TownePlace Suites Omaha West

Hotels
•
TownePlace Suites by Marriott
8.3 (111 reviews)
10865 West Dodge Road , Omaha , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Pungent smell in room
Worn bedding
No hand soap availability

Categories

Cleanliness
7.95
Most reviews mention cleanliness positively, but minor issues with hand soap availability noted.
Service
8.45
The staff is described as friendly and helpful across multiple reviews.
Location
8.95
Conveniently located next to the highway, mentioned positively by guests.
Room Quality
7.45
Issues with bedding and pungent smell reported, affecting overall satisfaction.
Amenities
7.95
Good breakfast and comfort noted, but mention of swim pool not being prepared for indicates room for improvement.
Value for Money
8.45
Standard value expected for facilities provided and location.
Food and Beverage
8.95
Breakfast was highly praised, indicating a strong area for this hotel.
Overall Experience
8.25
Generally a pleasant stay with noted improvements required in room comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:40

Property Description

Convenient Location
Located in the Old Mill area, just a short drive from downtown Omaha, TownePlace Suites Omaha West offers easy access to city attractions while providing a peaceful retreat away from the hustle and bustle.

Comfort and Convenience
Each spacious room is equipped with a fully equipped kitchen, free Wi-Fi, and a cozy sitting area, ensuring a comfortable stay for both leisure and business travelers. Guests can also enjoy the indoor swimming pool, gym, and daily continental breakfast during their stay.

Modern Amenities
Featuring amenities like a stovetop, dishwasher, and 32-inch flat-screen TV in every room, the hotel caters to guests' needs for a relaxing and enjoyable experience. Plus, with nearby attractions like the Henry Doorly Zoo, there's something for everyone to explore.

Book your stay at TownePlace Suites Omaha West for a delightful and convenient hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 11 years old stay for US$0 per person per stay when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 111 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 8.25
J
Joseph • solo_traveller • us
4
Not what I expect from a Marriot hotel.
Pros:

Easy to get to. Comfortable bed

Cons:

Everything was broken. No ice machine in entire facility. Elevator broken on arrival. Cleaning crew left large trash bags in hallway every day. Stairwell stunk of trash.

2026-07-15 • via Nuitee
J
Janessa Christensen • solo_traveller • us
10
2026-07-08 • via Nuitee
I
Igumenshcheva • couple • us
8
Pros:

breakfast, a room

Cons:

poor signal for WiFi

2026-07-08 • via Nuitee
J
Jill • couple • us
10
2026-06-24 • via Nuitee
B
Brad • couple • us
7
Overall, a nice stay, but the exorbitant pet fee left a bad taste with us. 🤨
Pros:

The breakfast was adequate, but a couple more hot food options would have been appreciated. The area was convenient for us traveling through the Omaha area. The room itself actually provided more than we really needed, as it had a "full" kitchen.

Cons:

I didn't appreciate people smoking Marijuana so close to the entrance. I think that should be treated the same as your smoking policy.
I also didn't appreciate the very high fee for having a dog along. I think I have paid as much as $50, but $100 is too much. If you don't want travelers with pets to stay at your facility, just say so. For this reason alone, we would not chose to stay again.

2026-05-10 • via Nuitee
K
Karen • solo_traveller • us
9
Pros:

Always a good, clean choice when staying in Omaha. It is a little pricey, but so much better than several local options we will be back.

2026-05-06 • via Nuitee
J
Julie • family_with_children • us
10
2026-04-07 • via Nuitee
K
Kellea • family_with_children • us
9
Pros:

The staff was very friendly and very helpful!😊
Our room was clean, just wish it would’ve been bigger.

Cons:

Need to upgrade the treadmills. The belts were taped because of tears in them.
I thought our King suite with sofa bed would have been bigger. The pictures posted for the room made it look bigger, but that’s on me. The square footage was listed. 301 sqft is not enough space for two little ones and 3 adults.

2026-03-21 • via Nuitee
M
Melissa • solo_traveller • us
8
Pros:

Love the heated pool!! And the grills!!

Cons:

Never enough towels in the pool area

2026-03-16 • via Nuitee
B
Bethany • family_with_children • us
10
2026-01-19 • via Nuitee
N
Nancy • family_with_children • us
1
Filthy dirty
Cons:

Filthy dirty sofa bed. Totally unusable

2026-01-19 • via Nuitee
A
Antoinette • solo_traveller • us
10
2026-01-19 • via Nuitee
R
Robert • solo_traveller • us
8
2026-01-15 • via Nuitee
T
Theresa • family_with_children • us
10
Pros:

The room was clean and comfortable. The bed was great along with the pillows. Do you sell those pillows or the name of them. We left to early to eat breakfast. Location was great. We were close to the highway and the event we attended. I would stay there again.

2026-01-12 • via Nuitee
N
Nancy • couple • us
8
2026-01-11 • via Nuitee
R
Robbins • family_with_children • us
10
Pros:

Nice clean and very good staff

Cons:

Atmosphere

2025-11-23 • via Nuitee
J
Josh • solo_traveller • us
9
2025-11-17 • via Nuitee
V
Valeisa • family_with_children • us
5
Really great stay except my bed this time!
Pros:

Descent breakfast, staff was nice and everything was well cleaned.

Cons:

The property itself was great. Interstate access is very convenient. I’ve stayed at this property before but the bed this time was very sunken in made relaxing and bedtime very uncomfortable.

2025-11-03 • via Nuitee
A
Ameisha • family_with_children • us
10
2025-10-23 • via Nuitee
K
Kenneth • couple • us
7
2025-10-14 • via Nuitee