Grand Hotel Empire

Hotels
7.2 (1763 reviews)
Mannheimerstraße 15 , Frankfurt/Main , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Aging indoor facilities

Categories

Cleanliness
5.26
Multiple reviews mention cleanliness issues, especially in room conditions.
Service
8.73
Friendly and helpful staff in various reviews.
Location
8.77
Repeatedly praised for its proximity to major transport hubs.
Room Quality
7.22
Rooms are generally well-equipped but some reviews note aging furniture.
Amenities
6.75
Some amenities mentioned as below expectations, particularly breakfast offerings.
Value for Money
7.21
Generally viewed as reasonable price for the offered amenities, though some pricing concerns exist.
Food and Beverage
6.26
Breakfasts received mixed reviews, often cited as a low point.
Overall Experience
7.43
Guests had an overall satisfactory experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious 4-Star Stay in the Heart of Frankfurt

Sauna, Fitness-Centre, and Outdoor-Terrace: Unwind and relax in our sauna, stay active in the fitness centre, and enjoy the fresh air on our outdoor terrace.

Stunning Views and Convenient Location: Marvel at the views of the cathedral and Römer city hall from our hotel. Situated right at the Frankfurt main train station, explore the city with ease.

Fine Dining and Convenience: Indulge in international and local cuisine at our 8th-floor restaurant and bar with an outside terrace. With nearby amenities and attractions, everything you need is just a short walk away.

Experience luxury and convenience at Grand Hotel Empire. Book your stay now for an unforgettable experience.

Important information:

Please note that public parking is available a short distance from the property and must be reserved in advance of arrival. Please contact the hotel with the contact information provided in the booking confirmation.

Please note the credit card used to make the booking must be displayed at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1763 reviews
Cleanliness: 5.26
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 6.26
Overall Experience: 7.43
M
Michael • couple • de
8
2026-07-23 • via Nuitee
S
Schubert • solo_traveller • de
6
Fix the smell and you can be a great hotel.
Pros:

The staff was polite and helpful.

Cons:

There was a stench occupying all hall ways reminiscent of sulfur or rotten eggs.

2026-07-19 • via Nuitee
N
Nadine • solo_traveller • de
8
Schönes kleines Zimmer für einen kurz Aufenthalt
Pros:

Für mich die perfekte Unterkunft,Zentral gelegen für mich,das Zimmer hatte alles was ich brauchte,es war sauber und ordentlich,das Personal super freundlich.

2026-07-18 • via Nuitee
B
Bisan • family_with_children • se
1
Pros:

Hela hotellet stank

2026-07-18 • via Nuitee
J
Jerome • solo_traveller • de
4
2026-07-18 • via Nuitee
A
Asghar • solo_traveller • de
6
2026-07-18 • via Nuitee
D
Desiree • solo_traveller • de
7
2026-07-15 • via Nuitee
S
Stefan • solo_traveller • de
7
2026-07-15 • via Nuitee
G
Ghafar Shekib • solo_traveller • it
10
Pros:

I arrived early, and the young Indian staff member at reception kindly let me check in two hours before my scheduled reservation time. Everyone was very friendly and helpful. The hotel facilities were excellent, and the room was absolutely amazing.

2026-07-14 • via Nuitee
B
Björn • couple • dk
7
Für ein paar Tage sehr zu empfehlen
Pros:

Lage. Frühstück

Cons:

Sauberkeit darf gerne verbessert werden

2026-07-12 • via Nuitee
J
Jens • extended_group • de
6
2026-07-11 • via Nuitee
J
Jürgen • solo_traveller • de
8
2026-07-11 • via Nuitee
R
railtravel • solo_traveller • pt
7
BANHO SEM TOALHAS
Pros:

CENTRAL ...PERTO DA ESTACAO

Cons:

O QUARTO NAO TINHA NENHUMA TOALHA

2026-07-09 • via Nuitee
H
Heike • solo_traveller • de
10
Pros:

Das zentrale die Freundlichkeit

Cons:

Das die Kaffeemaschine kaputt war und die Brötchen ausgegangen sind

2026-07-09 • via Nuitee
S
Sandra • extended_group • de
8
Gerne wieder
Pros:

Sehr gute Lage, direkt am Hauptbahnhof

Freundliches Personal

Gutes Frühstück in der 8. Etage

2026-07-08 • via Nuitee
J
Jens • solo_traveller • de
7
2026-07-07 • via Nuitee
K
Kibrab • solo_traveller • de
8
2026-07-07 • via Nuitee
M
Marcel • solo_traveller • de
10
2026-07-07 • via Nuitee
L
lion • solo_traveller • de
7
Habe mehr erwartet.
Pros:

Direkt am Bahnhof, Kühlschrank, Safe, AC funktioniert, Frühstück ist OK.

Cons:

Handtücher, vor allem Bettwäsche sehr abgenutzt, viele Haare im Bett, alles ziemlich heruntergekommen.

2026-07-06 • via Nuitee
N
Nico • solo_traveller • de
7
2026-07-06 • via Nuitee