Mood Matuna Hotel Cartagena

Hotels
8.7 (635 reviews)
3271 Carrera 9a , Cartagena de Indias , co

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Noise disturbances
Inadequate laundry instructions

Categories

Cleanliness
8.46
Specific sentiment regarding cleanliness mentioned in multiple reviews.
Service
9.13
Positive sentiment about the staff and service quality mentioned in several reviews.
Location
9.17
Multiple reviews praised the excellent location for accessibility to attractions.
Room Quality
8.62
Overall positive mentions about room size and comfort.
Amenities
8.65
Facilities were adequate but could benefit from improvements in laundry service.
Value for Money
8.61
General sentiment implies good value relative to the amenities and services offered.
Food and Beverage
8.16
Breakfast received mixed reviews, but overall food quality was praised.
Overall Experience
8.83
Combines positive reviews and minor complaints, reflecting an overall good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:09

Property Description

Modern Amenities
The property offers a fitness centre and free WiFi throughout, ensuring guests stay connected and active during their stay.

Convenient Location
Located near various popular attractions, including Bolivar Park and Cartagena's Gold Museum, guests can easily explore the city's rich history and vibrant culture.

Delicious Dining Options
Guests can enjoy an American breakfast at the on-site restaurant, providing a convenient and delicious start to the day.

Book your stay at Mood Matuna Hotel Cartagena and experience the perfect blend of comfort and convenience in the heart of Cartagena de Indias.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 635 reviews
Cleanliness: 8.46
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.83
A
abarroso • couple • br
9
Excelente custo benefício.
Pros:

A localização é excelente, pois fica entre o Relógio/Cidade Amuralhada e o bairro Getsmani. 2 minutos andando para qualquer das duas opções.

Cons:

o café da manhã era limitado, apesar de gostoso. Havia poucas opções de pratos e variedade. A academia está precisando de manutenção, pois o único aparelho de musculação está com problemas nas polias. No quarto não havia frigobar e o cofre não funcionava.

2026-06-25 • via Nuitee
M
Mazzarello • couple • ar
10
Excelente!
Pros:

Nos encanto! Estaba a una cuadra de la ciudad amurallada. Todo super limpio y lindo! El personal excelente, super amables. La comida era riquisima y muy accesible. Mi marido es celiaco y estuvieron dispuestos a modificar los platos que tenian pan por arepas para que el pueda comer tranquilo y fueron cuidadosos con su comida para no contaminarla. Excelente todo

2026-06-24 • via Nuitee
M
Mazzarello • couple • ar
10
2026-06-24 • via Nuitee
P
Pereira • extended_group • br
9
Perfeita
Pros:

Limpeza

Cons:

Deveria ter um frigobar

2026-06-23 • via Nuitee
D
Diego H. Rodrigues • extended_group • br
8
muito cordial, satisfatoria.
Pros:

equipe maravilhosa, muito solicita, café da manhã era muito bom, não podia repetir, mas o prato que escolhíamos a la cart era bem servido. Hotel muito bem localizado proximo a pontos turisticos.

Cons:

quarto apesar de bonito, era bem pouco ilumuniado e com espelho pequeno, dificultando no momento de arrumarnos para sair.

2026-06-21 • via Nuitee
F
Felipe • extended_group • br
10
Superou minhas expectativas
Pros:

Serviço muito organizado, funcionários educados, o quarto nem se fala, ele era imenso, a cama enorme e tudo muito cheiroso, eu me senti muito bem no local.

Cons:

Sem reclamações

2026-06-16 • via Nuitee
A
ALEK • couple • pl
7
Pros:

Hotel blisko do wiekszosci atrakcji
Mila obsluga
Jest sala do cwiczen ale duzo mniejsza niz na zdjeciach

Cons:

W lazience wszedzie stopnie, pod prysznicem sporo plesni

2026-06-15 • via Nuitee
V
Valéria • solo_traveller • br
9
Pros:

O quarto é otimo

2026-06-11 • via Nuitee
J
Javier • solo_traveller • es
8
2026-06-11 • via Nuitee
J
Jeffry • solo_traveller • do
9
2026-06-07 • via Nuitee
D
DieterEnCaroline • solo_traveller • be
9
Ideaal location for excursions
Pros:

The location and the room

Cons:

Breakfast was a bit too much a restaurant and not much a breakfast buffet.
The street out front is dirty and has many unpleasant people making it feel unsafe

2026-06-07 • via Nuitee
J
Jeffry • solo_traveller • do
10
Pros:

La habitación

Cons:

Esta muy bien ubicado, pero sl frente hay un edificio un poco feo y gente durmiendo en las calles

2026-06-07 • via Nuitee
I
Ida Paula • couple • br
10
Organizado e bem localizado
Pros:

Muito bem localizado. O quarto é incrível: grande, limpo e organizado com muitos armários. Sensacional o varal no banheiro para os dias de beach club.

Cons:

O Wi-Fi oscila um pouco

2026-06-03 • via Nuitee
L
Louis Philippe • couple • ch
10
2026-05-31 • via Nuitee
A
Angela • couple • us
10
2026-05-31 • via Nuitee
S
Sean • solo_traveller • us
5
Decent place, until this shady experience.
Pros:

Good food in the restaurant, good location, comfy room.

Cons:

I decided that I wasn't in the mood for Caribbean chaos and left the next day. It was ok if I didn't get a refund. However, just yesterday, which was a month later, Mood Matuna charged my card AGAIN for $283.26, and simultaneously refunded $254.36, effectively charging me another $28.90. Mind you, this is in addition to the $260.35 that I already paid for three nights and only stayed one. Seems a little scammy.

2026-05-30 • via Nuitee
N
Nahyanna Cavalcante da • solo_traveller • br
10
2026-05-30 • via Nuitee
A
Ana Luiza • couple • br
1
Tudo pessimo! Fora os funcionários q foram bem atenciosos.
Pros:

Nada

Cons:

O qto cheirava a mofo, eu tive q carregar minhas malas, achei q o hotel tivesse piscina e não tinha e a localização era pessima!

2026-05-25 • via Nuitee
M
Maria Alejandra • couple • co
9
Pros:

el personal muy amable y la habitación muy cómoda.

Cons:

el desayuno

2026-05-25 • via Nuitee
S
Silvio2012 • solo_traveller • br
8
Pros:

Tamanho dos quartos, cama, localização. Dois aparelhos de ar condicionado no quarto dando um conforto termico excelente. Produtos de banho excelentes.

Cons:

Box do chuveiro sem iluminação e luz fraca no reservado com vaso sanitario. Nao tem geladeira no quarto.

2026-05-24 • via Nuitee