Cairns Central Plaza Apartment Hotel Official

Hotels
7.9 (859 reviews)
Corner McLeod & Aplin Streets , Cairns , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Nice beds
Great location
Clean rooms
Cons:
Rude staff
Lack of housekeeping
Unclean facilities

Categories

Cleanliness
6.93
Multiple complaints about the cleanliness of the rooms.
Service
8.9
Some reviews mention rude staff, but others note helpful staff willing to assist.
Location
9.44
Frequent mentions of great location convenient to attractions.
Room Quality
7.89
Mixed feedback with some complaints about the state of the rooms.
Amenities
7.42
Amenities mentioned were mostly acceptable, though some rooms lacked basic features.
Value for Money
7.88
Some guests felt it was overpriced for the quality received.
Food and Beverage
6.43
Some complaints regarding poor quality coffee provided in rooms.
Overall Experience
8.3
Overall mixed experiences with highlights on location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Luxurious Accommodation Options

Cairns Central Apartments offers elegant and spacious studios, one, and two-bedroom apartments with stunning ocean or hinterland views. Each unit is beautifully styled and equipped with a full kitchen, large flat-screen TV, and individual air conditioning for ultimate comfort.

Top-notch Amenities

Guests can enjoy complimentary Wi-Fi, parking, and Foxtel during their stay. The rooftop pool and spa provide a relaxing retreat with panoramic views, while the executive boardroom and conference space cater to business needs. The on-site tour desk is available to assist with exploring local attractions.

Prime Location

Located in the heart of Cairns CBD, opposite Cairns Central Shopping Centre, the hotel is within walking distance of key attractions such as the Esplanade, Night Markets, and Reef Casino. Experience the best of Cairns at Cairns Central Apartments.

Book now to experience luxury and convenience in the heart of Cairns CBD at Cairns Central Apartments.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 40 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 16 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 859 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 8.3
G
Gregory couple au
9
Pros:

Great location for a stop over

2026-07-24 via Nuitee
S
Suberia solo_traveller au
7
Pros:

Location

Cons:

Blind had a stain

2026-07-24 via Nuitee
L
Lisa couple au
8
Great location to amenities
Pros:

Great location, close to the shopping centre only 4 blocks to the esplanade and numerous restaurants and a short walk to the marina from the esplanade.

Cons:

1. Noise from the backpackers hotel across the street at night.
2. The unit lounge chair had no legs on it and was very low to the ground and not very comfortable (springs had gone). When sitting in it my knees were higher than my hips when seated making it hard to get out of and I’m only 168cm.
3. The balcony walls etc were dirty.
4. The unit was pretty dated.

2026-07-19 via Nuitee
M
Melinda solo_traveller au
8
2026-07-19 via Nuitee
D
David couple au
10
Excellent accommodation close to regional transport depots.
Pros:

It was very close to the railway station & bus station and supermarket. Spacious, modern, clean & secure. Also in the same building as a day surgery facility.

Cons:

For others info, it is some distance from the main restaurant precinct by the harbour- about 20 min walk.
We arrived after hours & there was a kiosk box to check in, but we didn’t know what ‘booking number’ to enter (booking.com’s reference did not work and others trying to arrive at the same time were also having problems as some booked through travel agents etc). Eventually we found it worked with my Australian phone number on record with booking.com.

2026-07-18 via Nuitee
V
Vera solo_traveller au
10
Pros:

Good view and very clean and tidy

Cons:

None

2026-07-13 via Nuitee
T
Tanille family_with_children au
7
2026-07-12 via Nuitee
D
Darryl solo_traveller au
10
Pros:

Every thing

Cons:

The bed wasn't that comfortable for my liking

2026-07-12 via Nuitee
I
Ilisapeci couple au
10
2026-07-11 via Nuitee
N
Niree solo_traveller au
9
2026-07-07 via Nuitee
L
Lydia solo_traveller au
10
Central location
Pros:

Location was excellent. Directly opposite Cairns Central. The centre of the city.
Free parking.
Lovely, welcoming staff on check in.
Comfortable room. Nice view.

Cons:

Nothing.

2026-07-07 via Nuitee
A
Alison family_with_children au
8
A lovely stay
Pros:

Price and location.

2026-07-07 via Nuitee
V
vicki solo_traveller au
8
Nice and very convenient
2026-07-06 via Nuitee
M
Michael Robert couple au
9
2026-07-06 via Nuitee
O
Olushola solo_traveller au
9
2026-07-06 via Nuitee
A
Angela family_with_children au
10
2026-07-06 via Nuitee
W
Werner couple au
9
2026-07-03 via Nuitee
G
Greg couple au
10
2026-07-02 via Nuitee
K
KAREN extended_group au
9
2026-06-21 via Nuitee
D
Deanne family_with_children au
8
2026-06-21 via Nuitee