Turtle Garden Hotel

Hotels
7.8 (55 reviews)
Dusun Gili Air, Desa Gili Indah, Kecamatan Pamenang, Kabupaten Lombok Utara, Gili Air, Lombok, Indonesia , Gili Air , id

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Garden
Airport shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Cozy atmosphere
Cons:
Cleanliness issues
WiFi problems

Categories

Cleanliness
6.13
Inconsistent cleanliness comments, with reports of dust and issues in the bathroom.
Service
9.1
Guests consistently praised the staff for being friendly and accommodating.
Location
7.64
Mixed feelings about location; not directly on the beach but close to main street.
Room Quality
8.09
Rooms generally praised, though some concerns were mentioned regarding certain facilities.
Amenities
7.12
Amenities noted but some guests experienced issues with WiFi and breakfast situation.
Value for Money
8.08
Given the location and service, the value is seen as good, though some issues may detract from satisfaction.
Food and Beverage
8.13
Breakfast received mixed reviews but overall considered tasty.
Overall Experience
8.1
Overall positive sentiments despite some issues; guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:36

Property Description

Scenic Garden Views
Enjoy the lush garden views from your room and unwind in the peaceful surroundings of Turtle Garden Hotel.

Relaxing Pool Terrace
Indulge in relaxation with a private terrace offering stunning pool views, perfect for sipping your morning coffee or enjoying a sunset drink.

Delicious Dining Options
Start your day with a delightful à la carte, American, or Asian breakfast served at the hotel before heading out for a day of exploration.

Contact us now to book your stay at Turtle Garden Hotel and experience a tranquil getaway by the beach.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 55 reviews
Cleanliness: 6.13
Service: 9.1
Location: 7.64
Room Quality: 8.09
Amenities: 7.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.1
I
Isaías • solo_traveller • es
10
Pros:

El bungalow es muy bonito, tipo una cabaña de madera. Precioso.
La ubicación: cerca de todo pero lejos de todos los ruidos de los restaurantes, la gente y demás. Está muy cerca de la playa.
El personal es muy amable, nos atendieron con mucho cariño.
También tiene piscina aunque no la usamos nunca. Pero tenía buena pinta y está abierta todo el día.

2026-07-11 • via Nuitee
E
Emilce • solo_traveller • pt
8
Clean place and excellent location
Pros:

Location, nice staff and all clean

Cons:

Shower is in an open space where bugs can enter

2026-07-07 • via Nuitee
C
Christine • family_with_children • fr
10
Trois jours de rêve 🍀
Pros:

Personnel d’une grande gentillesse.
Emplacement top. Petit bungalow vraiment très mignon avec tout ce qu’il faut, même un petit frigo.
On a adoré notre séjour ☀️

Cons:

Rien

2026-07-06 • via Nuitee
M
Mohammad • couple • ee
10
Good
Pros:

Very nice and sweet staff.
I forgot my charger on check out, one of the guys came and searched in the island to find me and give it to me

Cons:

Just be aware there’s no hot water

2026-07-05 • via Nuitee
I
Isidora • solo_traveller • cl
9
2026-07-03 • via Nuitee
M
MARION • family_with_children • fr
7
Sympa
Pros:

Emplacement idéal, très calme, extérieurs et piscine très sympa.
Personnel très agréable et très discret, bon petit déjeuner.
Agencement des chambres et rangements suffisants.

Cons:

Manque de clarté dans les chambres, pas très propre, les installations mériteraient un peu d’entretien et de rénovation.
Pas d’eau chaude.
La literie ne sentait pas bon.
Du coup, assez cher.

2026-06-29 • via Nuitee
S
Samy • solo_traveller • ae
8
Pros:

Quite room where yu can rest not too far from beach and the ferry

2026-06-20 • via Nuitee
N
Nerea • couple • es
3
Pros:

Bien situado, cerca de la playa y el centro. El desayuno bastante bien.

Cons:

Tanto la habitación como el baño estaban sucios. La mayoría de enchufes de la habitación no funcionaban

2026-06-15 • via Nuitee
A
Amine • solo_traveller • fr
7
2026-05-28 • via Nuitee
M
Mercer • couple • au
8
In all a pleasant place to stay. Just needs better maintenance.
Pros:

Beautiful garden setting, well located and in a pretty good location.

Cons:

Maintenance was a bit lacking. Entry door was tight and dr handle pulled out. Ensuite dr was too swollen to close.
Fridge shelves were broken.
Would have been great to have a kettle in the room instead of having to go downstairs to make a cuppa.

2026-05-22 • via Nuitee
O
Odeline • couple • fr
9
Calme et bien situé, piscine très agréable
Pros:

Hôtel très calme et bien placé, cottage agréable, piscine au top ! Petit déjeuner très bien. Personnel très gentil.

Cons:

Dommage la wifi n’a pas fonctionné (mais apparemment c’était partout sur l’île à cause d’une coupure de courant qui a entraîné la coupure général du réseau) et on a eu deux cafards dans la salle de bain, c’était pas hyper propre vu que c’est une salle de bain semi extérieur

2026-05-21 • via Nuitee
L
Lionel • solo_traveller • be
9
Agréable. Bon rapport qualité prix 👌
Pros:

Le lit, le calme et la proximité avec un bar (côté est de l’île) où il y a de la musique live le soir.

Cons:

La douche mériterait d’être modernisée mais honnêtement ça m’a suffit.

J’ai été embêté par des moustiques mais bon… C’est l’Asie hein.

2026-05-20 • via Nuitee
H
Holyanna • solo_traveller • fr
7
Pros:

bien situé et la piscine est cool

Cons:

je n’est pas aimer les poissons enfermés dans une bouteille en verre, la multiprise au dessus du frigo qui donne des decharge, la pluie dans la salle de bain comme le toit est ouvert une partie tout était tremper et je n’est pas pus faire de machine alors qu’on m’avais dis oui

2026-05-17 • via Nuitee
D
Dariusz • solo_traveller • pl
9
2026-05-11 • via Nuitee
M
MARIA DEL MAR • couple • es
8
Pros:

La ubicación: está en el centro. Por otro lado, que tiene aire acondicionado (que funciona) y ventilador. Agua caliente en la ducha. Otro punto, para mí importante a recalcar es que cada habitación tiene nevera, de esta manera puedes tener agua fría, que se agradece.
Piscina limpia, nos bañamos 2 tardes.
Nuestra estancia fue de 7 días y nos limpiaron la ha itacion, cambios de sábanas y toallas a la mitad de semana. Todo un detalle.

2026-04-30 • via Nuitee
S
Stefanie • solo_traveller • de
9
2026-04-23 • via Nuitee
R
Redfern • extended_group • gb
10
Pros:

The breakfast is very good the staff ate very friendly. The locations great only 5 minutes to the beach and if you need it you can rent bikes easily. Theres good food spots nearby and the pool is good. The room and bathroom are spacious and comfy

2026-04-17 • via Nuitee
J
Jude • couple • gb
8
Good stay
Pros:

Great staff and room was nice. Facilities and pool very good. Overall great stay

Cons:

Only negative is the rain came into the bathroom as roof has windows that don’t close and shower floor needs a bit better cleaning.

2026-04-13 • via Nuitee
A
Angela • solo_traveller • fr
9
2026-04-05 • via Nuitee
H
Horst • solo_traveller • de
9
Pros:

Sehr schöne ruhige Lage. Nicht weit zum Strand und zu Geschäften. Personal sehr hilfsbereit z.B. Regenschirme.

2026-03-30 • via Nuitee