DoubleTree by Hilton Dartford Bridge

Hotels
Doubletree by Hilton
7.7 (1691 reviews)
Masthead Close, Crossways Business Park , Dartford , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Nice swimming pool
Cons:
Room heating issues
Limited dining options
Additional parking fees

Categories

Cleanliness
7.16
Rooms were noted as clean, but pool and facilities were mentioned as not the cleanest.
Service
9.13
Staff were described as very helpful, friendly, and professional.
Location
8.67
Hotel location noted as good with a nice atmosphere.
Room Quality
6.62
Heating issues mentioned in multiple reviews and room felt cold.
Amenities
8.15
Facilities like gym and sauna were appreciated but noted to be tired.
Value for Money
6.61
Parking fee not disclosed during booking and limited dining options affected perceived value.
Food and Beverage
7.66
Breakfast was good, but menu options were limited and food was sometimes cold.
Overall Experience
7.63
Had redeeming qualities but overall affected by room issues and service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:50

Property Description

Luxurious Accommodations
Experience comfort and style in our newly refurbished, air-conditioned rooms equipped with modern amenities, including a work desk and a TV with pay-per-view channels. Enjoy 24-hour room service for your convenience.

Dining with a View
Indulge in international cuisine at QE2 Restaurant while taking in breathtaking views of the Dartford Bridge. Unwind at the QE2 Bar with a wide selection of wines, beers, and spirits, or relax at the QE2 Lounge with specialty coffees and snacks.

Wellness and Leisure
Relax and rejuvenate with a range of beauty treatments at our health club, or unwind in the indoor pool, gym, spa bath, sauna, and steam room. Stay active at the fully equipped fitness centre or take a dip in the 15m swimming pool.

Book now for a luxurious stay at DoubleTree by Hilton Dartford Bridge, just a short drive from premier shopping destinations and convenient access to Eurostar services.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 9 per day.

Location

Guest Reviews

7.7
Based on 1691 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.67
Room Quality: 6.62
Amenities: 8.15
Value for Money: 6.61
Food and Beverage: 7.66
Overall Experience: 7.63
J
James couple gb
7
2026-07-04 via Nuitee
A
Alan solo_traveller gb
8
2026-07-04 via Nuitee
S
Skippy2 solo_traveller gb
6
Fairly pleasant hotel some kind of big party with lots of money in cases being banded about?
Pros:

Fairly pleasant hotel some kind of big party with lots of money in cases being banded about?

Cons:

Fairly pleasant hotel some kind of big party with lots of money in cases being banded about?

2026-07-03 via Nuitee
L
Lakeisha couple gb
10
2026-07-01 via Nuitee
N
Nkechi couple gb
10
2026-07-01 via Nuitee
V
VAKEESAN couple gb
6
Ok
Pros:

Gym

Cons:

The reception staff, wasn't attentive

2026-06-30 via Nuitee
M
Mariam solo_traveller ca
10
2026-06-30 via Nuitee
S
Shadi family_with_children gb
6
It wasn’t as expected. Couldn’t enjoy the facilities, swimming pool so busy.. full all the time . The restaurant options
Pros:

Nothing special

Cons:

It was clean

2026-06-28 via Nuitee
A
Arlaine family_with_children gb
6
Pros:

Facilities are clean.

Cons:

Airconditioning aint good especially we book this hotel to escape the heat at home.

2026-06-28 via Nuitee
J
James couple gb
9
Night hotel. Shame about carpark costs!
Pros:

Large clean hotel from reception to bedroom
Staff friendly.
Love the decor in the reception area. With the pink blossom trees. Kind of Japanese feel.

Cons:

Cost of hotel car park. Arrived at 12pm had bar snacks and drinks. You get two hours free in car park. Then I asked about checking in early at 2pm, that was a no, as the room was not ready. That fine I except that, I asked about sorting out the £10.50 for the over night parking at that point, and that was a no too only when I check in.
So ended up paying out £7 for car park for 1hour for then at 3pm on the dot, I ended up paying out a further £10.50 as a hotel guest overnight stay for the same carpark. Why I couldn't just pay the £10.50 at 2pm as they could see via my booking I was staying the night!

2026-06-28 via Nuitee
J
June family_with_children gb
9
Great value for money.
Pros:

It was easy to find, very clean, staff were very polite and helpful. Food was nice and value for money.

Cons:

Nothing

2026-06-28 via Nuitee
R
Richards solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-26 via Nuitee
F
Fatma couple gb
9
2026-06-26 via Nuitee
A
Anifowoshe Ademola family_with_children gb
8
Pros:

The environment and the service was good.

Cons:

What i didnt like is that the bathroom door does not have a lock when using the toilet or having a shower. My teenage kids and i was not happy about it thue to privacy.

2026-06-26 via Nuitee
P
Petr solo_traveller pt
8
2026-06-26 via Nuitee
F
Frank Duro solo_traveller ie
8
Great location great facilities
Pros:

Great location easy access to London centre

Cons:

The AC temperature was a bit hard to adjust, kept going up and down

2026-06-25 via Nuitee
F
Frank Duro solo_traveller ie
8
Pros:

Great location easy access to London Central.

Cons:

It was warm weather and the AC is isn't that great. Hard to adjust the temperature kept going up and low at the same time .

2026-06-25 via Nuitee
O
olivera solo_traveller ch
1
2026-06-23 via Nuitee
C
Cobbold solo_traveller gb
9
Pros:

I liked the room, it was nice and spacious. It was very clean as well. The staff at reception were very friendly and helpful.

Cons:

The location was not easily accessible and not close to any amenities.

2026-06-23 via Nuitee
O
Odilia solo_traveller gb
3
Ok
Pros:

Staffs were friendly and overall hotel was clean

Cons:

Room was hot no air conditioning, windows could not open, tight air no ventilation windows not opening. Waste of money

2026-06-23 via Nuitee