Custom House Hotel

Hotels
9 (1125 reviews)
Bowling Harbour Road , Bowling , gb

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
Pets allowed
Pet basket
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
First aid kit available
Shared stationery like menus, pens are removed
Process in place to check health of guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfy rooms
Cons:
Poor room size in some cases
Complex access codes

Categories

Cleanliness
8.89
The hotel was reported as very clean by several guests.
Service
9.36
The staff was described as friendly and welcoming often.
Location
9.4
Guests praised the fantastic location and easy access to various attractions.
Room Quality
8.35
Several guests found the rooms lovely, but some reported issues with room size and comfort.
Amenities
8.88
Standard amenities, with additional comments about breakfast offerings.
Value for Money
8.84
Overall positive sentiments about the price relative to the experience.
Food and Beverage
8.89
Breakfast options were plentiful and tasty, according to reviews.
Overall Experience
9.36
Many guests expressed a desire to return, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:39

Property Description

Charming Garden and Terrace
Custom House Hotel in Bowling offers a charming garden and a relaxing terrace for guests to unwind and enjoy the serene surroundings.

Convenient Location
Situated just a short distance from popular attractions like Glasgow Botanic Gardens, University of Glasgow, and Riverside Museum of Transport and Technology, the hotel provides easy access to the best of the city.

Modern Comfort
Each unit in the hotel features a flat-screen TV, ensuring guests can enjoy their favorite shows and movies during their stay.

Ready to experience a delightful stay at Custom House Hotel? Book now and make unforgettable memories during your visit to Bowling.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1125 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
C
Claire • solo_traveller • gb
10
An amazing stay
Pros:

Loved everything about our stay.
The kitchen and breakfast bits were a lovely extra touch.

Cons:

Parking - signs to show where we should park There was lots of space but no designated area.

2026-05-30 • via Nuitee
P
Pippa • couple • gb
9
Pleasant stop off on the way to the highlands!
Pros:

The room decor was beautiful and the location was lovely with secure parking! We loved the communal kitchen and the bed was very comfy.

Cons:

The listing said that dogs were free and each room had a dog bed, the day before I was sent a link to pay for a dog? And there was no dog bed? Felt a bit smoke and mirrors. Also the door was a little short which meant that noise carried really easily!
The room was fine for a one night stay but perhaps a bit small for any longer!

2026-05-29 • via Nuitee
J
Julian • couple • gb
9
Very good. Our second visit and will definitely visit again.
Pros:

Great location. Great decor and week presented. Nice homely touches as well as being stylish. Good kitchen facilities.

Cons:

Coffee machine didn’t work but housekeeping offered to make one in a vacant room for us.

2026-05-29 • via Nuitee
L
Leonard • couple • gb
8
Lovely place to stay with comfortable bed. Very clean accommodation. Breakfast room an added bonus.
Pros:

Excellent location

Cons:

We stayed on a Sunday night and there was a lack of nearby hostelries serving food.

2026-05-27 • via Nuitee
R
Robert • couple • gb
10
A quiet stay with an outstanding view of the Clyde
Pros:

Views out of this world we will definitely be back

Cons:

No breakfast but a lovely cafe nearby

2026-05-27 • via Nuitee
J
john • couple • gb
10
Wonderful accommodation, but don't select the Balmoral Chicken from The GLEN LUSSET pub!
Pros:

Wonderful and relaxing location, very safe parking for our motorbikes. Very secure accommodation. We would definitely LOVE to return some day.

Cons:

Unfortunately I got food poisoning at a nearby pub and am still recovering 6 days later; of course this has absolutely whatsoever to do with the accommodation, but it did ruin my holiday.

2026-05-27 • via Nuitee
H
Hadrian • couple • gb
10
Luvly
Pros:

Location

2026-05-27 • via Nuitee
J
Joss • solo_traveller • gb
9
Pros:

Veey clean and shiny

2026-05-26 • via Nuitee
M
Martin • family_with_children • gb
10
Wonderful location in a quirky building
Pros:

The location was fantastic with wonderful views. The bed was super comfortable and the kitchen with the complimentary breakfast was great.

Cons:

It was all good

2026-05-26 • via Nuitee
H
Helen • solo_traveller • gb
9
2026-05-25 • via Nuitee
A
Annika • solo_traveller • de
10
Pros:

What a highlight on our Scotland trip!
This old custom house is located right at the Bowling Harbour and the river Clyde. It is the perfect place for a peaceful, quiet stay. It is located in between the beautiful nature of Loch Lomond and Glasgow.
The direct surrounding area is amazing, the harbour offers the prettiest views and walks.
The room is cozy and provides everything that is needed for a good stay. There are coffee, tea and cookies in the room, as well as a hair dryer. The room was very clean!
The community kitchen is so nicely decorated. Bread, cornflakes, jam, milk and good Nespresso coffee are there for all guests to have. If you are a guest, please remember to clean up after yourself, so everyone can enjoy the shared space.

The hotel is self check-in only. Check your messages after booking and have your phone ready to enter the door code.
Finding the hotel was easy with Google Maps, the directions provided were accurate. Be brave enough to take a sharp right turn into the narrow road in between the wall and hotel to reach the gate and parking.

2026-05-25 • via Nuitee
P
Pieter • couple • nl
10
2026-05-24 • via Nuitee
T
Theresa • solo_traveller • gb
9
2026-05-24 • via Nuitee
L
Linda • couple • gb
10
Unfortunately it was just an overnight stay wish we could have stayed longer.
Pros:

The location it made you feel very chilled nice setting and to see the boats moored up it was lovely.

Cons:

Nothing to dislike.

2026-05-23 • via Nuitee
E
Elisabeth • couple • ch
9
2026-05-22 • via Nuitee
D
David • couple • us
7
Good place to stay outside Loch Lomond
Pros:

Good location if you want to avoid Loch Lomond

Cons:

Room was small

2026-05-22 • via Nuitee
L
Liam • solo_traveller • gb
8
Pros:

Quirky and full of character.
Lots of nice touches and communal kitchen area great for interacting with other guests

2026-05-21 • via Nuitee
A
Alanna • solo_traveller • gb
10
Cons:

Nothing

2026-05-20 • via Nuitee
P
Prudence • couple • gb
10
A lovley surprise on the edge of the Clyde
Pros:

Staying in a property that had been very well renovated and had such a history as a Custom House in the Bowling Basin on the Clyde was so much better than a corporate hotel, the price was the same, the facilties were better. It had a communal kitchen where they supplied all you needed for breakfast. There was a microwave, kettle and coffee maker, you could make a basic meal. It had a quirky feel that made you feel you were welcome although we didn't see anyone. We had a bedroom with a river view on the top floor, it was worth the climb! The postiion on the lock was lovley for a stroll before setting of again. I would stay there again.

Cons:

Nothing,

2026-05-20 • via Nuitee
B
Brian • solo_traveller • gb
9
Pros:

Great location, quiet, well appointed room.

2026-05-19 • via Nuitee