Villa Eugenia Boutique Hotel

Hotels
9.2 (2416 reviews)
Jai Alai 4 , San Sebastián , es

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great service
Comfortable accommodations
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
8.18
Some reviews mentioned issues with cleanliness, specifically dust and stains on sheets.
Service
9.99
Many guests highlighted excellent service and attentiveness from the staff.
Location
8.69
The hotel is slightly distant from main attractions, but still accessible.
Room Quality
9.64
Comfortable rooms with good amenities, noted for their spaciousness and decor.
Amenities
8.67
Basic amenities were lacking, but some guests appreciated the available coffee and tea.
Value for Money
9.63
Guests felt the pricing was reasonable for the quality and service received.
Food and Beverage
9.18
Breakfast was generally well-received, though some suggested it could be improved.
Overall Experience
9.65
Overall satisfaction is high with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Luxurious Garden Hotel in San Sebastián

Seasonal Heated Swimming Pool: Relax and unwind in our seasonal heated swimming pool, perfect for a refreshing dip after a day of sightseeing.

Comfortable and Well-Equipped Rooms: Our air-conditioned rooms feature modern amenities such as rain showers, flat-screen TVs, wardrobes, minibars, and safes, ensuring a comfortable stay for all our guests.

Convenient Location: Situated just 1.3 km from the Kursaal Congress Centre and Auditorium, Hotel Villa Eugenia offers easy access to popular attractions like Victoria Eugenia Theatre, Calle Mayor, and Buen Pastor Cathedral.

Experience the charm of San Sebastián at Hotel Villa Eugenia. Book now for an unforgettable stay!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.

Reception hours are from 8 am to 10 pm, but you can access the hotel independently whenever you want.

Tourist license: H-SS-00880Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2416 reviews
Cleanliness: 8.18
Service: 9.99
Location: 8.69
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.63
Food and Beverage: 9.18
Overall Experience: 9.65
A
Achim couple de
10
Pros:

Das Hotel war super schön. Es hatte ein besonderes Flair, weil es klein und fein ist. Das Frühstück war sehr liebevoll hergerichtet mit einer tollen Auswahl. Die Parkplatzreservierung hat prima auch für unser E-Auto geklappt. Die Ladesäule war allerdings nur eine normale, extra gesicherte Steckdose, so dass das Laden sehr lange gedauert hat.
Die Lage zur Altstadt war fußläufig ca. 20 Minuten. Dadurch, dass wir unsere Fahrräder dabei hatten, war es ganz einfach. Fast überall sind gut ausgebaute Fahrradwege in der Stadt, so dass wir das Auto gar nicht gebraucht haben und alles mit dem Fahrrad angeschaut haben.

2026-05-29 via Nuitee
C
Charles extended_group gb
10
2026-05-29 via Nuitee
B
Birgit extended_group de
8
Cons:

Das Zusatzbett hat gequischt

2026-05-28 via Nuitee
R
Raymond couple gb
8
Modern styling and obliging staff,
Pros:

Modern, appointed in a minimalist style.
Secure inside parking.
Easy access to the many bus services into town.
Small pool and sun terrace.
Very good continental breakfast with very attentive staff.
Stayed for three nights as part of a 17 day tour, and would use again if staying in San Sebastián.

Cons:

Rather a steep slope from the main road and transport links, which was slightly problematic for my wife.
You don’t know the topography when booking.
Air conditioning controlled by receptionist🙄

2026-05-26 via Nuitee
F
Fjorella couple nl
8
2026-05-26 via Nuitee
S
Sandrine family_with_children fr
9
C'était très bien
Pros:

Petit dejeuner très complet, piscine tres agréable.

Cons:

Manque d'une salle de sport

2026-05-26 via Nuitee
C
Chris solo_traveller be
10
Pros:

Vriendelijk en behulpzaam personeel

Cons:

Niets

2026-05-26 via Nuitee
A
ANJALI couple fr
9
Bel hôtel dans une jolie bâtisse, avec tous les conforts , dans une rue tranquille
Pros:

Le confort, les aspects pratiques, la propreté, la piscine très agréable
Le garage est très pratique également: large, bien éclairé, frais

Cons:

C’est juste un tout petit peu trop loin de la Concha . Donc on marche beaucoup !
Le garage est absolument nécessaire mais il est cher.

2026-05-25 via Nuitee
P
Paul extended_group gb
9
Welcoming, helpful, friendly, comfortable and very clean.
Pros:

The central location worked very well for us. Having access to a secure garage was great. Comfort and cleanliness were top notch and the breakfast choices were excellent.

Cons:

Nothing, it was the perfect choice for us.

2026-05-25 via Nuitee
H
Hanna couple nl
8
Great stay in San Sebastián
Pros:

Very nice rooms, well decorated, nice lounge area. Staff was really helpful and nice. The walk to the city center is quite nice and the surf beach is around the corner.

Cons:

Breakfast could be better

2026-05-24 via Nuitee
H
Hanna couple nl
8
Very nice!
Pros:

Nice Hotel, rooms, Lobby and staff

Cons:

Breakfast could be better

2026-05-24 via Nuitee
A
Anders extended_group se
10
2026-05-24 via Nuitee
L
lukeharold extended_group au
9
Great hotel, lovely pool, friendly staff.
Pros:

Great hotel. We had a lovely stay. Gros is a really nice area with lots to see and do. I'd definitely recommend this hotel although it's a slightly longer walk to Old Town for those unable to walk longer distances. It was good for us as we could walk off the extra calories from the amazing town.

2026-05-23 via Nuitee
J
jacqueline couple ch
10
2026-05-21 via Nuitee
K
Katie couple be
9
2026-05-20 via Nuitee
I
igor family_with_children gb
9
great stay with nice staff
Pros:

Very nice hotel, not to far from old town - 15 - 20 minutes walk which I don't mind as I enjoy walking, loved the free coffee machine, great swimming pool although weather wansnt great when we were there, very nice rooms, staff super friendly

Cons:

paying for parking when you are already paying quite a bit for the room but appreciate there isn't a lot of spaces and no parking close by, would be nice to have a proper bar to enjoy an evening drink as there is none.

2026-05-20 via Nuitee
A
Anja couple de
9
2026-05-19 via Nuitee
A
Alejandro couple ar
8
2026-05-19 via Nuitee
R
R couple be
8
goed hotel, iets te ver van het oude stadscentrum om te wandelen
Pros:

vriendelijkheid, behulpzaamheid; goed ontbijt; koffir, thee en minibar gratis

Cons:

geen kasten of bergruimte in de kamer

2026-05-19 via Nuitee
C
Corina family_with_children nl
10
Pros:

The breakfast was delicious! The hotel was clean which is most important to us. The staff was friendly and helpful.

2026-05-18 via Nuitee