Hotel Casa Veranda Guatemala

Hotels
8.7 (1080 reviews)
12 Calle 1-24 Zona 10 , Guatemala , gt

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Good cleaning
Cons:
Inattentive staff
Limited breakfast variety
Issues with amenities

Categories

Cleanliness
8.41
The cleanliness of the room was good, but there were comments about a cleaning lady entering the room unnecessarily.
Service
9.08
Some guests noted that the staff could be more attentive and friendly.
Location
9.22
Multiple reviews highlight the very good location of the hotel, with good surroundings for walking.
Room Quality
8.67
Reviews indicated that rooms are comfortable and spacious.
Amenities
8.2
Some amenities were mentioned, but there were complaints about lack of utensils and issues with the TV and internet.
Value for Money
8.66
Mixed sentiments regarding the price versus amenities offered, with some guests feeling it doesn't justify the price.
Food and Beverage
8.51
Breakfast had limited variety, but quality was noted to be good.
Overall Experience
8.88
Overall a nice hotel with some drawbacks but memorable for its comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:59

Property Description

Modern Hotel in Guatemala City

Luxurious Suites with Amenities
Indulge in our air-conditioned suites featuring wooden floors, a balcony, and a cozy living room with top-notch entertainment options. Enjoy the convenience of a minibar, safe, and work desk. The fully equipped kitchen is perfect for your culinary needs, and the private bathroom offers premium toiletries for your comfort.

Dining and Leisure Facilities
Savor delicious meals at our on-site restaurant or unwind with a refreshing drink at the bar. Stay active at our gym with massage services available. Our 24-hour reception ensures your needs are always met, and our tour desk can assist with car rentals and currency exchange. Benefit from our concierge service for a seamless stay.

Book your stay at Hotel Guatemala Casa Veranda for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1080 reviews
Cleanliness: 8.41
Service: 9.08
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.88
R
Recinos • solo_traveller • sv
9
Pros:

La atención del personal.

Cons:

Me gustaba más cuando nos daban cafetera.

2026-07-25 • via Nuitee
S
sergio • solo_traveller • gt
10
Pros:

Me gusto todo:, ubicación, instalaciones, servicios, comodidad de camas, almohadas....el ingreso y egreso al parqueo el personal muy atentos

Cons:

La recepcionista, la calificó como pésima en atención al cliente, comentario que tienen conocimiento los personeros del hotel. Es una experiencia desagradable para cualquier huésped.

2026-07-24 • via Nuitee
D
Diana • solo_traveller • co
10
2026-07-21 • via Nuitee
D
Dorian • solo_traveller • gt
8
2026-07-21 • via Nuitee
E
Ever • couple • us
8
2026-07-20 • via Nuitee
J
John • couple • us
10
A delightful place to stay.
Pros:

The location is excellent. The staff was very friendly and helpful. The restaurant at the hotel is great. Every meal was delicious.

2026-07-20 • via Nuitee
A
ANDREA CITLALLI • solo_traveller • mx
10
EXCELENTE¡¡¡
Pros:

Todo el personal e hace sentir como en casa ¡¡

2026-07-20 • via Nuitee
A
Anthony • solo_traveller • us
9
2026-07-20 • via Nuitee
M
Melany Dayana • solo_traveller • gt
10
2026-07-15 • via Nuitee
M
Melany Dayana • solo_traveller • gt
10
2026-07-15 • via Nuitee
J
Jordana • couple • cr
10
Buena relación ubicación - calidad
Pros:

Muy limpio y bonito

2026-07-14 • via Nuitee
J
Julio Francisco • solo_traveller • gt
8
Pros:

Me gusta el hotel en todo prácticamente, llena todos los aspectos

Cons:

En lo único que puedo opinar que no es excelente es en la pintura externa del hotel

2026-07-12 • via Nuitee
J
Julio Francisco • solo_traveller • gt
9
Pros:

Me gusta la limpieza de la propiedad y la ubicación

Cons:

Pienso que ya le toca una pintada general a la propiedad

2026-07-12 • via Nuitee
L
Luis • extended_group • gt
10
Excelente lugar!
Pros:

La atención de sus colaboradores

2026-07-11 • via Nuitee
I
Isaias • solo_traveller • gt
10
2026-07-11 • via Nuitee
A
ANA CELESTE • solo_traveller • gt
10
Pros:

Todo

2026-07-10 • via Nuitee
J
John • solo_traveller • gb
9
Pros:

Lovely big room and a huge bed really clean and spacious, nice breakfast. Room was quiet.

Cons:

1 teabag 1 coffee per day , why

2026-07-10 • via Nuitee
R
Rosalba • couple • us
10
2026-07-05 • via Nuitee
C
Carlos • solo_traveller • us
10
Pros:

Great location, nice staff, great food and awesome hotel room.

Cons:

Everything was great. No complaints.

2026-07-03 • via Nuitee
R
Rosalba • couple • us
10
Al 100
Pros:

Exelente Tecomendado

2026-07-01 • via Nuitee