Hotel Torre Guelfa Palazzo Acciaiuoli

Hotels
8.4 (1731 reviews)
Borgo SS. Apostoli, 8 , Florence , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Parking can be challenging
Some cleanliness issues

Categories

Cleanliness
7.51
One review mentioned the room was slightly dirty.
Service
8.98
Multiple reviews praised the polite and helpful staff.
Location
9.02
Many reviews highlighted the excellent central location.
Room Quality
7.97
Some rooms had issues with temperature and comfort.
Amenities
8.4
Amenities were generally well received, with some mentions of the rooftop.
Value for Money
8.36
Standard quality for this hotel tier.
Food and Beverage
8.51
Breakfast was specifically mentioned as excellent.
Overall Experience
8.48
Overall positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:21

Property Description

Historic Elegance and Modern Comfort
Located just 100 metres from Ponte Vecchio and the Uffizi Gallery, Hotel Torre Guelfa Palazzo Acciaiuoli offers a delightful stay in a 13th-century building.

Antique Furnishings and Tower Views
The hotel seamlessly blends old-world charm with modern amenities, featuring antique furniture and boasting the tallest tower in Florence. Enjoy a unique view over the city and hills from the tower.

Relaxing Terrace and Free Wi-Fi
Unwind on the terrace with a glass of wine, taking in the picturesque surroundings after a day exploring Florence. Stay connected with complimentary Wi-Fi throughout the property.

Experience the charm of historic Florence at Hotel Torre Guelfa Palazzo Acciaiuoli. Book your stay now for an unforgettable Italian getaway.

Important information:

Please note that check-in is from 08:00 until 20:00 for the rooms in the annex. Some of them are accessible only via 15 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 1731 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.02
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.36
Food and Beverage: 8.51
Overall Experience: 8.48
K
Katie extended_group us
8
Highly recommend—great location!
Pros:

The hotel was in a great location! The breakfast was wonderful as were the staff. The beds were quite firm, otherwise the room was good. We highly recommend this hotel!

Cons:

The beds were very firm

2026-07-25 via Nuitee
L
Lorenzo solo_traveller it
10
2026-07-25 via Nuitee
J
Janina family_with_children se
10
Jag bokar detta hotell nästa gång jag åker till Florens
Pros:

Fantastiskt läge, tillmötesgående, vänlig och mycket hjälpsam personal. Utsiktstornet var en mycket uppskattad bonus!!

2026-07-21 via Nuitee
F
Felipe couple br
9
2026-07-21 via Nuitee
F
Fernando Augustinho couple br
9
Hospitalidade
Pros:

A atendente do café da manhã merece nota 10.

2026-07-20 via Nuitee
A
Andrew couple us
10
Pros:

The location was absolutely incredible. Far enough from the train station to be away from any seedy elements, yet super close to all the landmarks of Florence. I’d definitely stay again when in Florence. Plus the rooftop bar has some spectacular views of the city at night. Very cool place!

Cons:

Nothing really.

2026-07-20 via Nuitee
L
Laura solo_traveller it
10
Pros:

Hotel di charme in uno storico edificio nel centro della città . Lo staff è molto cortese, disponibile e pronto a venire incontro ad ogni esigenza del cliente. La colazione è servita in una sala storica ed è abbondante, varia e molto curata (gentilissima la signora Vivian). Bellissima la terrazza panoramica che si affaccia su Firenze alla sommità di una torre antica.

2026-07-19 via Nuitee
E
Elena family_with_children ae
7
Great location, clean, delicious hotel, good value for money.
Pros:

Location, clean, good breakfast, kind staff speaking English

Cons:

We had family room for 4, 2 single beds for kids were very old and not comfortable.

2026-07-19 via Nuitee
E
Elizabeth solo_traveller gb
9
Part of Florence's History
Pros:

Lovely historical hotel perfectly located near Ponte Vecchio and Palazzo Vecchio. Beautiful view from tower, worth the climb! Breakfast in a medieval hall! Amazing high ceilings. Staff friendly and very helpful.

Cons:

Being picky bathroom was a bit on the small side

2026-07-19 via Nuitee
C
Carmen couple au
10
2026-07-18 via Nuitee
A
Alison couple us
8
Good stay. Would recommend.
Pros:

Great location. Staff was very helpful. Good breakfast.

Cons:

Room had air conditioning but it did not feel like the room really cooled down.

2026-07-18 via Nuitee
O
Ondrej Mudrak solo_traveller cz
10
2026-07-17 via Nuitee
H
Horatiu extended_group gb
7
2026-07-17 via Nuitee
I
Igor couple ca
10
Pros:

We had a wonderful stay in this hotel. Its location is simply perfect—right in the heart of Florence’s historic center, only about a five-minute walk from the Uffizi Gallery and within easy walking distance of the many other famous landmarks.
One of the greatest pleasures of staying here is being able to step outside and immediately immerse yourself in the unique atmosphere of Florence. Walking through the narrow medieval streets.
The hotel is an excellent base for exploring Florence on foot.
The breakfast, which was included in the room rate, was excellent, with a wide variety of fresh and delicious options to suit every taste.
The hotel also offers convenient parking nearby for guests arriving by car. The parking service costs €35 per night.
If you want to experience the true spirit and beauty of Florence while enjoying the convenience of an outstanding central location, this hotel is a wonderful choice.

2026-07-16 via Nuitee
G
Gray couple gb
10
The skyline of Florence was magical from the tower
Pros:

Our comfort room was in the annex part of the building. The room itself was beautiful and spacious, however getting to it was a little difficult especially with the suitcases as it wasn't near a lift.

There were no coffee machine facilities in the room and we had to plug the kettle in on the floor as there were no accessible plugs near the table.

The room overlooked the back of the hotel so no view to speak of.

The view from the tower at the top of the hotel was incredible and made the stay very worthwhile. We enjoyed several drinks in the evening listening to the sounds of the city.

The breakfasts were really good, plenty on offer and we ate in the banqueting hall.

Cons:

Getting to the room was only accessible via two flights of stairs.

No coffee machine/facilities in the room although this was mentioned

2026-07-15 via Nuitee
A
anne sophie solo_traveller fr
10
parfait
Pros:

ce palais est sublime, il invite vraiment à la rêverie. La chambre était belle spacieuse et climatisée, avec des peignoirs de chaussons et mention spéciale aux produits de beauté bio et sans matière cancérigène. Le bar sur la terrasse de la tour est incroyable. Les personnes qui travaillent dans cet hôtel sont très agréables. Le petit dej copieux, varié et de bonne qualité.

Cons:

le matelas devait dater un peu

2026-07-14 via Nuitee
A
ardian couple ch
7
2026-07-14 via Nuitee
C
Calogero giunta family_with_children it
10
2026-07-14 via Nuitee
S
Sebastian couple ro
4
2026-07-13 via Nuitee
J
Joy solo_traveller us
10
Pros:

The staff was excellent! The place was beautiful and location perfect

2026-07-12 via Nuitee