Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable beds
Great location
Delicious breakfast
Cons:
Old rooms in the antique tower
Gym area could improve
Small pool

Categories

Cleanliness
9.21
Most reviews commend the cleanliness as excellent, contributing positively.
Service
9.18
Frequent mentions of attentive and friendly staff highlight the excellent service.
Location
9.22
Many reviews praise the great location, making it easy to access popular areas.
Room Quality
8.17
Some reviews mentioned older rooms, especially in the older tower.
Amenities
8.7
General positive remarks about the amenities, though some areas like the gym could improve.
Value for Money
9.16
Most guests felt the value matched the price, particularly when considering breakfast.
Food and Beverage
9.21
Breakfast and other dining options received high praise.
Overall Experience
9.18
Overall positive sentiments across reviews, indicating a strong experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:36

Property Description

Modern Hotel with Elegant Decor
Sonesta Hotel Cali, located in the north of Cali, offers a modern stay just 19 km from Alfonso Bonilla Airport. The rooms feature elegant lighting and pale cream décor, equipped with LCD TVs, air conditioning, and coffee makers.

Gourmet Dining and Shopping
Indulge in fusion specialties at Cook´s restaurant or savor a delicious American breakfast at Mango's restaurant. Guests can explore designer boutiques at Chipichape Shopping Centre and Zona Rosa.

Relaxation and Convenience
Enjoy free WiFi, well-equipped gym, and spa services at the hotel. Additionally, benefit from free parking, guided city tours, and show tickets arranged by the tour desk.

Book now to experience luxury and convenience at Sonesta Hotel Cali!

Important information:

As per Colombia's tax laws, foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when they receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11, or TP12 stamp or visa upon entry to the country. The exemption only applies to room package rates (accommodations plus service). The permit must be shown upon arrival.

Please note that for the 19% VAT exemption:

For the application of the exemption, foreigners and Colombians who enter the national territory without the intention of settling in Colombia and who prove such condition are considered residents abroad.

Please note that for reservations of 5 or more rooms, an advance payment of the total reservation amount is required; this must be made within the established period to ensure availability.

The foreigner residing abroad must prove this condition by presenting the original passport, the Andean card, or the Mercosur card proving their migratory status; for this purpose, the passport must be stamped with the PT code (tourist permit) with a validity of 90 days, or with the type V visitor's visa.

The national will prove his status as a resident abroad, by presenting the documentation issued by the authorities of the country of residence (ID of the country of residence, aliens card, residence card or residence certificate), with the respective stamp of entry to the country stamped in the Colombian passport; therefore, it does not apply if the entry to the country is made through BIOMETRIC MIGRATION.

The exemption will apply in all cases to the purchase of a tourist package by a national or foreign resident abroad.

Please note that the property can accommodate pets weighing no more than 10 kg.

Please note that pets will incur an additional charge of COP 70,000 per stay.

Please note that the property will not accommodate the following dog breeds:

-Staffordshire Bull Terrier.
-Dobermann.
-Tosa.
-American Staffordshire Terrier.
-Bullmastiff.
-American Pit Bull Terrier.
-Dogo Argentino.
-Bull Terrier.
-Fila Brasileiro.
-Neapolitan Mastiff.
-Dogue de Bordeaux.

All pets staying at this property must be up to date on vaccinations. guests are required to present their vaccination cardGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for COP 30,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1748 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
D
David • extended_group • us
10
2026-07-04 • via Nuitee
G
Germán orlando • couple • co
10
2026-07-02 • via Nuitee
R
Rocio • couple • co
9
Gran experiencia en Cali
Pros:

Servicio excelente. Yessica en Recepción fue fantástica desde el momento en que llegamos. El personal del restaurant muy amable. Recomendado Cooks como muy buena opción para almuerzo y cena

Cons:

Colchón pudo ser más comodo

2026-06-30 • via Nuitee
D
Danna • solo_traveller • co
10
2026-06-30 • via Nuitee
R
RODRIGUEZ ROMERO • solo_traveller • co
10
Pros:

La atencion fue muy buena, y las instalaciones limpias y modernas

Cons:

Todo fue de mi agrado

2026-06-30 • via Nuitee
D
Duran • extended_group • sv
8
Pros:

la ubicación

Cons:

no habia donde refilar agua (solo en el gimnasio) y la que ponian en el lobby se acababa rapidamente

2026-06-30 • via Nuitee
M
Maria Natalia • extended_group • co
10
CALIDAD HUMANA Y EMPATIA TUVE UN PROBLEMA CON MI BOLSO Y FUERON DEMASIADOS LINDOS TODOS NOS AYUDARON
Pros:

EL DESAYUNO ESTABA DELI

Cons:

TODO ME GUSTO

2026-06-29 • via Nuitee
E
Edgar Alfonso • solo_traveller • co
10
2026-06-28 • via Nuitee
L
Luis Alberto • couple • co
10
2026-06-27 • via Nuitee
M
MARCELO • family_with_children • ec
8
Bueno , calidad, precio
Pros:

Limpio , amables y cómodo

Cons:

Todo muy bien

2026-06-24 • via Nuitee
C
Claudia Cristina • couple • co
9
2026-06-18 • via Nuitee
C
Carolina • couple • co
8
2026-06-16 • via Nuitee
N
Nicolas • couple • co
10
2026-06-16 • via Nuitee
L
Lindsey • couple • sr
9
Pros:

Clean, location (just next to the hospital (‘clinica de occidente’).

Cons:

Nothing to report

2026-06-14 • via Nuitee
F
Fernando • solo_traveller • us
10
2026-06-14 • via Nuitee
A
Andres • solo_traveller • co
2
Cons:

Intentaron entrar a mi habitación en la mañana, la explicación la verdad muy decepcionante

2026-06-13 • via Nuitee
J
Jeff • solo_traveller • us
10
Magnifico
Pros:

Fourth trip to Cali in last 15 months. A total of about 55 days at the sonesta. Thank you for all of your kindness

Cons:

I had to go back home

2026-06-12 • via Nuitee
Y
Yovana • solo_traveller • co
10
2026-06-11 • via Nuitee
V
Veronica • extended_group • co
10
2026-06-09 • via Nuitee
K
Kathe • couple • co
10
Felicidad
Pros:

El servicio todo excelente

Cons:

Na

2026-06-08 • via Nuitee