Gilson Hanoi Hotel

Hotels
8.7 (192 reviews)
96 Phố Sơn Tây , Hanoi , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Clean hotel
Convenient location
Cons:
Noisy environment
Small washroom
Breakfast issues
Limited amenities

Categories

Cleanliness
8.3
Several reviews mentioned cleanliness positively, but also noted some minor issues.
Service
9.8
The staff were exceptionally helpful and provided outstanding hospitality, frequently mentioned in positive contexts.
Location
8.8
Multiple reviews noted a good location, with convenient access to key attractions.
Room Quality
8.3
Comments indicate some minor dissatisfaction with room size and amenities but generally acceptable.
Amenities
8.8
Amenities were mentioned positively, with compliments to breakfast and some additional services.
Value for Money
8.8
The hotel is regarded as a good value considering the price.
Food and Beverage
7.8
Some issues with breakfast readiness and hygiene were noted, but a variety of options were available.
Overall Experience
9
Despite some hiccups, guests generally enjoyed their stay due to the staff's efforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:47

Property Description

Convenient Location
Located in the Ba Dinh district, Gilson Hanoi Hotel is surrounded by must-visit attractions such as Vietnam Fine Arts Museum and Hanoi Temple of Literature.

Comfortable Rooms
The air-conditioned rooms feature modern amenities like free WiFi, a private bathroom, flat-screen TV, and a minibar.

Excellent Services
Enjoy a buffet breakfast and assistance from the friendly staff fluent in English and Vietnamese at the 24-hour front desk.

To experience comfort and convenience in Hanoi, book your stay at Gilson Hanoi Hotel now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 192 reviews
Cleanliness: 8.3
Service: 9.8
Location: 8.8
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 7.8
Overall Experience: 9
U
uyen • extended_group • pl
10
Pros:

Wszystko

Cons:

Słaby zasięg internetowy

2026-09-15 • via Nuitee
U
uyen • couple • pl
10
Było bardzo dobrze, na pewno kiedyś wrócę
Pros:

Najbardziej mi się podobała obsługa, są mega mili pokoje czyste nowe zadbane. Lokalizacja hotelu jest blisko do wszystkiego a szczególnie do galeri handlowej w zaledwie 2min

Cons:

W naszym pokoju był ciągły problem z internetem, zgłosiliśmy problem ale nic się za bardzo nie zmieniło. Myślę że to problem rutera i miał słaby zasięg

2026-09-15 • via Nuitee
T
Tô • solo_traveller • vn
9
Pros:

Bạn nam lễ tân ca ngày 11/9 thân thiện. Good service

2026-09-12 • via Nuitee
H
Hieu • extended_group • cn
10
Pros:

Tôi rất thích bạn Đức Anh lễ tân khách sạn, bạn phục vụ tôi rất tận tình

2026-09-08 • via Nuitee
N
Nam • extended_group • vn
10
2026-09-06 • via Nuitee
K
Khánh • couple • vn
10
Tuyệt vời, nhân viên khách sạn nhiệt tình và dễ mến, gợi ý cả món ngon Hà Nội cho tôi đi ăn
Pros:

Khách sạn rất gần trung tâm, đi ăn uống hay đi chơi đều rất tiện. Dễ dàng bắt xe, các bạn nhân viên nhiệt tình chào đón, giúp đỡ tận tâm. Đồ ăn sáng ngon, đầy đủ và đa dạng. Phòng ốc rộng rãi, sáng sủa, thơm tho, sạch sẽ. Rất recommend cho các bạn đến Hà Nội nên ở khách sạn này

Cons:

Không có

2026-08-28 • via Nuitee
H
Hieu • couple • cn
10
Tuyệt vời
Pros:

Khách sạn sạch sẽ, em lễ tân tên Đức Anh rất thận thiện hỗ trợ tôi trong mọi lúc

2026-08-28 • via Nuitee
L
Linh • couple • vn
10
Rất thoải mái
Pros:

Nơi ở sạch đẹp, dịch vụ và nhân viên khiến tôi thấy khá ưng. Nhất định sẽ quay lại ở những lần công tác tới 👍🏻👍🏻

2026-08-24 • via Nuitee
J
Jean Baptiste • solo_traveller • fr
10
2026-08-22 • via Nuitee
林 • couple • tw
10
Pros:

All the staffs r so welcoming, the room is more than perfect

2026-08-09 • via Nuitee
H
Huyen • solo_traveller • vn
10
Pros:

Nhân viên thân thiện, hỗ trợ nhiệt tình, sạch sẽ

2026-07-24 • via Nuitee
Блищенко • couple • tw
10
Pros:

Everything is very cool) The staff is welcoming and friendly, the hotel is very good

2026-07-07 • via Nuitee
V
Victor • solo_traveller • jp
10
Super comfort superior service of excellent value
Pros:

Great location.
The nice massage machine in lobby for free use was excellent.
All staffs are well trained and capable to provide solutions to your needs

Cons:

Nothing in particular

2026-06-29 • via Nuitee
R
Richard • couple • tw
10
Pros:

員工非常熱情

2026-06-20 • via Nuitee
N
Norikazu • solo_traveller • jp
9
2026-06-06 • via Nuitee
X
Xuân Đông • couple • vn
10
Pros:

Thuận tiện thăm quan trung tâm Hà Nội: Lăng Chủ tịch, Đền Ngọc Sơn,…

Cons:

Không

2026-06-02 • via Nuitee
T
Thi Minh Duc • solo_traveller • vn
8
Ok
Pros:

Ok

Cons:

Ok

2026-05-31 • via Nuitee
D
duc anh • couple • vn
10
tốt
Pros:

ở trung tâm nên rất tiện, phòng ốc sạch sẽ nhân viên nhiệt tình, sẽ quay lại tiếp

2026-05-27 • via Nuitee
J
Julie • solo_traveller • nz
8
A good hotel close to the Mausoleum
Pros:

The staff were very friendly and helpful, and it was within a short walk to the Ho Chi Min Mausoleum.

2026-05-18 • via Nuitee
U
Unathi • couple • za
10
Pros:

Great and clean rooms

2026-05-04 • via Nuitee