Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Some noise from the nearby road
Comfort of beds could be improved

Categories

Cleanliness
8.4
Overall sentiments indicate cleanliness is good, with some notes on maintenance.
Service
9.4
Staff are frequently described as friendly and helpful.
Location
9.2
Location is consistently praised for its proximity to the bus station and village center.
Room Quality
8.6
Room quality is mentioned positively, but with some complaints about mattress firmness.
Amenities
8.5
Amenities are sufficient, with some notes on missing items like hair dryers.
Value for Money
9
Good value is noted, particularly for the price range and services offered.
Food and Beverage
8.9
Breakfast is mentioned positively, though there is room for improvement in coffee quality.
Overall Experience
9.2
The overall experience is described as wonderful and recommended by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Convenient Location and Amenities

El ZORZAL, a charming hotel in Salento, is just 500 meters from the city center. Enjoy complimentary WiFi and parking during your stay. Each room is equipped with a satellite TV, cozy seating area, and a private or shared bathroom with free toiletries.

Exceptional Services

Experience top-notch hospitality with a 24-hour reception, tour information, hotel insurance, bicycle rental, and airport transportation services available at El ZORZAL. Let us take care of your needs and ensure a stress-free stay.

Delicious Breakfast and Nearby Airports

Start your day right with a scrumptious breakfast included in select rates. Plus, with Armenia Airport 48 km away and Pereira Airport 43 km away, traveling to and from El ZORZAL is a breeze.

Book your stay at El ZORZAL today for a memorable and comfortable experience.

Important information:

Please note that when traveling with children under 18 years of age, the property will ask for the born certificate and ID or passport. For locals, an authorization signed by the two parents and copy of both IDs will be requested.

Please note the property offers airport shuttle service for a surcharge.

Please provide your personal information 24 hours before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 945 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.2
Room Quality: 8.6
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 9.2
E
Elisavet • solo_traveller • gr
7
Pros:

Το προσωπικό ήταν πολύ ευγενικό και η τοποθεσία βόλευε πολύ καθώς είναι απέναντι από τον σταθμό των λεωφορείων του Salento.

Cons:

Το στρώμα του κρεβατιού δεν ήταν καλό και το πρωινό ήταν μέτριο. Γενικά, η σχέση ποιότητας - τιμής δεν ήταν καλή.

2026-07-25 • via Nuitee
M
marie-lucie • solo_traveller • fr
10
Pros:

C est une finca charmante et très bien placée pour ëtre à la fois proche du terminal de bus, du centre ville tout en restant au calme dans un jardin magnifique. Le petit déjeuner est varié et copieux. Le personnel est très souriant

Cons:

La literie était un peu dure car le matelas à mémoire de forme semble vieillissant

2026-07-25 • via Nuitee
M
Monika • solo_traveller • ch
7
Pros:

Die Lage und die grüne Umgebung ist toll.
WLAN war sehr gut. Es hat Höngematten.

Cons:

Das Bett war extrem hart, was leider Minuspunkte gibt.

2026-07-25 • via Nuitee
R
ramirez luna • solo_traveller • co
10
Pros:

La tranquilidad en el sitio

2026-07-25 • via Nuitee
Y
yujad182 • couple • co
10
desconexion total
Pros:

Que estuviera en plena entrada al pueblo ayudo un monton a la salida, es una finca increible, tienen flores y jardines muy lindos, la habitacion estaba dotada con cobijas y tambien tiene unos espacios comunes muy acogedores

Cons:

siento que la cama estaba muy blandita

2026-07-21 • via Nuitee
L
LG • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Jannes • couple • be
8
Pros:

Locatie, net buiten het drukke centrum

2026-07-20 • via Nuitee
M
Marie • couple • fr
9
Pros:

Personnel tres accueillant, toujours aux petits soins,cadre exterieur tres calme.Ambiance paisible

Cons:

Rien

2026-07-19 • via Nuitee
I
Ines • couple • es
9
Un lugar con mucho encanto
Pros:

El alojamiento está muy cuidado, limpio y es precioso. Es muy tranquilo para descansar pero está a 5 min caminando de la plaza de Salento. El desayuno es estupendo y el personal muy amable, repetiría sin duda!

2026-07-18 • via Nuitee
O
Oterjader • couple • co
4
Cons:

Ofrecen jacuzzi y no lo dejaron usar no son claros con la información me sentí estafado en ese sentido

2026-07-17 • via Nuitee
B
BiZi • solo_traveller • de
8
Pros:

Die Lage der Finca und der Garten war super.

2026-07-16 • via Nuitee
C
Cécile • solo_traveller • be
8
Pros:

Emplacement idéal, au calme, en face du petit terminal de bus, à l'écart du centre animé et en même temps proche. Salento est une petite ville très colorée et pas mal d'activités y sont proposées, notamment le parc de la carbonera à ne pas manquer.
Personnel sympa et frigo dans la chambre

Cons:

Les matelas sont très durs et chambres mal isolées . Jaccuzi pas en fonction.

2026-07-16 • via Nuitee
R
Romana • solo_traveller • cz
8
Pros:

It is basically across the street from bus station. You got your own small patio. Dog friendly.
Room was big enough. Breakfast was ok.

Cons:

Staff were not extremely attentative. Bathroom was not cleaned properly - hairs on the walls :/.
Not possible to get the water in accomodation.

2026-07-07 • via Nuitee
A
Alfonso • solo_traveller • es
8
2026-07-06 • via Nuitee
H
hilduara • couple • co
7
Pros:

El ambiente natural

Cons:

La cama muy dura, dificilmente puede uno descansar
Cuando hice la reserva en Booking aparecía incluido el desayuno, pero cuando llego al hotel me dicen que no estaba incluido. En uno de los días desayune y me cobraron $35.000 por unos huevos, una arepa y un cafe....malísimo el desayuno y super costoso.

2026-07-06 • via Nuitee
C
Cesar • solo_traveller • co
10
Pros:

La atención del personal excepcional, demasiado gentiles, el desayuno muy rico y las camas muy cómodas y limpias

2026-07-03 • via Nuitee
S
Simone • solo_traveller • it
9
Unique stay in a beautiful finca in Salento
Pros:

Beautiful garden, exceptionally welcoming staff

Cons:

Some facilities slightly old looking

2026-07-02 • via Nuitee
A
anthony • solo_traveller • fr
6
Pros:

Emplacement au coeur de salento (5mn à pied du centre)
Le petit déjeuner

Cons:

Le personnel n'a pas voulu s'arranger pour quitter la 2ieme nuit par changement de planning de mon côté la veille, c'est dommage... Ça fait aussi partie des voyages de changer en dernière minute ..

2026-07-01 • via Nuitee
L
Leidy • couple • co
10
2026-07-01 • via Nuitee
B
Bethany • solo_traveller • gb
10
Really nice
Pros:

Great location, lovely staff, appreciated that we were able to check in early too.

Cons:

The hot tub was empty but that was the only tiny issue we had.

2026-06-29 • via Nuitee