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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Diving
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Massage services
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Windsurfing
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Snorkelling
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Spa/wellness center
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Solarium
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Hammam
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Heated pool
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Indoor pool
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Toilet with grab rails
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Emergency cord in bathroom
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Kids' pool
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Steam room
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Broadcast Live sport events
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Temporary art galleries
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in air-conditioned rooms with modern amenities and a private bathroom. Each room is furnished with a comfortable desk and a safety deposit box for your convenience.
Relaxation and Recreation
Enjoy a year-round outdoor pool, indoor pool, sauna, and hammam for ultimate relaxation. The hotel also offers a shared lounge for guests to unwind in.
Convenient Services
Start your day with a delicious buffet or continental breakfast. Benefit from 24/7 multilingual reception staff, providing guidance in German, English, Spanish, and French. Take advantage of available bike and car hire services for exploring the beautiful surrounding area.
Experience luxury and comfort at Mercure Ponta Delgada Azores!
A deposit may be required at the property.
Location
Guest Reviews
L’hotel è molto ben posizionata nel centro di ponta delgada.
Belle le piscine.
Personale gentile e professionale.
Camere ampie e pulite.
Prezzo alto.
Unica pecca il breakfast box che abbiamo richiesto (causa volo all’alba) un po’ al di sotto delle aspettative.
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Nowy, bardzo zadbany obiekt :) odpowiednio chłodny pokój. Dobra lokalizacja. Do lotniska 10
min autem. Zwiedzanie miasta dostępne na piechotę :) Bardzo miła obsługa.
Widok z okna na pustostan, ale nie przeszkadza tak bardzo.
Instalaciones nuevas, piscina/SPA, ubicación céntrica, hotelazo con mucho potencial.
Desayuno muy sin más para un hotel de esta categoría (la sección salada estaba fría, nada hecho en el momento, poca calidad en general, zumos no naturales, etc). Personal del desayuno/bar nada agradable y sin formas básicas para atender al público.
Location, staff, amenities.
This is a 4 star hotel that does Not offer 1. Body lotion 2. Shampoo and Conditioner. Are you kidding me?
This is available only for privileged rooms!!.
Make this may be a 2 star motel or upgrade by adding most essential stuff.
Le personnel et la chambre
Le ménage, l'emplacement au centre avec des chaises musicales pour avoir sa place de parking
It was very nicely decorated and felt luxurious
The parking was not guaranteed
Veldig sentralt og fint hotel, med hyggelig personale
Pulver-eggerøre og dårlig maskinkaffe trekker ned frokosten!
Locatie, zwembad, lieve meiden van het personeel
Geen nespresso apparaat, geen stoel op het balkon en het uitzicht.
Sehr geschmackvolles Interieur und aufmerksames Personal!
Perfect location in the center of town, everything is walkable. Breakfast Buffett was excellent with lots of options and even accommodated me with items like ketchup when I asked. Staff was always very friendly. The property was bigger than it looks from the outside! The free spa amenities were a plus for us, we loved the sauna and steam room. Oh and they gave us a free upgrade on our room, for absolutely no reason! 5 stars in our book!
We arrived very late and we had a rental car so we navigated our own way to the hotel property. We circled the block 2-3 times because we could not find the hotel! We did not knock any points off for this because all the local hotels are like this, very hidden, just good information to know before you go. I’ve added a photo of the actual front of the hotel.
Estaba muy céntrico, personal muy amable ,hotel con instalaciones muy buenas y desayuno excepcional
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