Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Amazing service from Bernard
Beautiful location
Friendly staff
Cons:
A/C didn't work initially
Room distance issue
Noise from planes

Categories

Cleanliness
8.33
Some comments mention noise and a fan setup for A/C, indicating possible cleanliness concerns.
Service
9.8
Multiple reviews praise the staff as fantastic, helpful, and professional, especially Bernard.
Location
9.34
The location is described as wonderful and charming in several reviews.
Room Quality
8.29
Mixed sentiments about room distance and A/C issues suggest room quality could be better.
Amenities
9.32
Facilities like a pool and garden environment are highlighted positively.
Value for Money
8.78
Good overall value noted, but some amenities like breakfast could be included to enhance value.
Food and Beverage
8.83
Positive comments regarding breakfast quality, but no specific mentions of other food services.
Overall Experience
9.3
Overall, guests have a highly positive experience with warm welcomes and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:40

Property Description

Luxurious Accommodation with Tropical Vibes

Outdoor Swimming Pool and Lush Gardens: Enjoy a refreshing dip in our outdoor pool surrounded by tropical greenery. Relax and unwind in our beautifully maintained gardens and terrace area.

Delicious Dining Options: Indulge in a buffet, à la carte, or continental breakfast every morning. Our shared kitchen and room service ensure you never go hungry during your stay.

Multilingual Staff and Convenient Location: Our receptionists speak English, French, Italian, and Malay, ready to assist you at any time. Situated just 7 km from Bandaranaike International Airport, with popular landmarks like R Premadasa Stadium and Khan Clock Tower nearby.

Book your stay at Steps Garden Resort for a tropical getaway like no other!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$5 per person per night when using an available cot.
    Children up to and including 12 years old stay for US$7 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 592 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
D
Desiree • couple • es
8
Fine for one night.
Pros:

We got a free pickup from our accommodation; the room was nice. Very beautiful gardens and swimming pool. The person who picked us up took us to a restaurant for dinner (unfortunately, we didn't have any money in cash to tip him).

Cons:

The breakfast was of poorer quality than at other places we stayed in Sri Lanka; our shower dripped all night long; and the room had cobwebs. The property converts the price into dollars and then into rupees, so you don't end up paying the price shown on Booking.

2026-07-18 • via Nuitee
B
bernadette • extended_group • fr
8
Pros:

Le lieu en pleine nature et la piscine.

Cons:

C’est très éloigné.

2026-07-18 • via Nuitee
N
Naomi • family_with_children • be
8
Prijs kwaliteit een heel goed verblijf gehad!
Pros:

Heerlijk domein, fijne rustdag gehad, fijn zwembad!

Cons:

Wij hadden persoonlijk liever een internationaal ontbijt ipv lokaal.

2026-07-18 • via Nuitee
J
Joachim • family_with_children • be
9
Perfect
Pros:

Very friendly staff, good kitchen

2026-07-18 • via Nuitee
E
Eva • couple • fr
10
2026-07-15 • via Nuitee
D
Diana • couple • at
7
2026-07-15 • via Nuitee
A
Alyaman • solo_traveller • qa
7
Pros:

The pool was clean, the restaurant staff were respectful, and the garden great

Cons:

The bathroom is not totally closed so insects were there

2026-07-13 • via Nuitee
N
Noortje • solo_traveller • nl
8
2026-07-11 • via Nuitee
F
Frank • solo_traveller • de
7
Pros:

Der Service und das Personal ist klasse. Super aufmerksam und jederzeit um uns bemüht.

Cons:

Das Familienzimmer entspricht leider nicht mehr den Bildern und lässt mehr erwarten als es aktuell ist. Für einen kurzen Aufenthalt ok, aber es bedarf einiges an Erneuerung. Zu wenig Platz, einiges muss ersetzt und erneuert werden. Für 4 Personen in einem Raum lebt man aus der Tasche bzw. Koffer.

2026-07-10 • via Nuitee
J
Jefferyes • solo_traveller • au
10
Pros:

The staff were extremely accommodating, going above and beyond every step of the way. The room was clean and comfortable and was a joy to stay in. The breakfast the next morning was delicious and extremely filling.

2026-07-09 • via Nuitee
M
Mathieu • solo_traveller • be
10
Pros:

La beauté du lieu
Les excelkenrs repas et petit dej
La gentillesse du personnel
1 tres bon moment passe

Cons:

Que le 4eme lit n etait pas equipé de moustiquaire.

2026-07-04 • via Nuitee
R
Rik V. • solo_traveller • be
9
Pros:

Good location, friendly staff, big pool, good food

2026-07-01 • via Nuitee
G
GUADALUPE • solo_traveller • es
7
Pros:

La piscina al lado del restaurante muy limpia y bonita, la amabilidad del personal del hotel sobre todo de los cocineros y chicos del restaurante

Cons:

Cuando llegamos el cocinero nos dijo que no tenía más de la mitad de comida de la carta. Teníamos muy pocas opciones para elegir. La habitación muy básica para su precio ya que cerca de la playa por el mismo precio había más oferta. Las camas super pequeñas para ser dos camas grandes en el anuncio. Somos dos adultos y dos niños y los adultos dormimos muy apretados

2026-06-28 • via Nuitee
I
Illia • solo_traveller • ua
10
Pros:

I had a very pleasant experience at this hotel. The rooms are clean and cozy. The courtyard is very pleasant and beautiful, with an incredible amount of greenery—it feels like you’re walking through a beautiful jungle rather than the hotel grounds. The staff are very friendly and helpful; they assisted me with any questions I had. The food at the restaurant was delicious. There’s a very beautiful pool that’s practically surrounded by greenery.
We rented a treehouse, and I absolutely loved it. My girlfriend wasn't too keen on some of our Sri Lankan neighbors who kept coming into our room, but we knew what we were getting into when we booked this particular room.
I highly recommend this place.

2026-06-27 • via Nuitee
I
Iris • couple • nl
9
A perfect way to start your Sri Lanka trip!
Pros:

Great stay! Perfect location after a (long) flight.
The staff is really friendly and the food is amazing. Would definitely recommend it

Cons:

Nothing 🙏

2026-06-26 • via Nuitee
W
Wijesundara • couple • lk
7
2026-06-21 • via Nuitee
C
Christan • solo_traveller • lk
10
Pros:

Ambiance

Cons:

A bit far from the airport

2026-06-21 • via Nuitee
S
Sofia • solo_traveller • it
9
2026-06-14 • via Nuitee
J
Jeannette • family_with_children • au
8
Very convenient to the airport
Pros:

Close to airport and the pick up service was great. Nice gardens on the property.

Cons:

We arrived late so that may have been the reason, but we were put in a small dark room at the back of the property that didn't match the photos at all. The other rooms with access to the gardens looked nice though from what we could tell the following morning. As expected given its proximity to the airport, the plane traffic started early in the morning but it wasn't excessive

2026-05-26 • via Nuitee
M
martiene • family_with_children • nl
7
Pros:

We kwamen midden in de nacht aan werden keurig opgehaald van het vliegveld. Van te voren was de communicatie prima. Het verblijf was op zich prima. Kamer niet al te groot maar voldeed. Het zwembad was heerlijk om in te zwemmen. Het is allemaal prima verzorgd. Prijs kwaliteit verhouding goed.

Cons:

Achteraf was het niet onze beste accommodatie. Als ik opnieuw zou boeken zou ik denk ik toch aan zee iets boeken.

2026-05-10 • via Nuitee