Grand Hotel Empire

Hotels
7.2 (1668 reviews)
Mannheimerstraße 15 , Frankfurt/Main , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Aging indoor facilities

Categories

Cleanliness
5.26
Multiple reviews mention cleanliness issues, especially in room conditions.
Service
8.73
Friendly and helpful staff in various reviews.
Location
8.77
Repeatedly praised for its proximity to major transport hubs.
Room Quality
7.22
Rooms are generally well-equipped but some reviews note aging furniture.
Amenities
6.75
Some amenities mentioned as below expectations, particularly breakfast offerings.
Value for Money
7.21
Generally viewed as reasonable price for the offered amenities, though some pricing concerns exist.
Food and Beverage
6.26
Breakfasts received mixed reviews, often cited as a low point.
Overall Experience
7.43
Guests had an overall satisfactory experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Luxurious 4-Star Stay in the Heart of Frankfurt

Sauna, Fitness-Centre, and Outdoor-Terrace: Unwind and relax in our sauna, stay active in the fitness centre, and enjoy the fresh air on our outdoor terrace.

Stunning Views and Convenient Location: Marvel at the views of the cathedral and Römer city hall from our hotel. Situated right at the Frankfurt main train station, explore the city with ease.

Fine Dining and Convenience: Indulge in international and local cuisine at our 8th-floor restaurant and bar with an outside terrace. With nearby amenities and attractions, everything you need is just a short walk away.

Experience luxury and convenience at Grand Hotel Empire. Book your stay now for an unforgettable experience.

Important information:

Please note that public parking is available a short distance from the property and must be reserved in advance of arrival. Please contact the hotel with the contact information provided in the booking confirmation.

Please note the credit card used to make the booking must be displayed at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 1668 reviews
Cleanliness: 5.26
Service: 8.73
Location: 8.77
Room Quality: 7.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 6.26
Overall Experience: 7.43
E
Elisabeth • couple • de
10
2026-06-13 • via Nuitee
I
Ionut2019 • solo_traveller • ro
6
Pros:

Poziția.

Cons:

În camera exista o ușă despărțitoare. Mic dejun foarte slab. Tv ul nu funcționa

2026-06-13 • via Nuitee
Z
Zoltan • solo_traveller • gb
10
2026-06-13 • via Nuitee
İlkay • solo_traveller • de
5
2026-06-10 • via Nuitee
T
Timo • solo_traveller • de
1
2026-06-09 • via Nuitee
M
Marian • solo_traveller • de
7
Pros:

Good connection to the train station + very friendly staff.

Cons:

It is fairly old in style. Dark room with a bit of an "old" smell. However very clean!
Location is not recommended at night, not the best neighborhood.

2026-06-09 • via Nuitee
V
Veronica • family_with_children • de
10
2026-06-08 • via Nuitee
A
Amin • solo_traveller • at
9
Pros:

Gästfreundlichkeit.

Cons:

Bei check in mehr information geben

2026-06-08 • via Nuitee
S
Silvia...silk1460 • solo_traveller • de
8
Gerne wieder
Pros:

Sehr freundliche Mitarbeiter. Das Bett war super bequem und ich habe winderbar geschlafen. Es gab einen Wasserkocher und Tee/Kaffee war gratis. Im Zimmer war es wirklich sehr angenehm ruhig. Abgeschlossener Parkplatz im Hinterhof. Bushaltestelle gleich gegenüber. Gutes Preis/Leistungsverhältnis.

Cons:

Die Lage hinter dem Bahnhof, war nicht gerade die Beste...

2026-06-07 • via Nuitee
D
DianaE • solo_traveller • de
8
Kurze Wege zum Bahnhof
Pros:

Große Zimmer, bequeme Betten und alles sauber. Gutes Frühstück auf der Terrasse mit Skyline-Blick. Nettes Personal. Relativ günstiger Parkplatz im Hof (aber sehr eng). Perfekte Lage mit kurzen Wegen zum Bahnhof.

Cons:

Badarmaturen könnte man erneuern.

2026-06-05 • via Nuitee
A
arbi • solo_traveller • fr
8
2026-06-05 • via Nuitee
H
Hans • solo_traveller • de
6
Pros:

Gute Lage direkt am Bahnhof

2026-06-03 • via Nuitee
V
Viraj • family_with_children • de
6
2026-05-31 • via Nuitee
N
Nishom • solo_traveller • in
8
2026-05-31 • via Nuitee
A
Amin • solo_traveller • at
7
2026-05-31 • via Nuitee
M
mulay • solo_traveller • in
9
2026-05-30 • via Nuitee
R
Rudi • extended_group • be
8
Goed hotel, centraal en leuk ontbijt
Pros:

Ligging aan station

Cons:

Ontbijt en uitzicht

2026-05-29 • via Nuitee
T
Torsten • solo_traveller • de
8
Pros:

Sehr gut gelegen direkt am Hauptbahnhof

2026-05-26 • via Nuitee
J
James • couple • gb
8
Ideal for city break
Pros:

Location was great, breakfast outstanding and staff were top notch. Room was very good

Cons:

No complaints at all

2026-05-26 • via Nuitee
E
Enrico • couple • de
5
Prüfen Sie bitte mal dieses Hotel und bewerten Sie selbst.
Pros:

Die Lage zur Innenstadt

Cons:

Frühstück war niemals im 4 Sterne Bereich. Zum Teil sehr abgewohnt.

2026-05-25 • via Nuitee