy • couple • ca
7
2026-06-24 • via Nuitee
A
Alessandro • couple • it
7
Carino, rustico
Pros:

I proprietari sono gentili e disponibili. Offrono un Onsen che in realtà è dell'hotel di fronte, tuttavia ti forniscono un voucher che ti permette di usarlo.
Stanze grandi con asciugacapelli ottimo.
A pochi passi si trova una delle attrazioni del luogo e a pochi minuti di macchina il famoso Stagno Blu.

Cons:

La nostra stanza era un po' sporca (una piccola macchia sulle lenzuola e qualche insetto innocuo morto sul pavimento), ma alla mia segnalazione sono stati disponibilissimi a cambiarci di stanza scusandosi per l'inconveniente.

2026-06-14 • via Nuitee
M
Ming Hsun • family_with_children • tw
4
老闆熱情接待！在白鬚瀑布邊！旁有火山情報館值得一看！房間很小！不便宜！這次在日本9天住過最不乾淨的一間飯店！
Pros:

溫泉很棒！但不是在館內！

Cons:

不乾淨！以日本標準應是不及格！浴室、房間很多角落！有很多前人頭髮！

2026-06-11 • via Nuitee
K
Koopman • solo_traveller • nl
6
Pros:

Locatie

Cons:

De kamer, donker geen internationale zenders

2026-06-11 • via Nuitee
A
Alisha • couple • us
10
This hotel offered outstanding service, comfortable acommodations and nice meals in a beautiful setting.
Pros:

Small family run hotel. The room was large and clean, felt like a furnished apartment. Close to the sights. Staff were wonderful and meals were good-accommodated me being a vegetarian.

Cons:

No onsen on site but they have an agreement with the hotel 5 min walk away to use their onsen free of charge, which was great.

2026-06-06 • via Nuitee
C
Catling • couple • cy
7
2026-06-04 • via Nuitee