Woodlands Hotel, BW Signature Collection

Hotels
BW Signature Collection by Best Western
8 (2670 reviews)
13 Panmure Terrace , Dundee , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Noise in rooms
Temperature issues

Categories

Cleanliness
7.89
Clean and well-maintained rooms, with some mentions of minor issues.
Service
8.86
Staff consistently described as friendly, helpful, and accommodating.
Location
7.9
Convenient location, though some negative aspects mentioned regarding distance to city center.
Room Quality
7.35
Rooms were mostly clean and comfortable, but some guests mentioned issues like noise and temperature.
Amenities
7.88
Good amenities with some facilities not utilized by all guests.
Value for Money
7.84
Generally considered good value, though some comments about specific items felt overpriced.
Food and Beverage
8.39
Food options highly praised, particularly breakfast and specific dishes.
Overall Experience
7.86
A positive overall impression with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:57

Property Description

Luxurious Amenities and Leisure Club
The Best Western Woodlands Hotel, a former mansion house, boasts a luxurious indoor leisure club with a 12.5m pool and various relaxing facilities. Guests can indulge in massage treatments, reflexology, and acupressure provided by professional masseuses.

Individually Designed En Suite Bedrooms
With 65 uniquely designed en suite bedrooms, this hotel offers peace and privacy. Each room is equipped with modern comforts, including free WiFi, ensuring a comfortable stay for every guest.

Convenient Location and Nearby Attractions
Situated near Broughty Ferry, the hotel is surrounded by landscaped gardens and offers ample free parking. Guests can easily explore nearby attractions such as Carnoustie Golf Links, St. Andrews, and the V&A Dundee, making it an ideal choice for leisure and business travelers alike.

Book your stay at the Best Western Woodlands Hotel for a luxurious and convenient experience.

Important information:

When booking 5 rooms or more, different policies and additional supplements will apply.

Please note, due to rising costs From March 6th 2023 admittance to the leisure club will be £10 per adult and £5 per child (aged 5-16) under 5 's are free per day for residents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2670 reviews
Cleanliness: 7.89
Service: 8.86
Location: 7.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
S
Suzanne solo_traveller gb
9
Pleasant and comfortable stay.
Pros:

Easy access large comfortable room and bed

Cons:

I like everything

2026-07-24 via Nuitee
N
Nicolas family_with_children be
9
Chouette chambre en famille
Pros:

Chambre très grande parfaite pour la famille (The Wyldes)
Gentillesse et amabilité du personnel au bar et au resto.

Cons:

Soin des détails et propreté des abords (notamment la plate-forme du toit sur laquelle donnait la chambre, où il y avait des déchets et débris). Pas de store ni de rideaux à la grande fenêtre de la chambre, donc réveillé très tôt par la lumière.

2026-07-23 via Nuitee
D
Daniel solo_traveller gb
7
Nice hotel staff were great
Pros:

The staff were great

Cons:

Distance from shop

2026-07-22 via Nuitee
B
Bland solo_traveller us
10
2026-07-22 via Nuitee
D
David couple fr
7
Pleasant hotel with terrific breakfast
Pros:

We loved the location. The breakfast was delightful and the staff friendly. The pool, jacuzzi and sauna were great though it had not been made clear upon our arrival that they cost an extra £32/family. We paid an extra £15/cot for the kids.

Cons:

The beds were subpar for a hotel this fancy. Also, one of the huge windows had no curtains, so the room was too bright at night. It was also difficult making the room temperature go down at night but we figured it out in the end.

2026-07-22 via Nuitee
R
Richard couple gb
10
2026-07-21 via Nuitee
F
Francisco Jose couple es
10
2026-07-21 via Nuitee
D
David solo_traveller gb
8
Cons:

Bed was very uncomfortable and creaked alot. Shower was cool.
Not hot

2026-07-21 via Nuitee
J
Jodi solo_traveller gb
9
Pros:

The pool was lovely. In the morning you did feel like you were in the way of the regulars though.

Cons:

Bed was far too soft for my back.

Also not your fault but hardly ate any breakfast due to a lady constantly blowing her very choked up nose. Another table was put off by it too.
It was making me feel sick and even my daughter asked for us to leave.

2026-07-20 via Nuitee
P
Pelosi solo_traveller gb
8
Pros:

It's a lovely location. Woodlands is a perfect name

Cons:

The double bed was a bit small but very comfortable

2026-07-20 via Nuitee
T
Ticconi family_with_children it
8
Pace comfort e relax
Pros:

Hotel confortevole, personale gentile e disponibile. Ristorante buono, spa e piscina molto gradevoli. Ci siamo rilassati e abbiamo goduto della tranquillità di Dundee e i meravigliosi dintorni.

Cons:

Siamo capitati in una stanza con le finestre alte e affaccio su un tetto, peccato ma comunque è andata bene.

2026-07-20 via Nuitee
J
J solo_traveller gb
7
2026-07-19 via Nuitee
B
Björn family_with_children be
9
2026-07-18 via Nuitee
C
Caroline solo_traveller gb
9
Excellent location and staff
Pros:

Friendly staff. Easy check in. Gorgeous grounds

Cons:

Nothing

2026-07-17 via Nuitee
T
Terri solo_traveller gb
9
2026-07-17 via Nuitee
J
Jim couple gb
7
2026-07-17 via Nuitee
S
Sarah couple gb
8
Slow paced.
Pros:

Tucked away in nice grounds. Sun trap beer garden. Room was cool. Ample free parking. Bar and restaurant staff couldn’t be more helpful. Evening meal was excellent.

Cons:

Pleasant stay but most of other guests were significantly older so it had a certain feel to the place. Was inappropriate at breakfast when a group came down in their pyjamas.

2026-07-17 via Nuitee
R
Reanne couple gb
8
A great getaway
Pros:

The location makes you feel out the way which is great, breakfast was good,some staff are helpful and friendly. Dinner was lovely and the spa area was great

Cons:

Drinks at the bar are pretty expensive, no mini fridge in the rooms. Some of the staff in the bar area didn’t seem to know what time last orders were on the first night we arrived. First being told after midnight then when we went to get a drink at around 10:50pm was told it was last orders

2026-07-17 via Nuitee
J
Jack couple nl
8
Geweldig! Braw!
Pros:

The Hydration Station at the entrance (necessary in this heat). Invalid room shower floor, chair, mirror height was excellent with a leg amputation (or a wheelchair). There's a lovely walk down through Reres Park, Orchar Park, Panmure Street underpass to the Esplanade and then along the waterfront to Broughty Ferry shops, attractions (castle harbour, lifeboat, churchyards, pubs and restaurants. A half-hour in, half an hour back with other routes available to spread out the climb.

Cons:

We didn't notice that we were expected to request (daily) room tidy, and so we missed out on our coffee and biscuits one day when they ran out.

2026-07-16 via Nuitee
E
Emilia solo_traveller pl
10
Pros:

Bardzo ładne pokoje ,sympatyczna obsługa, przyjemny basen ,jednak trzeba bylo dopłacić 7 funtów od osoby. Śniadanie 12 funtów, polecam.

Cons:

Zapach w łazience, nie kwestia higieny lecz starego budynku. Czystość na wysokim poziomie

2026-07-15 via Nuitee