The Berkeley Hotel Pratunam

Hotels
8.7 (8961 reviews)
559 Ratchaprarop Road , Bangkok , th

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Noise issues
Limited breakfast choice
Crowds during breakfast

Categories

Cleanliness
8.16
Some comments suggest cleanliness issues, including minor maintenance issues.
Service
9.13
Many reviews praise the friendly and helpful staff, contributing positively to the experience.
Location
9.67
Multiple reviews highlight the excellent location for shopping and accessibility.
Room Quality
8.12
Mixed feedback regarding room luxury; some found it below expectations for a 5-star hotel.
Amenities
8.65
Amenities such as breakfast buffet and pool are generally well-reviewed.
Value for Money
8.61
Value perceived as decent, but some reviews suggest it falls short of expectations for pricing.
Food and Beverage
8.66
Breakfast received mixed feedback; some found choices limited but quality was appreciated.
Overall Experience
8.63
Overall positive experience despite some negatives; strong points are location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:31

Property Description

Luxurious Accommodation
Experience 5-star luxury at The Berkeley Hotel Pratunam - SHA Extra Plus in Bangkok. Indulge in air-conditioned rooms with modern amenities and elegant decor, ensuring a comfortable stay.

Diverse Dining Options
Satisfy your cravings with a variety of cuisines at the hotel's restaurant, offering American, Cantonese, and Chinese dishes. Halal options are also available upon request, catering to all guests' preferences.

Convenient Location
Situated just 600 metres from Gaysorn Village Shopping Mall, this hotel is surrounded by popular attractions like Amarin Plaza and Central World. With free WiFi, airport transfers, and a fitness centre, The Berkeley Hotel Pratunam - SHA Extra Plus is the perfect choice for your Bangkok getaway.

Important information:

• The Berkey Hotel Pratunam is a 100% smoke-free property. This policy applies to all guest rooms and common areas to ensure a cleaner, healthier, and more comfortable environment for all our guests. For your convenience, a designated smoking area is available for those who wish to smoke.
• A security deposit of THB 1,000 per room per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
• Infant age between 0 - 4 years old will receive complimentary stay when sharing the existing bed with parents inclusive of breakfast when book room with breakfast basis..
• Children aged 0–11 years stay free when sharing an existing bed, However, breakfast will be charged at 250 THB per child for 5-11 years old child upon check-in directly with hotel. Please note that 250 THB child breakfast is not included in the price paid to Booking.com
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 8961 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
C
Carla family_with_children nl
10
2026-08-29 via Nuitee
S
Shlomi solo_traveller il
9
Pros:

Everything was great
Location, facilities
The room was big
High standard hotel

Cons:

The restaurant is very very poor, not at the same standard of the hotel.
Extremely expensive and very low quality of food.
The staff of the restaurant was very aggressive and not nice at all.
For you, not seat and eat at the restaurant of the hotel.
Very bad experience... :(

2026-08-29 via Nuitee
P
Phun solo_traveller gb
9
Impressed
Pros:

Got a lot more 'room' than expected, was clean throughout. Kids loved their double-bed-bunk-bed. 24th floor offerred great views of the city. Decent wifi in room and throughout hotel.

Kids also loved the pool (consistent 1.2m, they were tall enough to stand, so less of a worry to leave them to play and relax pool side). Had no issues with finding sun loungers whenever we went to the pool

Only ate there on 2 occasions, both being lunch buffets (weekday International and Dim Sum), got great discount on both for being hotel guest, was good selection of food on both. Also had great value and quality massages from hotel spa (again, good discount for being hotel guest).

Of what little interaction we had with staff (we are low maintenance), they were polite, helpful, and attentive. 1k baht security deposit for the stay which is returned (suggest doing this by cash as instant return, rather than waiting on a card refund).

Location is great for food/malls/market/night market/best priced currency exchange - much within 10 mins walking distance, not always needing to get taxis. Seven-Eleven just next door is super convenient. Tip, only discovered on last day, whilst conected mall is not the best, use it as an easy covered walk way to the main sky bridge junction to malls and markets.

Stayed as a family of 4 (kids aged 9 and 6), and would happily stay again on our next trip to Bangkok.

Cons:

Lift transfer on 11th floor between blocks was a slight annoyance, but not a deal breaker for us.

After stubbing toes a few times on the mini step up from the bathroom to room, you soon become wise.

2026-08-29 via Nuitee
A
Amelie family_with_children fr
9
Très bon choix pour Bangkok
Pros:

Hôtel très bien situé proche d’un très grand centre commercial. Chambres avec très belles vues. Privilegier les chambres en hauteur. Les chambres familiales sont sur les coins du builging avec de très grandes fenêtres.

Cons:

Rien

2026-08-29 via Nuitee
R
Rafael family_with_children de
10
2026-08-29 via Nuitee
A
Abdulrahman family_with_children ae
7
Pros:

The location and the staff

Cons:

The cleanliness, and the furniture is so old which need to be change

2026-08-29 via Nuitee
C
Carlos family_with_children es
9
Pros:

Muy buen desayuno, camas cómodas, albornoces, todo muy cuidado. Además esta muy bien ubicado y la piscina es genial.

Cons:

Nada en particular

2026-08-29 via Nuitee
V
Virda family_with_children gb
6
2026-08-29 via Nuitee
F
Fatma extended_group qa
10
مريح جدا ودائما اقامتي فيه شكرا جزيلا
Pros:

كل شي من استقبال والموظفين وخدمة وموقع الفندق قريب من الاسواق وجميع الخدمات كل الشكر للجميع

Cons:

لا شي

2026-08-28 via Nuitee
A
Alessandro extended_group it
8
Pros:

Accoglienza

Cons:

Di prendere due ascensori se sei alla torre nord

2026-08-28 via Nuitee
L
Liezel couple gb
8
2026-08-28 via Nuitee
A
Ali solo_traveller ae
10
2026-08-28 via Nuitee
D
De Silva solo_traveller lk
9
2026-08-28 via Nuitee
R
rinat solo_traveller il
8
2026-08-28 via Nuitee
K
Kaselyn extended_group sg
8
2026-08-28 via Nuitee
M
May family_with_children bh
10
2026-08-28 via Nuitee
S
sascha solo_traveller de
8
2026-08-28 via Nuitee
S
sascha solo_traveller de
8
2026-08-28 via Nuitee
D
Dor family_with_children il
7
Pros:

Location was good

Cons:

We had a 5 rooms reservation, its a large group - we were placed on the lowest floor the hotel had because we made the reservation with booking.com, other guests were given higher floors they had reservations with agents.

We talked to other guests and also a receptionists insinuated that its bc we came from booking.com

In addition - some of the rooms we got were smaller than the others, we did not get a baby cot in the room and some of the rooms had some mold in the bath tub. Did not feel lime a 5 star standard.

2026-08-28 via Nuitee
T
TOMOKAZU extended_group jp
7
Cons:

騒がしい

2026-08-28 via Nuitee