Hyatt Centric Murano Venice

Hotels
•
Hyatt Centric
8.5 (875 reviews)
Rivalonga 49, Isola di Murano, Venezia , Murano , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and well-maintained facilities
Great location
Comfortable and spacious rooms
Cons:
Inconsistent service quality
Limited food service options
High dinner prices

Categories

Cleanliness
9.39
Extremely clean, rooms were well-maintained.
Service
7.36
Inconsistent service, particularly in responding to room service requests.
Location
9.4
Perfect location, convenient for exploring.
Room Quality
8.35
Comfortable and spacious rooms, but some complaints about views.
Amenities
7.38
Limited amenities, gym and spa were very basic.
Value for Money
8.34
Generally good but some guests felt food options were overpriced.
Food and Beverage
8.39
Overall, excellent dining experiences but limited room service hours.
Overall Experience
9.36
Overall, a comfortable and enjoyable stay despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 16:33

Property Description

Luxurious Accommodations and Unique Features
Hyatt Centric Murano Venice, a former glass-making furnace turned modern oasis, offers Venini lamps, coffee machines, and kettles in every room. Enjoy dining at Osteriva restaurant in a stylish bioclimatic greenhouse or sipping cocktails at the waterfront Rivalonga Bar.

Artistic Touches and Wellness Amenities
Immerse yourself in the local art scene with a permanent exhibition throughout the hotel. Relax in the fitness room or unwind in the sauna, hammam, and emotional shower at the wellness area.

Convenient Transportation and Venetian Exploration
Take advantage of the free shuttle service to/from Marco Polo Airport or hop on a public water bus at the hotel's stop, Museum, for a tour of the Venetian Laguna. Book now for an unforgettable stay at Hyatt Centric Murano Venice.

Important information:

Please note that the shuttle service is available from Venice Marco Polo Airport from 9:00 until 20:30,on request and subject to availability. Due to the limited number of seats available it must be reserved in advance.

The wellness area includes steam room, sauna and mood showers. Open daily from 5 PM to 10 PM. A €10 admission fee per person applies.

If you plan to arrive to Venice by car, you can park at Venice Marco Polo Airport and book the private shuttle service.

When booking a Non-Refundable Rate, please note that the credit card used for the booking must be shown at check-in. Otherwise payment will be requested by another means, and the original card used for the booking will be re-credited.

If the name on the credit card used for the booking does not correspond to the guest staying at the property, a third-party authorization by the cardholder must be submitted at the property.

When traveling with pets, please note that an extra charge of EUR 25 per night applies. Only dogs under 25 kg are allowed, and a maximum of 2 per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 875 reviews
Cleanliness: 9.39
Service: 7.36
Location: 9.4
Room Quality: 8.35
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 9.36
J
Jon • couple • gb
8
2026-05-27 • via Nuitee
A
Arkadiusz • couple • pl
10
2026-05-27 • via Nuitee
N
Natalie • solo_traveller • us
8
A magical state.
Pros:

This hotel is fantastic. It's located perfectly with the water taxi right in front of the hotel. The best of glass blowing demonstrations is just a couple minutes walk over the bridge. There are wonderful restaurants located within walking distance across from a historic church. The scenery is magical. Rooms are clean, updated, and quiet. The beds are comfortable. The breakfast is exceptional. The staff was helpful and kind The only thing that would make it better if the spa was available. Th

Cons:

The spa is not in working order. Don't go to the glass blowing demonstration in the front of the island. The Hyatt says to use their name to get in and wave the charges. They don't wave the entrance fee.

2026-05-27 • via Nuitee
K
Kulcsar • couple • us
8
2026-05-26 • via Nuitee
P
Paul • couple • us
10
Great spot to stay (or eat) in Murano.
Pros:

Lovely hotel and outdoor restaurant, right at a vaporetto stop so very convenient for bring in luggage. Room was clean, comfortable, and quiet. Turns out that all of Murano is pretty quiet after about 5:00 PM, when day-trippers from Venice go back and the sidewalks are rolled up. That aside, the hotel staff, and especially the concierge, was helpful. The crew at the outside restaurant (Riva Longa) were all terrific as well, and they taught me about several variations on the spritz cocktail. That restaurant was one of the few places that remained open into the evening, so we enjoyed a couple of excellent meals there. Both hotel and Riva Longa are highly recommended!

Cons:

Unfortunately, the indoor restaurant (Osteriva) was closed while we were there.

2026-05-26 • via Nuitee
Z
Zoltán • couple • hu
10
2026-05-26 • via Nuitee
A
Ada Villa • solo_traveller • ar
1
2026-05-17 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-05-17 • via Nuitee
C
carraro • couple • it
10
2026-05-11 • via Nuitee
F
Frank • couple • ng
9
very interesting and illuminating
Pros:

breakfast, the room was clean and very decent.

Cons:

There was no air conditioning

2026-05-10 • via Nuitee
D
Donita • solo_traveller • us
10
Pros:

Location

2026-05-07 • via Nuitee
M
Marco • couple • it
7
Sufficiente
Pros:

Stanza buona

Cons:

Mancanza di un bar interno e di un ristorante

2026-05-06 • via Nuitee
R
Rene • couple • nl
9
2026-05-06 • via Nuitee
B
benoit-xavier • extended_group • fr
10
Exceptionnel
Pros:

Tout, le personnel est pro et charmant. Les chambres sont magnifiques, les petits deus sont bons et copieux

2026-05-04 • via Nuitee
K
Keltoum • family_with_children • fr
7
Coule be much more better !
Pros:

* The restaurant staff were excellent—very welcoming and attentive.
* The breakfast focuses on quality over quantity, with freshly squeezed orange juice.
* The bed was comfortable.
* The location on the island is peaceful, and the hotel is right in front of the vaporetto stop.

Cons:

* The hotel’s “gastronomic” restaurant was only open one evening during our entire stay and then closed until September.
* The spa was closed during our stay.
* The room service staff made me wait 45 minutes for a pre-ordered meal, only to tell me it was no longer available, with no vegetable alternative offered—not even something simple like bread and cheese! They ended up offering me a tiramisu as my “dinner.”
* The shampoo and shower gel dispensers were faulty.
* The iron was broken; water leaked onto the cable and caused a power outage in the room.
* Check-out took more than 45 minutes for just three rooms. (Apparently he was new , but Even New joiners have supervisors)

2026-05-01 • via Nuitee
K
Keltoum • family_with_children • fr
2
Unacceptable Conditions for a 4-Star Stay
Cons:

From the moment we arrived in the suite, the issues were obvious: stains on the walls, a clipped fingernail on the floor, and damaged furniture (a torn ottoman, stained fabrics). The sofa bed was in a deplorable condition, with an unmade mattress covered in yellow stains, and even a visible blood stain when we turned it over.

No real solution was offered despite our complaints, apart from putting clean sheets over it (!). We ended up having to sleep three people in a double bed. The manager left without resolving the situation that same evening because she had “finished her shift,” even though we had informed her two hours earlier. She simply told us to “please rest” and to deal with the other manager the next day.

The following day, the other manager offered a 50% discount after we refused to pay the full price for the suite. This gesture does not make up for such a terrible experience. We booked a suite in a 4-star hotel for €400 per night expecting peace of mind and a clean place to sleep — and we got neither.

Unworthy of a 4-star hotel. I do not recommend it.

2026-05-01 • via Nuitee
M
Marion • solo_traveller • de
9
Ein traumhaft schönes Hotel, was jeden Tag große Freude bereitet
Pros:

Wunderschönes Hotel, sehr freundliches Personal, sehr saubere Zimmer, sehr bequeme Betten, Klimatisierung der Räume über die Wände - dadurch keine störenden Geräusche , jeden Tag zwei frische Flaschen Mineralwasser auf dem Zimmer, neue Schlüsseltransponder

Cons:

Auch bei längeren Nachdenken - keinerlei Beanstandungen

2026-04-29 • via Nuitee
F
faris • couple • om
9
Lovely stay - would recommend for Murano
Pros:

Lovely hotel - best on Murano Island. Staff are very nice and its very comfortable to stay here.

2026-04-28 • via Nuitee
G
Gruarin • couple • it
9
Pros:

Ottima sistemazione e ottima colazione

Cons:

Acqua non calda per doccia

2026-04-27 • via Nuitee
M
Marion • solo_traveller • de
9
Pros:

Außergewöhnlich schön, sehr schöne große Zimmer, modern, stilecht und wunderschönes Interieur im Muranodesign

Cons:

Es gibt keine Beanstandungen während unseres Aufenthaltes, Wünsche wurden zur besten Zufriedenheit erfüllt

2026-04-26 • via Nuitee