Hotel Casa Poblana

Hotels
9.1 (94 reviews)
Street: Avenida 1 entre 6 y 8, Magisterial, 77933 Bacalar, Q.R Magisterial, Town: Bacalar , Bacalar , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and charming
Cons:
Shared kitchen upkeep
Possibility of hot water shortages when fully booked

Categories

Cleanliness
9.28
The hotel is described as very clean and well-maintained.
Service
9.55
Staff is very friendly and attentive, creating a welcoming atmosphere.
Location
9.29
The hotel is in a quiet area with easy access to local attractions.
Room Quality
8.74
Nice rooms, though some are a bit dated per guest feedback.
Amenities
8.57
Kitchen and free water offered, but facilities can vary.
Value for Money
9.23
Guests feel they received good value given the location and service.
Food and Beverage
8.78
No specific comments on food; standard quality for this hotel tier.
Overall Experience
9.35
Guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:47

Property Description

Charming Oasis in Bacalar

Garden Views and Terrace
Hotel Casa Poblana offers a tranquil escape with its lush garden views and inviting terrace, perfect for relaxing and unwinding after a day of exploration.

Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Casa Poblana boasts a patio, flat-screen TV, and complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Location for Adventure
Situated in Bacalar, guests can easily explore the area and partake in activities like skiing. For added convenience, the hotel provides a paid airport shuttle service to Chetumal International Airport.

Ready to experience the charm of Hotel Casa Poblana? Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 94 reviews
Cleanliness: 9.28
Service: 9.55
Location: 9.29
Room Quality: 8.74
Amenities: 8.57
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.35
L
Livia • couple • ch
10
Hervorragendes, sehr familiäres Feeling und tolle Gastgeber.
Pros:

Die Unterkunft fühlt sich an als würde man bei den Besitzern zu Hause wohnen. Sehr familiär und extrem freundlich. Wir haben uns sehr über die netten Gespräche und die guten Tipps gefreut. Das Besitzerpaar ist extrem zuvorkommend und stets hilfsbereit. Die Unterkunft ist wunderschön und gut gelegen, mit nur wenigen Minuten weg an die Lagune und tollen Restaurants in der Nähe. Wir würden es sofort weitermpfehlen.

Cons:

Das Zimmer war eher klein, das hat uns aber nicht gross gestört.

2026-07-25 • via Nuitee
J
Juliette • solo_traveller • us
8
2026-06-08 • via Nuitee
G
Guillot • solo_traveller • fr
10
Super
Pros:

L’accueil et le sens du service, la famille a été de très bons conseils. Les chambres sont charmantes et confortables. L’emplacement très correct proche du lagon et du centre tout en étant au calme.

Cons:

Pas de smart TV ni de petit déjeuner (c’était indiqué donc tout à fait ok). Nous avions accès à la cuisine et avons pu nous faire à manger et du café.

2026-05-18 • via Nuitee
G
Giedre • solo_traveller • mx
10
Pros:

Well located just a walking distance to the lagoon and the center of the city. Hosts very accommodating. Loved the vibe.

2026-05-11 • via Nuitee
A
A.B. • family_with_children • ch
9
2026-04-07 • via Nuitee
N
Niko • family_with_children • de
9
2026-03-16 • via Nuitee
N
Niko • family_with_children • de
9
Family Hotel with Kitchen Highly recommended :)
Pros:

Shared Kitchen space with everything you need to Cook a nice meal.
Family hosted Hotel, they live on Sight and are super nice. Rooms are Clean, water pressure is good :)

Cons:

Parking space is limited

2026-03-16 • via Nuitee
A
anna • family_with_children • it
9
Relax e comodità
Pros:

Tutto: la tranquillità del luogo, l'ampiezza della camera, la pulizia, la gentilezza dello staff, la posizione!

Cons:

L'abbaiare dei cani dentro e fuori le mura durante alcune ore del giorno e della notte.

2026-02-27 • via Nuitee
F
Florence • family_with_children • fr
9
Pros:

La cuisine : frigo, possibilité de se faire le café (café et eau à disposition). Chambre calme, on n' entend pas la route. Ventilateur au plafond efficace, on n' a pas eu besoin de la climatisation. Propre, ménage fait tous les matins. Petite terrasse agréable pour prendre le repas.

Cons:

Un peu excentré, c'est mieux si on a une voiture. Il faut payer cash.

2026-02-23 • via Nuitee
F
Fleckinger • couple • fr
10
2026-02-09 • via Nuitee
X
XOCHITL • couple • mx
10
Limpio, seguro y acogedor
Pros:

Un hotel pequeño muy lindo, limpio, el personal es muy amable y te hacen sentir como en casa. por supuesto que regresaré, la zona es tranquila y de fácil acceso a la laguna

Cons:

Tiene una cocina compartida la cual como usuarios es importante cuidarla y respetar el reglamento para una buena experiencia.

2026-01-20 • via Nuitee
D
Doris • solo_traveller • at
8
Comfortable small place with kind owners.
Pros:

Air condition, private bathroom, TV in the room. Felt very safe. Very clean. Shower worked great. Drinking water available. Kitchen to cook your own food. Very nice and kind owners. I could leave my bag for a couple of hours. Its located about 25 min walk to the cenote cocalitos (public access to lagoon). Thank you!

Cons:

It was a bit far from the bus stop and the center. Value for money - ok.

2026-01-17 • via Nuitee
M
Martina • family_with_children • de
10
2026-01-08 • via Nuitee
P
Patrick • family_with_children • at
1
2025-12-31 • via Nuitee
R
Rook • couple • nl
9
2025-12-28 • via Nuitee
J
Jordan • couple • us
9
A very welcoming family owned hotel.
Pros:

Very good location, very quiet

Cons:

If the rooms are fully booked, they can run out of hot water.

2025-12-19 • via Nuitee
R
Ruben • extended_group • us
10
Muy placentero.
Pros:

Is located in the heart of Bacalar

Cons:

Very clean and close to downtown Bacalar

2025-12-03 • via Nuitee
M
marie france • extended_group • fr
8
Près du centre
Pros:

La proximité du centre

Cons:

C’est assez ancien donc pas au standard habituel ( pas de lit King size, pas de streaming) mais suffisant pour 1 nuit ou 2. Attention on vous demandera probablement de payer en cash

2025-11-20 • via Nuitee
N
Nuno • couple • pt
10
2025-11-16 • via Nuitee
D
Davide • family_with_children • it
8
2025-09-17 • via Nuitee