Turtle Garden Hotel

Hotels
7.8 (64 reviews)
Dusun Gili Air, Desa Gili Indah, Kecamatan Pamenang, Kabupaten Lombok Utara, Gili Air, Lombok, Indonesia , Gili Air , ID

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Garden
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Cleanliness issues
WiFi problems

Categories

Cleanliness
6.13
Inconsistent cleanliness comments, with reports of dust and issues in the bathroom.
Service
9.1
Guests consistently praised the staff for being friendly and accommodating.
Location
7.64
Mixed feelings about location; not directly on the beach but close to main street.
Room Quality
8.09
Rooms generally praised, though some concerns were mentioned regarding certain facilities.
Amenities
7.12
Amenities noted but some guests experienced issues with WiFi and breakfast situation.
Value for Money
8.08
Given the location and service, the value is seen as good, though some issues may detract from satisfaction.
Food and Beverage
8.13
Breakfast received mixed reviews but overall considered tasty.
Overall Experience
8.1
Overall positive sentiments despite some issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Scenic Garden Views
Enjoy the lush garden views from your room and unwind in the peaceful surroundings of Turtle Garden Hotel.

Relaxing Pool Terrace
Indulge in relaxation with a private terrace offering stunning pool views, perfect for sipping your morning coffee or enjoying a sunset drink.

Delicious Dining Options
Start your day with a delightful à la carte, American, or Asian breakfast served at the hotel before heading out for a day of exploration.

Contact us now to book your stay at Turtle Garden Hotel and experience a tranquil getaway by the beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.8
Based on 64 reviews
Cleanliness: 6.13
Service: 9.1
Location: 7.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
C
camille • couple • fr
8
2026-09-17 • via Nuitee
C
camille • couple • fr
8
Logement très pratique, confortable et bien placé
Pros:

Accueil très chaleureux
Petits déjeuners très bons avec du choix
L’emplacement est top
Salle de bain privatisée

Cons:

Quelques odeurs de canalisation
La wifi est instable

2026-09-17 • via Nuitee
H
Heejin • solo_traveller • kr
5
Pros:

Breafast

Cons:

Staff. All are no smile, gloomy

2026-09-16 • via Nuitee
M
Mariano • solo_traveller • es
10
Pros:

Fue una estancia genial, el lugar muy tranquilo y limpio, la habitación grande y cama muy cómoda, muy buena ubicación, el personal muy amable

2026-09-09 • via Nuitee
L
Lucas • couple • fr
8
2026-09-09 • via Nuitee
E
Emeric • couple • fr
7
2026-09-07 • via Nuitee
M
Matthias Schalk • solo_traveller • de
5
2026-08-28 • via Nuitee
C
Corinne • family_with_children • fr
7
Bien mais un petit coup de nettoyage à fond du bungalow serait nécessaire
Pros:

La piscine était super , très propre .
Le personnel est adorable
L’hôtel est bien placé proche de la mer et de turtle point et proche du centre ville

Cons:

Le nettoyage de notre bungalow pas fait tous les jours

2026-08-26 • via Nuitee
E
Elisabetta • couple • it
6
Pros:

La vicinanza al mare

Cons:

La quantità di zanzare e la zanzariera del letto bucata/rotta. Per entrare in bianco c’erano dei gradini da scendere un po pericolosi e delle zanzariere come finestre da cui entravano insetti.

2026-08-19 • via Nuitee
M
Mari • couple • fr
1
2026-08-18 • via Nuitee
B
Blanche • couple • fr
6
2026-08-17 • via Nuitee
L
Louise-marie • couple • fr
6
Je recommanderai pour un court séjour
Pros:

Super localisation et piscine

Cons:

La salle de bain manque réellement de propreté et de confort, et pas de pression dans la douche. Vraiment pas agréable.

2026-08-14 • via Nuitee
K
Kirsty • family_with_children • au
8
Lovely hotel in Gili Air
Pros:

Fabulous little local hotel with individual 6/7 bungalows. The beds were super comfortable. The pool lovely and clean. Breakfast was freshly made with a choice of eggs or banana pancakes (my favourite). The staff were super friendly and helpful. Lovely location between the main road up the island and sunrise beach.

Cons:

We had to leave :(

2026-08-11 • via Nuitee
V
Vane • couple • au
6
Good value for the money - super friendly staff.
Pros:

The staff was super friendly and so nice to me. The room was good value for the money and the location was very good from the beach.

Cons:

The room was a bit old, the bathroom wasn’t the best and you can hear the prayers from the mosque - this is in lots of parts of the island, so just be aware.

2026-08-10 • via Nuitee
O
ophelie • family_with_children • fr
4
Un logement bien placé, peut coûteux pour les prix pratiqués à Gili air mais dont le confort est discutable.
Pros:

l’emplacement et la gentillesse des hôtes. La pisicne.

Cons:

les bungalows ne sont pas tous équivalents en terme de qualité et de propreté. Les équipements sont vieillissants et certains ne fonctionnaient pas.
La salle de bain peut dégager une forte odeur, n’est pas propre, avec présence d’insectes, ce qui a pu rendre le moment passé dedans désagréable.

2026-08-06 • via Nuitee
D
Daniel • couple • de
4
2026-08-04 • via Nuitee
K
Keiko • couple • nz
8
Fantastic breakfast, great pool! And of course Lovely people. The shower was did not get warm, and had a funny smell.
Pros:

Great pool, breakfast and staff

Cons:

Bathroom smelled, shower was weak, dark rooms lots of noise and construction.

2026-07-18 • via Nuitee
I
Isaías • solo_traveller • es
10
Pros:

El bungalow es muy bonito, tipo una cabaña de madera. Precioso.
La ubicación: cerca de todo pero lejos de todos los ruidos de los restaurantes, la gente y demás. Está muy cerca de la playa.
El personal es muy amable, nos atendieron con mucho cariño.
También tiene piscina aunque no la usamos nunca. Pero tenía buena pinta y está abierta todo el día.

2026-07-11 • via Nuitee
E
Emilce • solo_traveller • pt
8
Clean place and excellent location
Pros:

Location, nice staff and all clean

Cons:

Shower is in an open space where bugs can enter

2026-07-07 • via Nuitee
C
Christine • family_with_children • fr
10
Trois jours de rêve 🍀
Pros:

Personnel d’une grande gentillesse.
Emplacement top. Petit bungalow vraiment très mignon avec tout ce qu’il faut, même un petit frigo.
On a adoré notre séjour ☀️

Cons:

Rien

2026-07-06 • via Nuitee