Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Good Location
Cons:
Small Rooms
Crowded Amenities

Categories

Cleanliness
8.55
Reviews indicate the hotel is very clean, with specific mentions of clean rooms.
Service
8.55
Staff were noted as friendly and helpful in several reviews.
Location
8.75
Many reviews praised the convenient location near attractions and public transport.
Room Quality
8.15
Rooms were highlighted as comfortable, but some mentioned they were small or had issues.
Amenities
8.05
Several amenities were appreciated, though some guests mentioned missing features.
Value for Money
8.45
Many guests felt they received good value, especially when rates were lower.
Food and Beverage
8.25
Breakfast was noted positively, though some guests had issues with crowds.
Overall Experience
8.45
Overall, guests expressed satisfaction with their stay despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Convenient Location
Located close to major attractions like Kumamoto Castle and Suizenji Park.

Modern Amenities
Air-conditioned rooms with flat-screen TVs and private bathrooms.

Multilingual Staff
Available around the clock to assist guests in English, Japanese, and Korean.

Experience comfort and convenience at Grids Premium Hotel Kumamoto. Book now for an unforgettable stay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2266 reviews
Cleanliness: 8.55
Service: 8.55
Location: 8.75
Room Quality: 8.15
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 8.25
Overall Experience: 8.45
H
Haruna • solo_traveller • jp
8
Pros:

New and mostly clean, has necessary amenities

Cons:

There was a red lip scratch on my bed sheets.

2026-06-13 • via Nuitee
B
Brendan • solo_traveller • au
8
Pros:

The location waa very convenient

Cons:

The bed was a little too hard for my back

2026-06-12 • via Nuitee
G
Grigorios Antonios • couple • gr
10
2026-06-10 • via Nuitee
S
SJ • solo_traveller • jp
10
2026-06-10 • via Nuitee
M
Masato • solo_traveller • jp
8
十分
Pros:

場所がよかった

Cons:

なし

2026-06-09 • via Nuitee
C
Carolina • couple • pt
10
Great location and wonderful staff and amenities!
Pros:

Amazing location and beautiful hotel!

2026-06-09 • via Nuitee
Y
yada • solo_traveller • jp
8
2026-06-09 • via Nuitee
K
kouno • couple • jp
10
2026-06-08 • via Nuitee
R
REIKO • couple • jp
9
清潔で快適
Pros:

チェックインもお手軽でよかった。エレベーターもルームキーがないと動かないというセキュリティも安心。

Cons:

駐車場が一泊二千円でした。
値上がりしていた事を知らせて欲しかった。

2026-06-08 • via Nuitee
R
Rikuto • solo_traveller • jp
7
2026-06-07 • via Nuitee
毓堤 • couple • tw
10
2026-06-07 • via Nuitee
J
Jonas • couple • ch
9
2026-06-06 • via Nuitee
Y
yoshitake • couple • jp
10
また利用させて下さい
Pros:

清潔

Cons:

無し

2026-06-05 • via Nuitee
S
SORAMI • solo_traveller • jp
7
2026-06-05 • via Nuitee
L
Leclerc • extended_group • ca
8
2026-06-05 • via Nuitee
T
Thelma • solo_traveller • tw
6
地理位置很好，適合搭熊本巴士轉乘的人，在北九州十日遊，最後兩天入住這間，第一次遇到沒有招呼語的櫃檯，其實看著我拉著行李進去，也沒有反應，使用自動check in 也沒有來協助使用，試了幾次找不到我的名字，櫃檯人員才起身來協助，第一次她也試不
Pros:

床蠻好睡的，地點位置很好，過一個馬路就可以開始逛街

Cons:

櫃檯員工沒有活力

2026-06-04 • via Nuitee
以婕李 • solo_traveller • tw
10
Pros:

地點離櫻町巴士站跟下通都很方便

Cons:

床有點太硬，沒那麼舒適

2026-06-04 • via Nuitee
M
Minyong • solo_traveller • kr
10
2026-06-04 • via Nuitee
深江 • couple • jp
8
2026-06-02 • via Nuitee
Y
Yuting • solo_traveller • tw
8
2026-05-31 • via Nuitee