Gilson Hanoi Hotel

Hotels
8.7 (183 reviews)
96 Phố Sơn Tây , Hanoi , vn

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Clean hotel
Convenient location
Cons:
Noisy environment
Small washroom
Breakfast issues
Limited amenities

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness positively, but also noted some minor issues.
Service
9.8
The staff were exceptionally helpful and provided outstanding hospitality, frequently mentioned in positive contexts.
Location
8.8
Multiple reviews noted a good location, with convenient access to key attractions.
Room Quality
8.3
Comments indicate some minor dissatisfaction with room size and amenities but generally acceptable.
Amenities
8.8
Amenities were mentioned positively, with compliments to breakfast and some additional services.
Value for Money
8.8
The hotel is regarded as a good value considering the price.
Food and Beverage
7.8
Some issues with breakfast readiness and hygiene were noted, but a variety of options were available.
Overall Experience
9
Despite some hiccups, guests generally enjoyed their stay due to the staff's efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Convenient Location
Located in the Ba Dinh district, Gilson Hanoi Hotel is surrounded by must-visit attractions such as Vietnam Fine Arts Museum and Hanoi Temple of Literature.

Comfortable Rooms
The air-conditioned rooms feature modern amenities like free WiFi, a private bathroom, flat-screen TV, and a minibar.

Excellent Services
Enjoy a buffet breakfast and assistance from the friendly staff fluent in English and Vietnamese at the 24-hour front desk.

To experience comfort and convenience in Hanoi, book your stay at Gilson Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 183 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
D
duc anh • couple • vn
10
tốt
Pros:

ở trung tâm nên rất tiện, phòng ốc sạch sẽ nhân viên nhiệt tình, sẽ quay lại tiếp

2026-05-27 • via Nuitee
J
Julie • solo_traveller • nz
8
A good hotel close to the Mausoleum
Pros:

The staff were very friendly and helpful, and it was within a short walk to the Ho Chi Min Mausoleum.

2026-05-18 • via Nuitee
U
Unathi • couple • za
10
Pros:

Great and clean rooms

2026-05-04 • via Nuitee
Y
Yu-chen • couple • tw
5
房價包含早餐很超值、整潔讓人堪憂跟照片落差太大
Pros:

員工服務還不錯、包含早餐很超值

Cons:

房間內有煙味很不舒服，房間不論怎麼清潔都髒髒、沙沙的跟照片有明顯差距，浴室的整潔也很堪憂，都會有奇怪的毛髮，好像抹布或拖把本身就太髒了因此擦不乾淨的感覺，我們入住的那間上方牆角塞著一團詭異的衛生紙，因為太高我無法拿下來，住了三天房務人員經過整理衛生紙團依然還在。

2026-05-03 • via Nuitee
V
Vivienne • solo_traveller • de
3
2026-05-02 • via Nuitee
M
Melanie Wilma • couple • it
7
2026-04-29 • via Nuitee
S
Sơn • family_with_children • vn
9
Pros:

Vi tri

2026-04-29 • via Nuitee
S
Shariga • solo_traveller • nl
8
2026-04-27 • via Nuitee
L
Long • solo_traveller • vn
9
2026-04-27 • via Nuitee
H
Hoang Long • solo_traveller • vn
10
2026-04-23 • via Nuitee
A
Alena • family_with_children • it
7
Gutes Hotel für den Preis! Personal ist spitze!
Pros:

Sehr freundliches und hilfsbereites Personal, Frühstücksbuffet klein aber vielfältig mit sehr leckerem Eis-Kaffee, tolle Dachterrase vor allem abends.
Lage zentral

Cons:

Leider könnte vor allem das Bad etwas sauberer sein.
Zentrale Lage bedeutet auch viel Straßenlärm, welcher mit den Fenstern aber gut isoliert bleibt.

2026-04-20 • via Nuitee
A
Aline • family_with_children • fr
9
Pros:

Le personnel était très bien : professionnel et à l ecoute.
(de l accuiel au service sur le toit du petit déjeuner)

2026-04-19 • via Nuitee
4
46664c38bc6073e4e1953776f0fc5584 • solo_traveller • hu
9
2026-04-18 • via Nuitee
E
eed289ef228671b1e1808afa6d223879 • solo_traveller • br
9
Pros:

Bom custo benefício.

2026-04-18 • via Nuitee
B
b2b63a5c4fc57022240ae5f8c77bb022 • extended_group • tr
6
2026-04-17 • via Nuitee
B
b2b63a5c4fc57022240ae5f8c77bb022 • extended_group • tr
6
2026-04-17 • via Nuitee
1
16c8be1141ca71edd390c3158e62e39d • couple • fr
8
2026-04-16 • via Nuitee
8
8915778590db718216a33beabe3afaa3 • couple • au
9
2026-04-14 • via Nuitee
B
Bao • couple • cz
10
2026-04-10 • via Nuitee
A
Ahmed • extended_group • om
7
2026-04-09 • via Nuitee