Turtle Garden Hotel

Hotels
7.8 (47 reviews)
Dusun Gili Air, Desa Gili Indah, Kecamatan Pamenang, Kabupaten Lombok Utara, Gili Air, Lombok, Indonesia , Gili Air , id

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Cleanliness issues
WiFi problems

Categories

Cleanliness
6.13
Inconsistent cleanliness comments, with reports of dust and issues in the bathroom.
Service
9.1
Guests consistently praised the staff for being friendly and accommodating.
Location
7.64
Mixed feelings about location; not directly on the beach but close to main street.
Room Quality
8.09
Rooms generally praised, though some concerns were mentioned regarding certain facilities.
Amenities
7.12
Amenities noted but some guests experienced issues with WiFi and breakfast situation.
Value for Money
8.08
Given the location and service, the value is seen as good, though some issues may detract from satisfaction.
Food and Beverage
8.13
Breakfast received mixed reviews but overall considered tasty.
Overall Experience
8.1
Overall positive sentiments despite some issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Scenic Garden Views
Enjoy the lush garden views from your room and unwind in the peaceful surroundings of Turtle Garden Hotel.

Relaxing Pool Terrace
Indulge in relaxation with a private terrace offering stunning pool views, perfect for sipping your morning coffee or enjoying a sunset drink.

Delicious Dining Options
Start your day with a delightful à la carte, American, or Asian breakfast served at the hotel before heading out for a day of exploration.

Contact us now to book your stay at Turtle Garden Hotel and experience a tranquil getaway by the beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 47 reviews
Cleanliness: 6.13
Service: 9.1
Location: 7.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
A
Amine • solo_traveller • fr
7
2026-05-28 • via Nuitee
M
Mercer • couple • au
8
In all a pleasant place to stay. Just needs better maintenance.
Pros:

Beautiful garden setting, well located and in a pretty good location.

Cons:

Maintenance was a bit lacking. Entry door was tight and dr handle pulled out. Ensuite dr was too swollen to close.
Fridge shelves were broken.
Would have been great to have a kettle in the room instead of having to go downstairs to make a cuppa.

2026-05-22 • via Nuitee
O
Odeline • couple • fr
9
Calme et bien situé, piscine très agréable
Pros:

Hôtel très calme et bien placé, cottage agréable, piscine au top ! Petit déjeuner très bien. Personnel très gentil.

Cons:

Dommage la wifi n’a pas fonctionné (mais apparemment c’était partout sur l’île à cause d’une coupure de courant qui a entraîné la coupure général du réseau) et on a eu deux cafards dans la salle de bain, c’était pas hyper propre vu que c’est une salle de bain semi extérieur

2026-05-21 • via Nuitee
L
Lionel • solo_traveller • be
9
Agréable. Bon rapport qualité prix 👌
Pros:

Le lit, le calme et la proximité avec un bar (côté est de l’île) où il y a de la musique live le soir.

Cons:

La douche mériterait d’être modernisée mais honnêtement ça m’a suffit.

J’ai été embêté par des moustiques mais bon… C’est l’Asie hein.

2026-05-20 • via Nuitee
H
Holyanna • solo_traveller • fr
7
Pros:

bien situé et la piscine est cool

Cons:

je n’est pas aimer les poissons enfermés dans une bouteille en verre, la multiprise au dessus du frigo qui donne des decharge, la pluie dans la salle de bain comme le toit est ouvert une partie tout était tremper et je n’est pas pus faire de machine alors qu’on m’avais dis oui

2026-05-17 • via Nuitee
D
Dariusz • solo_traveller • pl
9
2026-05-11 • via Nuitee
M
MARIA DEL MAR • couple • es
8
Pros:

La ubicación: está en el centro. Por otro lado, que tiene aire acondicionado (que funciona) y ventilador. Agua caliente en la ducha. Otro punto, para mí importante a recalcar es que cada habitación tiene nevera, de esta manera puedes tener agua fría, que se agradece.
Piscina limpia, nos bañamos 2 tardes.
Nuestra estancia fue de 7 días y nos limpiaron la ha itacion, cambios de sábanas y toallas a la mitad de semana. Todo un detalle.

2026-04-30 • via Nuitee
S
Stefanie • solo_traveller • de
9
2026-04-23 • via Nuitee
R
Redfern • extended_group • gb
10
Pros:

The breakfast is very good the staff ate very friendly. The locations great only 5 minutes to the beach and if you need it you can rent bikes easily. Theres good food spots nearby and the pool is good. The room and bathroom are spacious and comfy

2026-04-17 • via Nuitee
J
Jude • couple • gb
8
Good stay
Pros:

Great staff and room was nice. Facilities and pool very good. Overall great stay

Cons:

Only negative is the rain came into the bathroom as roof has windows that don’t close and shower floor needs a bit better cleaning.

2026-04-13 • via Nuitee
A
Angela • solo_traveller • fr
9
2026-04-05 • via Nuitee
H
Horst • solo_traveller • de
9
Pros:

Sehr schöne ruhige Lage. Nicht weit zum Strand und zu Geschäften. Personal sehr hilfsbereit z.B. Regenschirme.

2026-03-30 • via Nuitee
W
Wanda • couple • gr
8
Quiet and friendly
Pros:

Very friendly helpful staff. Swimming pool was lovely and clean and the garden was well tended. For breakfast we had banana chocolate pancakes or toast and eggs any style plus fresh fruit and tea or coffee. Umbrellas are provided and we were given the use of a mosquito plug as our mosquito net was too small for the bed.

Cons:

Our room was very dark at all times of the day.

2026-03-27 • via Nuitee
A
anne • solo_traveller • fr
9
Séjour parfait que j’ai même prolongé
Pros:

Mignon bungalow. Piscine agréable. Proche de la plage. Et le best est le petit déjeuner incroyable préparé avec gentillesse et créativité par Caca (prononcer Chacha)

Cons:

La serrure de ma porte ne fermait pas

2026-03-22 • via Nuitee
T
Tomáš • solo_traveller • cz
4
2026-03-07 • via Nuitee
E
Elke • solo_traveller • de
10
Pros:

Tolles Preis-Leistungsverhältnis, tolles Frühstück mit einer Extraportion Obst. Ich komme auf jeden Fall wieder 🤍

2026-03-06 • via Nuitee
B
Burcu • solo_traveller • tr
10
Pros:

It was a great place and best breakfast from chacha

2026-02-23 • via Nuitee
A
anne • solo_traveller • fr
9
Séjour parfait que j’ai prolongé
Pros:

Tout près de turtle point, bon matelas, produits, piscine agréable et c’était le meilleur petit-déjeuner et le plus complet de 6 semaines de voyage préparé par Caca (prononcer Chacha) très créative assistée de Indra, discret et délicat.

Cons:

Faire attention aux marches car douche et wc en contrebas, mais on s’y fait. La clé de ma chambre ne servait à rien, mais dans ce genre d’endroit pas de risque!

2026-02-09 • via Nuitee
E
ERWAN • solo_traveller • fr
9
Super !
Pros:

Super rapport qualité - prix, l’hôtel est facile à trouvé, le bungalow était propre, le lit était confortable et la chambre disposait d’un grand frigo.
Le petit déjeuner était très bon, le personnel très sympathique !
La piscine est vraiment propre, l’eau est très clair, c’est la piscine la plus propre que j’ai trouvé depuis 3 mois en voyage en Indonésie !
Les murs du bungalow sont un peu fins et on peut entendre le bruit extérieur mais rien qui m’a empêché de passer un agréable séjour !

2026-01-19 • via Nuitee
D
Dalila • solo_traveller • it
10
2026-01-12 • via Nuitee