Sirogane Free Harbour Hotel

Hotels
8.8 (111 reviews)
Aza Shirogane , Biei , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Great food quality
Cons:
Limited nearby attractions
Few available electrical outlets

Categories

Cleanliness
8.55
Clean and tidy accommodations, no negative comments about cleanliness.
Service
9.55
The staff were incredibly kind and accommodating, with excellent hospitality throughout the stay.
Location
8.55
Situated in a quiet area, close proximity to hot springs, though some felt isolated.
Room Quality
9.05
Rooms are elegant and comfortable, described as being akin to staying in an antique house.
Amenities
8.05
Amenities present; however, some guests mentioned fewer options nearby.
Value for Money
8.55
High-quality meals and overall experience justify the price, despite concerns about the value at larger hotels.
Food and Beverage
9.05
Meals were praised, particularly the quality and generous portions of the food.
Overall Experience
9.05
Exceptional and memorable experience overall, with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:15

Property Description

Convenient Location and Access
Located just 37 km from Furano Station, Sirogane Free Harbour Hotel offers easy access to key attractions.

Comfort and Convenience
Enjoy amenities such as a hot tub, tour desk, shared lounge, and concierge service for a comfortable stay.

Outdoor Activities
Explore nearby attractions like Windy Garden and take advantage of ski equipment hire and car rental services for a memorable experience.

Book now to experience a welcoming stay at Sirogane Free Harbour Hotel and make the most of your trip to Biei.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.55
Service: 9.55
Location: 8.55
Room Quality: 9.05
Amenities: 8.05
Value for Money: 8.55
Food and Beverage: 9.05
Overall Experience: 9.05
H
HONG • couple • kr
6
2026-08-19 • via Nuitee
B
Beatrice • solo_traveller • it
8
2026-08-18 • via Nuitee
H
Homi • couple • vn
10
2026-08-15 • via Nuitee
L
Ling-Yun • family_with_children • tw
7
Pros:

Breakfast was very Japanese and very fullfilling. Free voucher to go to another hotel for onsen experience was nice!

Cons:

The area is a bit remote so not so many restaurants here.

2026-08-15 • via Nuitee
李偉程GARY LEE • solo_traveller • tw
9
舒服，位置極好，適合自駕旅人。
Pros:

就在白鬚瀑布旁，青池也只要五分鐘，10分鐘看十勝岳觀景台，位置很棒。
提供日本製草本沐浴液與洗髮精，洗完感覺非常好。
房間清潔度很好，床很舒服。
有免費熱咖啡無限供應，讚。

Cons:

沒有洗衣機、烘乾機。

2026-08-13 • via Nuitee
H
HEUNGGYO • family_with_children • kr
10
Pros:

우선 사장님이 엄청 친절하십니다.
여행지에서 가장 중요한것들 중 하나가 그곳에서 잠깐 잠깐 만나는 사람들인데 여기 사장님은 여행에 대한 기억이 좋게 남도록 엄청 노력해주십니다. 5살 짜리 아이 도 특별히 한건 없지만 다다미방의 분위기도 좋았다고 합니다.
방 크기는 크지는 않지만 있을건 잘 있고 잠자리도 편하게 보냈습니다.
인근 온천쿠폰 받아서 가보았는데 물 부터 처음보는 진짜 온천수였어서 너무 잘 이용했네요.
바로 앞이 흰수염폭포 이고 근처가 청의호수 라서 다음날 사람 많이오기전에 일찍 관광하기도 좋습니다.
덕분에 비에이에서의 여행 기분좋게 다녀왔습니다. 감사합니다 사장님.

Cons:

인근 편의점이 없어 필요한 물건은 미리 사서 가시는게 좋을것같습니다.
바로 옆 호텔에서 간단한 식료품은 살수있습니다.

2026-08-11 • via Nuitee
S
Saki • couple • jp
9
是非また訪れたいです。
Pros:

ホテル内は清潔で、スタッフの皆さまも親切に対応してくださり、快適に過ごすことができました。
特に朝食がとても美味しく、ほっと落ち着ける素敵な時間となりました。
ありがとうございました。

Cons:

お部屋に冷蔵庫があると、さらに便利で嬉しかったです。

2026-08-09 • via Nuitee
K
keiko • couple • jp
10
2026-08-07 • via Nuitee
C
Chris • couple • gb
7
Quirky small hotel located near Sirogane Falls
Pros:

The hotel was a small quirky house containing many antiques, paintings and collected objects, with antique style furniture here and there. It is located near the river and waterfall. They had an arrangement with nearby hotels for us to use their onsen and even a small swimming pool, which was unexpected.

Cons:

The museum-like nature of the house seemed to be past its prime, with several display cabinets empty. Apart from the other hotels, there were some daytime food stalls but no other shops or restaurants in the immediate vicinity, the nearest town being 40 mins drive away.

2026-08-04 • via Nuitee
M
Mikiko • couple • jp
6
コンパクトな宿
Pros:

白ひげの滝に徒歩で行けます。夕食はシンプルな豚しゃぶでしたが、素材が美味しかったです。

Cons:

温泉は提携しているホテルまで行く必要があり季節によっては不便かもしれないです。

2026-08-04 • via Nuitee
J
Jeff • solo_traveller • us
9
Pros:

My wife and I enjoyed our stay here. Room was spacious and comfortable, the family that runs it was very friendly and helpful, the shabu shabu dinner was tasty, and the area is beautiful. You do get access to an onsen at another nearby hotel that is open between 11 AM and 9 PM. Would happily stay here again.

2026-08-03 • via Nuitee
K
Ka Lo • couple • hk
10
白金温泉區中，這間民宿性價比超高，房間大，有停車場，有溫泉，走2分鐘到白鬚瀑布，開車5分鐘到青池，非常方便
Pros:

晚餐非常豐富

Cons:

早餐份量比較少

2026-08-03 • via Nuitee
N
Nur Azean Lee • extended_group • my
8
Pros:

Spacious rooms
Clean
Nice staff

Cons:

Lack of eateries nearby

2026-07-21 • via Nuitee
ＨＩＲＯＳＨＩ • couple • jp
8
感じの良いすばらしいホテルです
Pros:

スタッフさんの応対が非常によかっやです。食事もボリュウームがあり食べきれませんでした。

2026-07-21 • via Nuitee
A
Aling • couple • tw
9
很親切可愛的小飯店，在白金溫泉的中心位置
Pros:

服務態度非常好！食物也很好吃！

Cons:

房間有點小

2026-07-19 • via Nuitee
M
MARIKO • couple • jp
5
2026-07-16 • via Nuitee
L
l'imagiste • solo_traveller • ch
9
Pros:

Le personnel est fantastique🙏🏼🥰 Les repas sont bons et l'hôtel confortable.

2026-07-14 • via Nuitee
H
HAtAOkA • solo_traveller • jp
5
夕食は、メニューの多い方が良いです😊
Pros:

清潔でしずかだったよ。

Cons:

夕食が、しゃぶしゃぶなのでメニューの多い方が良かった。量は、多いけどね。

2026-07-10 • via Nuitee
페파민트4 • solo_traveller • kr
10
Pros:

직원들이 너무 친절하고, 근처 온천 티켓 주는것도 좋았어요. 낮은 건물인데도 엘리베이터가 있습니다. 흰수염폭포와 청의 호수 관광 하고 묵기 아주 좋아요. 흰수염 폭포에서 숙소가 보여요

Cons:

핸드워시가 다 떨어져 있어서 손 씻을때 아쉬웠고, 생수 없어요. 시내와 먼거리.

2026-07-08 • via Nuitee
タカネビランジ • solo_traveller • jp
10
スッタフさんがとても感じよかった。
Pros:

責任者の方がとってもフレンドリーで話しが合いました。お顔が知り合いによく似ていて昔からのお友達のようで、楽しいひとときを過ごす事ができました。他のスッタフさんも感じよく親しみがもてました。

2026-07-08 • via Nuitee