Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Amazing service from Bernard
Beautiful location
Friendly staff
Cons:
A/C didn't work initially
Room distance issue
Noise from planes

Categories

Cleanliness
8.33
Some comments mention noise and a fan setup for A/C, indicating possible cleanliness concerns.
Service
9.8
Multiple reviews praise the staff as fantastic, helpful, and professional, especially Bernard.
Location
9.34
The location is described as wonderful and charming in several reviews.
Room Quality
8.29
Mixed sentiments about room distance and A/C issues suggest room quality could be better.
Amenities
9.32
Facilities like a pool and garden environment are highlighted positively.
Value for Money
8.78
Good overall value noted, but some amenities like breakfast could be included to enhance value.
Food and Beverage
8.83
Positive comments regarding breakfast quality, but no specific mentions of other food services.
Overall Experience
9.3
Overall, guests have a highly positive experience with warm welcomes and attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:40

Property Description

Luxurious Accommodation with Tropical Vibes

Outdoor Swimming Pool and Lush Gardens: Enjoy a refreshing dip in our outdoor pool surrounded by tropical greenery. Relax and unwind in our beautifully maintained gardens and terrace area.

Delicious Dining Options: Indulge in a buffet, à la carte, or continental breakfast every morning. Our shared kitchen and room service ensure you never go hungry during your stay.

Multilingual Staff and Convenient Location: Our receptionists speak English, French, Italian, and Malay, ready to assist you at any time. Situated just 7 km from Bandaranaike International Airport, with popular landmarks like R Premadasa Stadium and Khan Clock Tower nearby.

Book your stay at Steps Garden Resort for a tropical getaway like no other!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 627 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 8.83
Overall Experience: 9.3
R
Ravin solo_traveller lk
10
Pros:

Absolutely a vibe here! Loved the nature around and the friendly staff. The rooms were cool and comfortable. Loved it here

2026-09-07 via Nuitee
N
Nishadi couple lk
10
2026-09-06 via Nuitee
D
DNS® solo_traveller np
3
2026-09-05 via Nuitee
G
Gemma couple es
6
Pros:

Nice resort only 15 minutes away from the airport. Staff are kind and readily available. The pool area is great.

Cons:

We stayed at the top cottage and had some issues with the wildlife. On our first day some rodent (probably a squirrel) entered the room and left some small faeces spread around the room. On the next day, it managed to eat into our backpack searching for a banana inside, leaving our backpack destroyed in the process… we would recommend sealing the room properly from the outside to avoid this kind of issues.

2026-09-05 via Nuitee
A
Audren solo_traveller fr
1
Pros:

piscine, nourriture, chambre.

Cons:

le personnel a été très bruyant toute la nuit depuis la chambre du dessus (appels personnels, prières, vidéos sur les réseaux sociaux) et nous a empêché de dormir. Après être monté demander le silence, le bruit a tout de meme repris, et ca toute la nuit. Lorsque nous avons signalé le problème à l'accueil le lendemain matin, la dame a la reception ne l'a pas pris au sérieux.

2026-09-04 via Nuitee
V
Vihanga Kumaradasa couple lk
8
Pros:

location was good, pool is clean and the restaurant is near the pool giving a nice vibe. we stayed at the tree house and it was great.

Cons:

food is too pricy for less portion. we couldn.t enjoy the outside balcony because of too much mosquitos. even when swimming no one can sit around the pool in the evening because too much mosquitos

2026-09-04 via Nuitee
C
Carr solo_traveller gb
10
2026-09-01 via Nuitee
C
claudia family_with_children ch
9
Pros:

Die Bungalow Anlage ist sehr schön gestaltet, das Personal sehr freundlich. Wir waren die einzigen Gäste und die Küche hat fürs Abendessen extra für uns geöffnet. Der Transfer zum Flughafen war bereits im Preis inklusiv und wurde vom Personal super organisiert. Herzlichen Dank - wir kommen gerne wieder.

2026-09-01 via Nuitee
P
PSW solo_traveller nl
8
Pros:

Vriendelijk en behulpzaam personeel, afstand tot luchthaven, warme douche

Cons:

Ontbijt beperkte keuzes

2026-08-31 via Nuitee
M
Marina solo_traveller fr
10
Tres bien
Pros:

Touts etaient merveilleux , la place , la ́nature,
Le chef Prassana fait faleusement la cuisine
Le personnels tres gentil et attentionné
Merci

2026-08-26 via Nuitee
L
Laura solo_traveller es
7
2026-08-23 via Nuitee
S
SONIA family_with_children fr
10
C est un très bel endroit avec des hôtes accueillants
Pros:

L’endroit est très joli, bien arboré

Cons:

Il y avait pas de moustiquaire au dessus du lit simple

2026-08-23 via Nuitee
J
Jutta solo_traveller de
10
2026-08-23 via Nuitee
R
Rattier couple fr
9
2026-08-21 via Nuitee
S
Scherzinger couple ch
9
Fantastisch.
Pros:

Unsere zwei Nächte im Steps Garden Resort waren wirklich toll. Bereits bei unserer Ankunft wurden wir an der Rezeption sehr herzlich empfangen. Alle Mitarbeitenden waren unglaublich freundlich, aufmerksam und hilfsbereit, sodass wir uns von Anfang an sehr wohl und willkommen gefühlt haben.

Unsere Hütte war gemütlich und schön eingerichtet und die ruhige Umgebung hat uns besonders gut gefallen. Nach einem Tag in Negombo konnten wir uns wunderbar am Pool erholen. Die Unterkunft liegt etwas ausserhalb und dadurch angenehm ruhig, trotzdem ist man schnell in der Stadt. Als wir ein Tuk-Tuk benötigten, wurde uns direkt eines organisiert und wir wurden kurze Zeit später abgeholt.

Auch das Essen hat uns begeistert. Sowohl das Abendessen als auch das Frühstück waren sehr lecker. Besonders in Erinnerung bleiben uns dabei auch die herzliche Bedienung und der Koch, die beide sehr aufmerksam waren.

Insgesamt haben wir unsere Zeit im Steps Garden Resort sehr genossen. Die Kombination aus der ruhigen Lage, dem schönen Pool, dem guten Essen und vor allem den herzlichen Menschen hat unseren Aufenthalt besonders gemacht.

Wir können die Unterkunft wirklich jedem empfehlen – egal ob Familien, Alleinreisenden oder Backpackern. Nochmals vielen Dank an das gesamte Steps Garden Resort Team für die schöne Zeit. Wir haben uns bei euch rundum wohl und willkommen gefühlt!

Cons:

-

2026-08-20 via Nuitee
T
Tobias solo_traveller de
9
Gutes Ankommen in Sri Lanka
Pros:

Als erste Station ein guter Einstieg in unsere Sri Lanka-Rundreise. Die Kinder liebten den Pool und die vielen Tiere, die Ihnen begegneten.
Das Personal war sehr freundlich und bemüht.

Cons:

Das Kartenlesegerät funktionierte nicht. Das war ein ziemlicher Stressfaktor beim Versuch zu Bezahlen.

2026-08-20 via Nuitee
S
Sana couple nl
8
Prima verblijf goede prijs kwaliteit verhouding.
Pros:

Het personeel is enorm vriendelijk, het zwembad is erg fijn.

Cons:

Je kon niet echt warm douchen, het was eerder lauw water. Ontbijt was niet ons ding, maar dat is natuurlijk persoonlijk. Het is wel typisch sri lankaans. Dus misschien wel heel leuk voor de ervaring.

2026-08-20 via Nuitee
G
Ghazal couple ae
5
Not great
Pros:

The location was good and close to the airport.

The staff was very welcoming and helpful, but other than that we had a disappointing experience

Cons:

I had booked the tree house - now I know that a tree house is surrounded by nature but the photos posted here showed it was made of concrete. However, those seemed to have been the cabanas only and our tree house was made of wooden panels which had holes inside. We were not able to sleep as there was a lot of different inserts inside the room and in the washroom. In addition, there was a lot of noise coming from the roof - there were squirrels jumping and playing. It was so loud we could not sleep.
My other issue was the fact that I they had advertised free pick up from airport which I was later told is not included in my package. They also told me on WhatsApp that I can get a sim from them, but the staff was not aware at all and said it’s not available.

2026-08-19 via Nuitee
S
Serena solo_traveller it
10
2026-08-18 via Nuitee
H
Hasitha couple lk
6
2026-08-17 via Nuitee