Cairns Central Plaza Apartment Hotel Official

Hotels
7.9 (849 reviews)
Corner McLeod & Aplin Streets , Cairns , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Nice beds
Great location
Clean rooms
Cons:
Rude staff
Lack of housekeeping
Unclean facilities

Categories

Cleanliness
6.93
Multiple complaints about the cleanliness of the rooms.
Service
8.9
Some reviews mention rude staff, but others note helpful staff willing to assist.
Location
9.44
Frequent mentions of great location convenient to attractions.
Room Quality
7.89
Mixed feedback with some complaints about the state of the rooms.
Amenities
7.42
Amenities mentioned were mostly acceptable, though some rooms lacked basic features.
Value for Money
7.88
Some guests felt it was overpriced for the quality received.
Food and Beverage
6.43
Some complaints regarding poor quality coffee provided in rooms.
Overall Experience
8.3
Overall mixed experiences with highlights on location and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:57

Property Description

Luxurious Accommodation Options

Cairns Central Apartments offers elegant and spacious studios, one, and two-bedroom apartments with stunning ocean or hinterland views. Each unit is beautifully styled and equipped with a full kitchen, large flat-screen TV, and individual air conditioning for ultimate comfort.

Top-notch Amenities

Guests can enjoy complimentary Wi-Fi, parking, and Foxtel during their stay. The rooftop pool and spa provide a relaxing retreat with panoramic views, while the executive boardroom and conference space cater to business needs. The on-site tour desk is available to assist with exploring local attractions.

Prime Location

Located in the heart of Cairns CBD, opposite Cairns Central Shopping Centre, the hotel is within walking distance of key attractions such as the Esplanade, Night Markets, and Reef Casino. Experience the best of Cairns at Cairns Central Apartments.

Book now to experience luxury and convenience in the heart of Cairns CBD at Cairns Central Apartments.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 3.0% charge when you pay with a Diners credit card. Please note that there is a 2.0% charge when you pay with a UnionPay or JCB credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 40 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 16 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 849 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 6.43
Overall Experience: 8.3
W
Werner couple au
9
2026-07-03 via Nuitee
G
Greg couple au
10
2026-07-02 via Nuitee
D
Deanne family_with_children au
8
2026-06-21 via Nuitee
K
KAREN extended_group au
9
2026-06-21 via Nuitee
R
Robert couple au
8
2026-06-13 via Nuitee
H
Heidi extended_group au
8
Conveniently located and comfortable, perfect if you want to explore on foot.
Pros:

The property was conveniently located both to the esplanade (for the grown ups in our party) and the shopping complex with cinemas for my teenage son. The rooms were clean and contained all the amenities that we required during our stay (laundry/ kitchen/gym). The beds were comfortable.

Cons:

The only issues I had was that both showers required some maintenance to the screens as they allowed excessive water to run off and onto the floors. The clothes drier was old and switched itself off randomly. And the gym was lacking a full array of
Dumbbells with only 3 options and 5kg being the heaviest.

2026-06-12 via Nuitee
A
Andrew family_with_children au
8
2026-06-07 via Nuitee
T
Taylor couple au
10
2026-06-06 via Nuitee
B
Balu solo_traveller au
10
2026-06-06 via Nuitee
B
BattyCat solo_traveller au
8
2026-05-31 via Nuitee
B
Brad couple au
8
2026-05-28 via Nuitee
G
Gemma couple au
9
2026-05-27 via Nuitee
C
Cynthia solo_traveller au
10
2026-05-22 via Nuitee
K
Kennell family_with_children au
10
2026-05-22 via Nuitee
V
Vera solo_traveller au
9
Pros:

The room was clean and comfortable. the location was close to the shopping centre.

Cons:

No comment. Everything was good

2026-05-18 via Nuitee
M
Melissa couple au
6
Maybe okay during the week but not a place I would stay on the weekend
Pros:

Central location

Cons:

Music noise all night on Saturday night so very little sleep & need better information in the room regarding checkout information for key deposit & getting vehicle out early in the morning.

2026-05-18 via Nuitee
P
Pamai solo_traveller au
10
Very close to the shopping centre.
Pros:

Clean and friendly staff.

2026-05-13 via Nuitee
P
Paula solo_traveller au
9
Pros:

We loved how clean and tidy it was. Central position. Undercover.carpark

Cons:

Tight carpark

2026-05-13 via Nuitee
P
peter winspur solo_traveller au
7
Pros:

Convenient

Cons:

Tired

2026-05-11 via Nuitee
Y
Yu Vee solo_traveller au
9
Pros:

Great location
Clean apartments
Great balcony

Cons:

Some old stains in the bath tub

2026-05-08 via Nuitee