Woodlands Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8 (2421 reviews)
13 Panmure Terrace , Dundee , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2421 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
S
Sinead extended_group gb
9
2026-05-30 via Nuitee
D
David solo_traveller gb
10
The room was perfect, location, car parking and facilities top star
Pros:

The room was excellent and location

Cons:

Nothing

2026-05-29 via Nuitee
C
Catherine solo_traveller gb
10
Pros:

Staff were brilliant very helpful and friendly .we ate out so can't comment on the food we did have a couple of drinks unfortunately my hot chocolate and tea were both Luke warm .nice woodland surroundings not as close to the beach as I imagined it would be (my fault for not checking) hotel was very clean.. would definitely stay again

Cons:

Having a accessable room which was a bit of a walk away on the ground floor but really far from the reception pool and restaurant..also no accessable parking left yet didn't see any other guests using wheelchair or on crunchs/sticks yes I know not every disability is visible.. paying £7.50pp to use the pool facilities I thought was a bit much considering the cost of the rooms for a night I would like to think it should be free for paying guests.

2026-05-28 via Nuitee
H
Hazel solo_traveller gb
10
Pros:

Very friendly helpful staff clean room

2026-05-27 via Nuitee
K
Ken extended_group gb
8
2026-05-27 via Nuitee
A
ALLEN couple gb
8
Good hotel
Pros:

Very spacious

2026-05-26 via Nuitee
S
Sean solo_traveller gb
6
Pros:

The evening meal

Cons:

The noise from the wedding

2026-05-26 via Nuitee
A
Alison Wenzerul couple gb
9
Pros:

food was very well prepared and tasy

2026-05-25 via Nuitee
M
Maureen extended_group gb
9
Pros:

Good choice for dinner, plenty of choice on breakfast buffet. I liked being able to pick the time slot for breakfast

Cons:

Nothing

2026-05-25 via Nuitee
J
Jemma couple gb
10
It was brilliant. Cant wait to go back
Pros:

The pool was brilliant. The room was big, bed was comfy, bathroom was lovely.

Cons:

Nothing i didn’t like

2026-05-24 via Nuitee
L
Lynsey solo_traveller gb
9
2026-05-24 via Nuitee
C
Chloe solo_traveller gb
7
Roasting hot room - small double.
Pros:

The staff were friendly, hotel grounds were well kept with nice greenery.

Cons:

The temperature of the room was unbearably hot.

2026-05-24 via Nuitee
L
Lorraine couple gb
9
We thoroughly enjoyed our stay
Pros:

Breakfast was excellent

Cons:

would be great to have a mini fridge in the room and some hand wash in the bathroom

2026-05-23 via Nuitee
D
David couple ca
8
Met our needs perfectly
Pros:

N/A

2026-05-22 via Nuitee
D
David solo_traveller gb
9
Pros:

Everything, all excellent.

Cons:

Mattress very hard rubber mat for shower wrong size and didn't stick to bath.

2026-05-22 via Nuitee
R
Robert couple gb
7
It was adequate.
Cons:

Soundproofing wasn't that good.

2026-05-21 via Nuitee
S
Steve solo_traveller gb
10
Pros:

Food was excellent

2026-05-21 via Nuitee
D
Daniel solo_traveller gb
10
Pros:

Lovely clean hotel on the doorstep to Broughty Ferry nice grounds plenty of parking

2026-05-20 via Nuitee
H
Henwood solo_traveller gb
4
a dark quiet room is not a high expectation
Cons:

booking in for a shower and a good nights sleep - air con unit outside window, blind allowed light in at dawn meant I woke early

2026-05-20 via Nuitee
I
Ian solo_traveller gb
8
2026-05-20 via Nuitee