Zhetysu Apartment

Hotels
9.3 (500 reviews)
улица Косаева дом 6 , Almaty , kz

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Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Cons:
Service responsiveness issues
Late check-in complications

Categories

Cleanliness
9.44
Cleanliness was positively noted in several reviews with mentions of tidiness and provided hygiene supplies.
Service
8.41
Service had mixed reviews; while some feedback was positive, a significant complaint involved poor responsiveness from the staff.
Location
9.95
Location received praise for convenience to public transport and accessibility to the city center.
Room Quality
9.4
Room quality was highlighted as very good with comfort and necessary amenities.
Amenities
9.43
Amenities were well-received, with guests mentioning all essential items provided.
Value for Money
9.39
Value for money was seen as favorable, aligning well with the expectations set by other amenities.
Food and Beverage
8.94
Food and Beverage were not mentioned specifically; standard quality for this hotel tier.
Overall Experience
9.41
Overall experience was largely positive, with a description of returning in the future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 18:42

Property Description

Convenient Location
Situated close to the metro station, train station, and several landmarks, Zhetysu Apartment on Sayahat offers a convenient base for exploring Almaty.

Modern Amenities
Enjoy the comfort of air conditioning, a fully equipped kitchen, and free WiFi in every unit. The apartments also feature a terrace for guests to relax and unwind.

Nearby Attractions
With popular attractions like Vosmoye Chudo Sveta Water Park and Gvardeytsev-Panfilovtsev Park within a few kilometers, guests can easily explore the city's highlights.

To book your stay at Zhetysu Apartment on Sayahat, where convenience meets comfort, visit our website or call us today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 500 reviews
Cleanliness: 9.44
Service: 8.41
Location: 9.95
Room Quality: 9.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.94
Overall Experience: 9.41
D
Darya • couple • ru
10
Очень удобное место расположение, в тихом районе. В шаговой доступности все необходимые магазины, метро и транспорт в лю
Pros:

Уютное место для проживания, тихо, спокойно

2026-06-20 • via Nuitee
Айнур • solo_traveller • kz
10
2026-06-19 • via Nuitee
J
Jerin • solo_traveller • in
9
Pros:

The view, staff , silent neighbour

Cons:

There is no terrace FYI , No stove , no toothpaste, no body wash or soap .

2026-06-19 • via Nuitee
A
Aliaksandr • couple • by
9
Pros:

Уютные апартаменты в тихом месте. Для путешественников на машине очень удобно, так как близко к городу и есть где припарковаться.
Чисто, удобные матрасы. Мы останавливались всего на несколько часов, чтобы отдохнуть перед самолетом. Очень довольны соотношением цены и качества.

Cons:

Если избавиться от муравьев в номере, будет идеально.

2026-06-17 • via Nuitee
A
Anna • family_with_children • at
1
Cons:

I booked Zhetysu Apartment for one night. I arrived at the location and was informed via message that they do not have a place for me and that I should cancel the booking.

After travelling there, I was left standing on the street with a small child and told to cancel the reservation myself. No alternative was offered on site.

The neighbourhood also did not feel very welcoming.

This was completely unacceptable and extremely stressful. Based on my experience, it felt unreliable and unprofessional.

I would not recommend this property.

2026-06-16 • via Nuitee
M
Martyna • extended_group • pl
8
2026-06-15 • via Nuitee
Z
Zhupar • solo_traveller • kz
4
Cons:

Приборы на кухне грязные.Есть старая губка и тряпка.В комнате некоторые поверхности пыльные.

2026-06-15 • via Nuitee
H
Heng • couple • cn
10
作为第一次到这个国家的人来说是一个很棒的体验
Pros:

这是个很安静的地方，距离市区有一座桥，出行打车或者公交车，管理员非常专业可以帮你解决很多问题，房间设施齐全

Cons:

没有

2026-06-15 • via Nuitee
A
Anne • couple • de
7
2026-06-14 • via Nuitee
Бердник • family_with_children • kz
10
2026-06-13 • via Nuitee
S
Svetlana • couple • kz
9
Все отлично
2026-06-12 • via Nuitee
S
Svetlana • couple • kz
9
Все отлично!
Pros:

Второй раз останавливаюсь. Нравится местоположение, адекватная стоимость, чистота, тихий район, вежливость персонала.

Cons:

Ничего. Не смотря даже на небольшое недоразумение, нашли выход, предложили оптимальную альтернативу.

2026-06-12 • via Nuitee
W
W • solo_traveller • cn
10
2026-06-12 • via Nuitee
Бердник • family_with_children • kz
10
Отлично было все ,тишина ,спокойствие ,я уже бронирую в четвертый раз именно это место ,ездим с ребе
Pros:

Все отлично ,включая персонал

Cons:

Такого нет

2026-06-12 • via Nuitee
K
Kübra • couple • tr
1
Cons:

Bu tesis son dakikada yeri olmadığı için bizim orada konaklayamayacağımızı söyledi. Rezervasyonu 2 gün önceden yaptığım halde ve booking.com üzerinden adres bilgilerini bile gönderdikleri halde son anda whatsapptan yazıp orada konaklayamayacağımızı çünkü yer olmadığını söylediler. Akşam 9’da çantalarımızla taksiden inip kendimize başka bir yer ayarlamak zorunda kaldık. Bu tesisten rezervasyon yapıyorsanız tesisin sizi dışarıda bırakma ihtimalini de göz önünde bulundurun.

2026-06-12 • via Nuitee
S
Saltanat • solo_traveller • kz
10
2026-06-10 • via Nuitee
Асема • solo_traveller • kg
10
2026-06-10 • via Nuitee
N
Nhung • solo_traveller • vn
10
Pros:

Everything is clean and cozy as home

2026-06-07 • via Nuitee
A
Altyn • solo_traveller • kz
10
Pros:

Большое спасибо администраторше которая заселила мою сестренку после операции на первый этаж хоть мы и не просили 🙏🏻

2026-06-05 • via Nuitee
김 • solo_traveller • kr
10
Pros:

Good

2026-06-05 • via Nuitee